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Booth Computing Services

Booth Computing Services. 2010. Agenda. Who’s in CS? What We Do… Resources Labs and Study Rooms Portal Accounts Responsibilities What Do I Do First? How To Contact Us. Who’s in CS?. Ligia Moreno Executive Director

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Booth Computing Services

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  1. Booth Computing Services 2010

  2. Agenda • Who’s in CS? • What We Do… • Resources • Labs and Study Rooms • Portal • Accounts • Responsibilities • What Do I Do First? • How To Contact Us

  3. Who’s in CS? • Ligia Moreno Executive Director • Steve Mullin Senior Associate Dir, Helpdesk, Desktop Management and AV

  4. What We Do… • Support academic and administrative users. • Support approximately 425 staff, 180 faculty and 3500 students. • Maintains computing labs and group study rooms at Harper Center, Gleacher Center, Singapore and London locations. • Provides Help Desk support for student computing services. • Broadcasts critical alerts, warning messages and updates to the entire Booth community.

  5. Computing Resources Available

  6. Labs and Study Rooms

  7. Labs and Study Rooms

  8. Portal Booth Portal - One stop for all your Booth resources • Public Home Page • Traffic Light – system status • Community, Faculty and Course Directories • Public Calendar • Student Home Page • Projects – simple collaboration tool including; document sharing, bulletin board postings, threaded discussions and more • My Courses list

  9. Accounts CNetID Account Booth Accounts Labs E-mail –Quota 1 GB Portal P Drive –Quota: 1 GB Accellion FileSharing Service Research Grid • Running large empirical/statistical and computational jobs • Accessing software packages such as STATA, SAS, MATLAB, etc. Passwords • Self Service password resetting on the portal Printing • No quota for XP students. Email Alias • Self claim an email alias Wireless Networking N-Radio Compliant only VPN Personal Web Page– 10 megs Home.uchicago.edu Chalk Passwords • http://cnet.uchicago.edu. • Self Service Password reset. • Click on the Change your Cnet password, even if you’ve forgotten it link. • Information Technology Services (ITS) can be reached by calling 773.834.TECH or 1.773.834.8324

  10. Connecting to Resources Connectivity software is already on your computer • Visit the Computing Services website via the Portal for more information on Help Guides for : • Access to the VPN. • How to use and access the Research Grid. • Set up a connection to the Wireless network. • How to set up Wireless printing. ITS Connectivity package • A connectivity package with free Antivirus and Firewall is available online at http://security.uchicago.edu/.

  11. Responsibilities Students Computing Services • Respect and adhere to Booth’s technology abuse policies* • Use shared resources with consideration • Report problems to the Help Desk • Security • Keep your computer secure • Update antivirus software • Update with current patches Reliable provider of services and facilities Timely communication on important issues Support through advice and instruction * Please review the university technology abuse policies as well!

  12. What Do I Do First? • Reset Your Password • Set up Your Security Questions and Answers • Claim your CNet ID • Connect to the Wireless Network • Connect Your Handheld Device • Set up Your Outlook / Entourage • Claim an Email Alias • Connect to Your P Drive

  13. How to Contact Us • Monday – Friday 8:00am – 6:30pm • Phone: 773.702.7414 • Email: helpdesk@ChicagoBooth.edu • Walk-up: Harper Center Suite 205

  14. Any questions? • Thank you and Welcome to Chicago Booth!

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