MIS: A Deeper Look

1. MIS: A Deeper Look Team #2 Vince Barna Carol Guenther Bryan Mason Nicole Preiss Jennifer Wilson

2. Where Are We Headed? • Information Technology = tools • Information Systems = how tools are used • Objective: MIS degree career path options • Methodology • Literature search • Interviews

3. Cal State San Marcos-COBAMIS Option “The Management Information System option trains business-oriented, technically proficient professionals for managing and building management information systems. Students will learn how to define organizational information requirements and use information technologies to meet them. They will also learn how to lead and manage projects, especially those related to internet application. This option also addresses subjects such as networking and telecommunications. These topics provide students with not only the knowledge and skills essential for management information systems development but also a variety of career opportunities in areas such as consulting, financial services, high technology, manufacturing, retail, and entrepreneurial ventures.” (www.csusm.edu)

4. What can we do with a degree in MIS?

5. Operations Manager • Administers and maintains information technology systems (including PC and LAN equipment). • Provide IT/IS operations functions to offices for the organization’s standard hardware, software and voice/data network solutions. • Often responsible for the purchase, installation, and life-cycle maintenance of PCs, servers and LAN network connectivity equipment. • Plan, direct, or coordinate the operations of companies, including daily operations.

6. Operations Manager Experience: • Most Operations Management positions require at least a Bachelor’s degree and 3 to 5 years related experience or equivalent combination. Experience is necessary because of the hands-on nature of the position. Salary: • As of November 2008, - States with 1-4 years experience is $44,957. The average goes as high as $75,441 for those with 20 years or more experience (payscale.com). Though these salaries range from city to city, for example, Los Angeles average salary for an operations manager is $72,121

7. Chief Information Officer(CIO) Strategic Planning Budgeting Hiring Supervising

8. Median Salary by Years Experience - Job: Chief Information Officer (CIO) (United States) Median Salary by Employer Type - Job: Chief Information Officer (CIO) (United States)

9. Job Outlook • Top executive positions expect little to no change • IT and IS industry is expected to grow faster than average through 2016 • Best opportunities for those with education and certifications

10. IS Director • Establishes Information Security Architecture • Leads and directs the day-to-day technical and personnel operations for the Sever Platforms team • Create Budgets

11. Job Outlook • National Average: $86,897 per year • IS Industry expected to grow faster than average • Best opportunities: MBA focusing on technology and product-specific certifications

12. Specialty Skills • Background in business management and consulting • Strong leadership and communication skills • Deep understanding of management business processes • Previous work within the IS industry • Be able to explain processes in technical and non-technical terms • Team skills

13. Stress on the Job In the USA, studies found that: • 72% of workers often experience stress-related illness • 34% have thought of resigning because of stress • 27% say that their job is the single greatest cause of stress in their lives

14. Management Analyst Example: A small but rapidly growing company might employ a consultant/analyst who is an expert in just-in-time inventory management to help improve its inventory-control system Work Environment: most of the time is spent indoors in clean, well-lit offices Work Schedule: Analysts and consultants generally work at least 40 hours a week Education: CSUSM Management Information System is a sufficient educational background Employment: Management analysts held about 678,000 jobs in 2006

15. Management Analyst Demand: Management analysts are expected to grow 22 percent over the 2006-16 decade Responsibilities: collect, review, and analyze information Earnings: Median annual earnings were $68,050 Advancement: May become partners with the firm or start their own Stress: May experience considerable stress when trying to meet deadlines

16. Systems Manager Example: They do everything from helping to construct a business plan to overseeing network security to directing Internet operations. Work Environment: most of the time is spent indoors in clean, well-lit offices Work Schedule: System Managers generally work at least 40 hours a week Education: CSUSM Management Information System is a sufficient educational background Employment: System Managers held about 264,000 jobs in 2006

17. Systems Manager Demand: expected to grow 16 percent over the 2006-16 decade Responsibilities: plan, coordinate, and direct research and facilitate computer-related activities Earnings: Median annual earnings were $101,580 Advancement: May advance to progressively higher leadership positions in I.T. Department Stress: May experience considerable stress when trying to meet deadlines

18. System Managers Expected to grow 22 percent CSUSM M. I. S. Option = Suitable educational background Responsibilities are mainly to plan, direct, and coordinate Median annual earnings were $101,580 Management Analysts Expected to grow 22 percent CSUSM M. I. S. Option = Suitable educational background Responsibilities are mainly to collect, review, and analyze information Median annual earnings were $68,050 California State University San Marcos Management Information Systems Provides a broad and very suitable educational background Over 60% accept offers with consulting firms

19. Also know as internet marketing, e-Marketing, and online marketing • Ties in fields of advertising, marketing, and sales into one field • Instantaneous need = instantaneous response • Also known as Electronic customer relationship management (ECRM) INTERNET MARKETING

20. #1 question: “How do I promote a product in the most efficient way possible?” Answer = effective advertising! • More visibility in the right places amounts to more revenue • Facebook, MySpace, etc. Target audience • Geographic advertising • Demographic advertising

21. Skills and Education: • Good people skills- need to deliver the right product in the right place • Database and software knowledge- the more the better Software Applications for Effective Placement: • Data mining • Bulk e-mail monitoring and mailing database (includes spam) • Frequency and statistical counters • Search engine ranking and popularity software

22. Future Trends: • Geo-targeting with through IP addresses • New challenges: • Internet Explorer 8- User generated content (UGC) • New Google algorithms • Increase in globalization = new audiences to cater to

23. 5 Main Stress Factors: • Reaching the target audience • Working within a budget • Defining the target audience • How quickly can I reach the audience? • How quickly can I expect results?

24. Expected Income • Miserable • Disparity between the pay, education, and headaches • 1-5 years, median is $36,548 • 10-19 years, median is $46,119

25. Overview: • Analysts are a key component to EVERY business network • Design, test, maintain, teach, etc. • Broad working knowledge of the field- jack of trades • Personal communication is key NETWORK SYSTEMS ANALYST • Skills and Education: • Dependent on position sought • Some jobs will train, others prefer an MBA • Broad working knowledge of software and peripherals • A little ingenuity and smarts goes a LONG way

26. Tasks: • Backing up data in the event of a systems crash • Designing and implementing entire system architectures • Testing the security of a system • Maintaining peripherals and software upgrades • Setting up user accounts and file access • Ensuring the network is being used properly Software Applications: • Huge variety- situational dependant • ERP & ERPII are more specialized • Human resources • Manufacturing • Specialty purpose I.E., NASA • Supply chain management

27. Future Trends: • Increasing and evolving technology will require more specialization • 37% growth need by 2016 • There will be a deficit in competent analysts • Specialization + deficit = $$ Stress Factors: • Whining, nagging individuals who want their equipment to work instantly and always think they’re right • The glitch factor: sometimes things just don’t work the way they’re supposed to. $$ Salary: • Median salary of 2007 was $95,340 • Worth the headaches?

28. Business/System Analyst • Many different titles for similar roles • No standardized job description, skills, or requirements • Role will include some of the following: • Defining project scope • Interpreting business needs • Translating technical issues to the business • Identifying and documenting requirements • Testing and validation • Dealing with organizational politics • Need to understand technology, communicate

29. Business Partner • The next evolution of the analyst role • Shift from tactical focus (deploying technology) to strategic focus (process-based systems) • Advocate for the business • Skills needed • Understand business objectives • Demonstrate process improvement abilities of new technologies

30. For More Information • MIS Society • Websites • CIO magazine • Modern Analyst • Professional organizations • AIS • AITP • IIBA