5 Steps for Root Cause Analysis in Quality Management

1. 5 Steps for Root Cause Analysis in Quality Management

2. What is Root Cause Analysis? The ability to identify a problem and its root causes is the basis for quality management in business. If you are seeking to implement the most commendable ISO 9001 quality management system in your organization, then be ready to acknowledge the idea of root cause analysis. Coming to the big question- what is Root Cause Analysis? “It is a valuable and systematic process of identifying the root cause of a problem that happened in a process, product or service outcome of a business and determining ways to prevent it from surfacing again.” The next slides explain the steps ideally involved in a root cause analysis (RCA).

3. Approach to Root Cause Analysis Explained The following are the steps involved in performing a root cause analysis for your organization and mitigating the majority of your quality problems. Have a team for analysis Define the problem Finding the cause Analyze the problem Find the solution

4. 1. Have a team for analysis- You must designate a technical team for RCA who has appropriate assessment skills and discretion. 2. Define the problem- The next stage obviously defines the problem or problems in your quality assurance approach which might be related to the products, services, or your production processes. 3. Finding the cause- You need to then focus on finding the possible triggers that led to the issues. The aim would be to discover as many as triggers as possible to go deep into the cause. 4. Analyze the problem-After you have identified the potential triggers, it is essential to collect data related to the problem such as incident records, reports, and proof to analyze the problem. Problem analysis includes finding: why it emerged, what is the order of events, how long it persists, and whom/what it has affected. 5. Find the solution- The last step of the RCA is finding answers to resolve the problem completely so that it does not surface again. Brainstorming is necessary by the RCA team to find an appropriate remedy.

5. Key Takeaway The idea behind performing the root cause analysis (RCA) of a quality-related problem in a business is to come up with potential measures that prevent any such issue in the future. When every problem is dealt with a RCA and a solution is established, it results in incremental improvements to your quality management approach. In simple words, having a RCA helps to strengthen your ISO 9001 quality management system making it more competent at addressing issues and satisfying customers.

6. About the Company Compliancehelp Consulting LLC is a trusted agency for ISO certification services which assists enterprises to pass through the complexities of certification and achieve compliance easily. Their services are affordable and ensure that your business gets certified as quickly as possible.

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