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Booth Computing Services

Welcome to Chicago Booth's Computing Services! We provide essential support for over 425 staff, 180 faculty, and 3,500 students. Our services include help desk support, maintenance of computing labs and study rooms, and broadcast of critical alerts. Access our Booth Portal for resources like course directories, calendars, and collaboration tools. First-time users should reset passwords, claim their CNet ID, and connect to our wireless network. For assistance, contact us via phone, email, or visit our Harper Center office. Welcome to Booth!

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Booth Computing Services

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  1. Booth Computing Services 2010

  2. Agenda • Who’s in CS? • What We Do… • Resources • Labs and Study Rooms • Portal • Accounts • Responsibilities • What Do I Do First? • How To Contact Us

  3. Who’s in CS? • Ligia Moreno Executive Director • Steve Mullin Senior Associate Dir, Helpdesk, Desktop Management and AV

  4. What We Do… • Support academic and administrative users. • Support approximately 425 staff, 180 faculty and 3500 students. • Maintains computing labs and group study rooms at Harper Center, Gleacher Center, Singapore and London locations. • Provides Help Desk support for student computing services. • Broadcasts critical alerts, warning messages and updates to the entire Booth community.

  5. Computing Resources Available

  6. Labs and Study Rooms

  7. Labs and Study Rooms

  8. Portal Booth Portal - One stop for all your Booth resources • Public Home Page • Traffic Light – system status • Community, Faculty and Course Directories • Public Calendar • Student Home Page • Projects – simple collaboration tool including; document sharing, bulletin board postings, threaded discussions and more • My Courses list

  9. Accounts CNetID Account Booth Accounts Labs E-mail –Quota 1 GB Portal P Drive –Quota: 1 GB Accellion FileSharing Service Research Grid • Running large empirical/statistical and computational jobs • Accessing software packages such as STATA, SAS, MATLAB, etc. Passwords • Self Service password resetting on the portal Printing • No quota for XP students. Email Alias • Self claim an email alias Wireless Networking N-Radio Compliant only VPN Personal Web Page– 10 megs Home.uchicago.edu Chalk Passwords • http://cnet.uchicago.edu. • Self Service Password reset. • Click on the Change your Cnet password, even if you’ve forgotten it link. • Information Technology Services (ITS) can be reached by calling 773.834.TECH or 1.773.834.8324

  10. Connecting to Resources Connectivity software is already on your computer • Visit the Computing Services website via the Portal for more information on Help Guides for : • Access to the VPN. • How to use and access the Research Grid. • Set up a connection to the Wireless network. • How to set up Wireless printing. ITS Connectivity package • A connectivity package with free Antivirus and Firewall is available online at http://security.uchicago.edu/.

  11. Responsibilities Students Computing Services • Respect and adhere to Booth’s technology abuse policies* • Use shared resources with consideration • Report problems to the Help Desk • Security • Keep your computer secure • Update antivirus software • Update with current patches Reliable provider of services and facilities Timely communication on important issues Support through advice and instruction * Please review the university technology abuse policies as well!

  12. What Do I Do First? • Reset Your Password • Set up Your Security Questions and Answers • Claim your CNet ID • Connect to the Wireless Network • Connect Your Handheld Device • Set up Your Outlook / Entourage • Claim an Email Alias • Connect to Your P Drive

  13. How to Contact Us • Monday – Friday 8:00am – 6:30pm • Phone: 773.702.7414 • Email: helpdesk@ChicagoBooth.edu • Walk-up: Harper Center Suite 205

  14. Any questions? • Thank you and Welcome to Chicago Booth!

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