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Trends in Employee Monitoring: Insights from HR Professionals

This analysis draws on responses from 442 HR professionals regarding trends in employee monitoring. Conducted between September 29 and October 5, 2006, the survey revealed a 19% response rate from 2,556 emails sent. The results show that organizations are increasingly monitoring employee activities, including the use of cameras, GPS tracking, and updates on internet usage policies. With a margin of error of ±0.5%, the findings prompt a discussion on whether HR professionals should play a role in determining monitoring levels within their organizations.

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Trends in Employee Monitoring: Insights from HR Professionals

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  1. Workplace Privacy • Sample comprised of 442 randomly selected HR professionals. • Analyzing 442 responses of 2556 emails sent, 2330 emails were received (response rate = 19%). • Survey fielded September 29 – October 5, 2006; presentation generated on October 11, 2006. • Margin of error is +/- 5%.

  2. Has your organization increased employee monitoring within the past 12 months? n = 441

  3. Has your organization increased employee monitoring within the past 12 months?

  4. Which of the following activity did your organization increase its employee monitoring? n = 219 Note: Percentage does not total 100% as multiple response was allowed

  5. Which of the following activity did your organization increase its employee monitoring? Note: Percentage does not total 100% as multiple response was allowed

  6. Other activities HR Professional organizations increased its employee monitoring? • Use of camera's and audio to monitor pay transactions at a drive up window • Use GPS to monitor movement of company vehicles • Use cameras to monitor customer areas for public safety, employee monitoring is coincidental and only to be used in very controlled and extreme situations • Update policy on internet usage • Time clock use for hourly employees • Reinforced our Information Security Policy • Monitor employee performance • Measure document production • Closer monitoring of time and attendance. • Audit tip distribution

  7. Do you believe that HR professionals should have a role in deciding the level employees are monitored? n = 434

  8. Do you believe that HR professionals should have a role in deciding the level employees are monitored?

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