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Top Tasks Management

Top Tasks Management. Lisbon, May 17, 2012 Gerry McGovern gerry@customercarewords.com www.customercarewords.com @ gerrymcgovern. @gerrymcgovern. B. A. Tasks Pie Chart. Top 20 Tasks. Bottom 20 Tasks. CONVENIENCE. SPEED. PRICE. WEB. PHONE. SIMPLICITY. FACE-TO-FACE. FREQUENCY.

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Top Tasks Management

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  1. Top Tasks Management Lisbon, May 17, 2012 Gerry McGovern gerry@customercarewords.com www.customercarewords.com @gerrymcgovern

  2. @gerrymcgovern

  3. B A

  4. Tasks Pie Chart

  5. Top 20 Tasks

  6. Bottom 20 Tasks

  7. CONVENIENCE SPEED PRICE

  8. WEB PHONE SIMPLICITY FACE-TO-FACE FREQUENCY

  9. 2009

  10. 7 seconds To 2 seconds 7% to 12% Revenue Increase

  11. Task management on the website

  12. Task management on the website

  13. Waste and Recycling September 2008 Telephone and web transactions

  14. Waste and Recycling April 2009 Telephone and web transactions

  15. Places Large Metro Area Populated Area FVCS Capital Cities Of Canada

  16. Useless Links Tools Content Stuff Infinity & Beyond FAQS Slow Links

  17. Tasks Pie Chart

  18. Tasks Voting Trends

  19. Children

  20. Gender

  21. Long Term illness

  22. Region

  23. Carer

  24. Age

  25. Occupation

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