slide1 n.
Skip this Video
Download Presentation
Root Cause Analysis | Coepd

Loading in 2 Seconds...

play fullscreen
1 / 9

Root Cause Analysis | Coepd - PowerPoint PPT Presentation

  • Uploaded on

COEPD - Center of Excellence for Professional Development is a primarily a Business Analyst Training Institute in the IT industry of India head quartered at Hyderabad. COEPD is expert in Business Analyst Training in Hyderabad, Chennai, Pune, Bangalore, Delhi, NCR, Mumbai, Solapur, Vizag. We offer BA Training with affordable prices that fit your needs.\nCOEPD conducts 4-day workshops throughout the year for all participants in various locations i.e. Hyderabad, Chennai, Pune, Bangalore, Delhi, NCR, Mumbai, Solapur, Vizag. The workshops are also conducted on Saturdays and Sundays for the convenience of working professionals.\nBusiness Analysis is not a new concept, but with emergence and booming of software industry, need of BAs raised. BA need to be part of understanding business needs, assessing the impact of those changes on the client\'s organisation through proper analysis and documenting requirements according to industry standards; which becomes the vital document in the event of developing the clients need into application.\n\nFor More Details Please Contact us:\nVisit at or\nCenter of Excellence for Professional Development\n3rd Floor, Sahithi Arcade, S R Nagar,\nHyderabad 500 038, India.\nPh# 91 9000155700,\

I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
Download Presentation

PowerPoint Slideshow about 'Root Cause Analysis | Coepd' - coepd

Download Now An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.

- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript

Root Cause Analysis

(Professional Business Analyst Training organisation)


Root cause analysis:-

Root cause analysis (RCA) is a process for researching “root causes” of problems and a method find. RCA is based on the technique that requires more than just finding problems that develop, but finding a way to avoid.


Goals :-

  • The main goal of using RCA is to analyze problems to identify:
  • What happened
  • How it happened
  • Why it happened
  • Responses for preventing to reoccur can be developed in a possible manner


  • Identify causes of problems, so that remedy can be developed.
  • Identify current state and future requirements for organizational improvement.
  • Establish repeatable, processes, in which one process can confirm the results of another process.

Basic method

  • Derive the problem.
  • Collect information.
  • Identify relevant issues that caused the problem.
  • Identify root causes.
  • Identify recommendations for eliminating or minimizing the reoccurrence of problems.
  • Implement the found solutions.

RCA methods

  • Few methods used in RCA are:
  • The “5-Whys” — A simple problem-solving method that helps users get to the root of the problem in a very quick time. This method involves looking at a problem and asking “why” and “what caused this problem”. Often the answer to the first “why” triggers a second “why” and so on providing the basis for the “5-why” analysis.

Barrier Analysis — Findings that involves tracing of route by which a target is affected, including the knowing of any missing countermeasures that could or should have prevented the undesired outcomes.

  • Change Analysis — Looks possible risk impacts and designated risk management strategies in situations where change is there. This also includes system configurations are changed, operating practices or policies are changed, different activities performed, etc

Fish-Bone Diagramderived from the quality management process, it’s an analysis tool that provides a proper way of looking at effects and the causes that create problems. The design of the diagram is similar to a  skeleton of a fish so  named it as  “fishbone” diagram.