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LEADERSHIP IN THE 21 ST CENTURY. What is leadership?. The Leadership Pipeline. Senior Leader. General Manager. Functional Manager. 1 st Time Manager. Individual Contributor. The leadership continuum. Leading. Government. Business. Civic Society. Leading Business. Leading A Team.

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the leadership pipeline
The Leadership Pipeline

Senior Leader

General

Manager

Functional

Manager

1st Time Manager

Individual Contributor

the leadership continuum
The leadership continuum

Leading

Government

Business

Civic

Society

Leading Business

Leading A Team

Leading Self

four way view of personal leadership
Four way view of personal leadership

Work

Home

Community

Self

Source: Total Leadership, Stewart Friedman

four way view of personal leadership1
Four way view of personal leadership

CUSTOMERS

LEADER

MUST

MANAGE

INTERNAL

STAKEHOLDERS

SELF

EXTERNAL

STAKEHOLDERS

Source: Thomas DeLong

aspects of leading an organization
Aspects of leading an organization

VISION

COMMUNICATION

ENROLMENT

AUTHENTICITY

COMMITMENT

INTEGRITY

Source: The Handbook of Leadership

leadership behaviors
Leadership behaviors

Leader acts as…

  • Consistent leadership behaviors
  • Independent
  • Autonomous
  • Act with limited information
  • Directive
  • Motivator
  • Orderly
  • In charge
  • Aggressive
  • Nurturing
  • Connecting
  • Helping
  • Collaborate
  • Build support
  • Creative
  • Complex
  • Improvisational
  • Observant
  • Creative
  • Integrative

Leaders known for…

Inward orientation without regard to external world

Cowboy

Ability to compete to win or beat competition

Coach

Desire to control or dominate company or industry

Military Officer

Desire to build relationships in the community

Parent

Ability to create equilibrium among competing forces

Part of Nature

Musician

Ability to achieve harmony and balance

Artist

Ability to create patterns, innovate, form relationships

Source: Ulrich & Smallwood, Leadership Brand, 2007

a galaxy of stars
A galaxy of stars

The sum total of the minds in the group, organized and directed to a definite end, in a spirit of harmonious cooperation is the power that got my success for me.

  • Henry Ford
the indian leadership crucible
The Indian Leadership Crucible
  • Velocity of growth
  • Scale and volume of operation
  • Entrepreneurial, Can-do
  • Service at your doorstep – customer centricity
  • Business ideas at the nexus of business-society-government
  • Hierarchical, but changing

AND

  • New “sunrise” sectors
  • Younger managers handling greater responsibility
  • Stretch versus break
the talent gap in india
The talent gap in India

Global business understanding

Driving P&L, aggressive execution

Lead change, manage complexity

Bring the best out in people

Advocacy versus autocracy

Grow with business, grow fast

No time to invest in development

Need for greater polish and structure

And learn soft business power

Operations to people

Barely employable

High degree of in-house training

Churn

there is no right way
There is no “right” way…

There is only “right” performance!

“Diversity of India means there is no one behavior that is important, its not as marginal as a US operation might be…”

“I love being with people, working with people and that makes for work being fun, that you want to be in an environment with like minded bright people who can give you food for thought, can challenge and that becomes a motivator in itself because it keeps pushing you to get on.”

“What I bring about is the can-do attitude, which I use effectively to galvanize people around a strategy and an action following that strategy”

“What works in South Africa doesn’t work in India, what works in India doesn’t work in Latin America so I think that ability to see the differences in people and how to use those differences to even greater advantage”

Star Women Project, 2009

behaviors and traits beyond the cv
Behaviors and Traits beyond the CV

Integrity

Authenticity

Commitment

avoid conflict

Coaching

flexible

Narcissism

consistency

Isolation

From reality

Power

Dominance

Create cooperation

Abrasive

paranoia

Decision-making

hypomania

Leading change

Create teams

Ability to structure

Generational envy

Model for team

Micro

management

Ability to motivate

Assertive

Diagnosing situations

Committed to action

it s a match
It’s a match…

Company Lifecycle

Company Culture

Family Business or not

Context of role

Within company

leadership in family business
Leadership in family business

Ownership

Continuum of

Company lifecycle,

Ownership status

(first generation or subsequent), Delegated authority and hence “fit” leadership style

Board of

Directors

Business

Family

Source: John Davis on Family Business

what after the leader is placed
What after the leader is placed?
  • Chasing Stars
    • The Myth of Talent and the Portability of Performance, Boris Groysberg, 2010
  • Misalignment in…
    • Organizational goal and CEO vision
    • Organizational culture to empower (or not)
    • Ability to coalesce a team
    • Networks and colleagues
  • Possibilities
    • Wrong person
    • Right person in wrong role
    • Right person in wrong organization
    • Right person in right role in right organization
unlearning to learn again
Unlearning to learn again

General

Manager

Senior Leader

Functional

Manager

Current processes, structures

And ways of thinking

Innovation

Understanding cross-business

And society-governance linkages

Creating and enabling Vision

and Organizational structure

Communicating and negotiating

with all stakeholders

Creating and managing co-dependence

Unlearn

Specialization

Meta level understanding

Of linkages across sectors

and functions

Greater degree of independence

And interdependence

Conflict resolution

Learn New

Competencies

Learn New

Behaviors

perception of an alpha leader
Perception of an “alpha” leader

Warm

Cold

Source: Amy Cuddy, 2009

Competent

Incompetent

Understanding oneself and others, verbal and non-verbal cues are essential in managing the team or executing change

or negotiating or resolving conflicts