BOO ! !. Root Cause Analysis. in the Environmental Testing Laboratory. May 2009. Marlene Moore Advanced Systems, Inc. firstname.lastname@example.org. Agenda. Corrective Action Program What is corrective action Documentation of corrective action Examples of administrative and technical
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the action taken to eliminate the causes of an existing nonconformity, defect or other undesirable situation in order to prevent recurrence
(NELAC 2003 Glossary)
5 x 5 Whys
(Write it out here)
BYE ! !
(before you run out the door)