1 / 10

Question and Answer Application Release Formerly known as “Right Answers”

Access the new Q&A link on Emerson's website for detailed information sourced from Engineering Bulletins. Search by keywords to find precise answers. Share, print, or email results with this interactive tool. Help improve future searches by providing feedback.

clore
Download Presentation

Question and Answer Application Release Formerly known as “Right Answers”

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Question and Answer Application ReleaseFormerly known as “Right Answers” Randy Tebbe Service Engineering Manager

  2. Question and Answer link now availablewww.emersonclimate.com

  3. Also available on the Copeland Customer and Wholesaler portals Located on the front page of the Customer portal under “Q&A ” link

  4. What is Q&A? / How was it built? • The Q&A link is a tool available to all Emerson customers • OEM’s, Wholesalers, Contractors, End Users • If you have access to the Emerson website you have access to this helpful tool • The Q&A tool was developed using all the current Emerson Application Engineering Bulletins, Wholesaler Bulletins* and Contractor Weekly data. • The information was formatted into questions, with the answer and a link to where the data was retrieved from. • All questions are searchable using “Key Words” • The more detail you place in your question the more precise the search results will be * Addition of Wholesaler Bulletin coming soon

  5. Once you click on the tile you will see the following search text box Now enter a question about any Emerson HVACR component or process

  6. All results based on key words will now be available to view

  7. Select the answer that best meets your needs, or browse through the options Not only is the answer provided but a live link to the specific AE bulletin is provided, as well as options to share, e-mail or print the data.

  8. Now Click on the link… The latest version of the Application Engineering bulletin will appear, to answer any additional questions or to provide additional details as needed.

  9. Share / Print / E-Mail • Share • Facebook / Twitter / LinkedIn / Reddit • Print • Print to any available printer • E-Mail this page

  10. Was this answer helpful? • By Clicking Yes or No to this question you will be assisting future searches by prioritizing the answers as they appear in the original search fields. • If you select Yes, a quick “Thanks for your feedback” will appear • If you select No, you will be asked for additional information that will be used to improve the site and the answers provided within it.

More Related