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Leveraging E-Z Data’s Valuable Service Offerings

Leveraging E-Z Data’s Valuable Service Offerings. Rules (You have to have them, right?). The speaker is the judge Judge’s decision is final and uncontestable Please try to make eye contact with the judge …and being nice to Judge will improve your chance of winning 

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Leveraging E-Z Data’s Valuable Service Offerings

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  1. Leveraging E-Z Data’s Valuable Service Offerings E-Z Data Confidential

  2. Rules (You have to have them, right?) • The speaker is the judge • Judge’s decision is final and uncontestable • Please try to make eye contact with the judge • …and being nice to Judge will improve your chance of winning  • If we ran out of gifts, tough luck! • Pat yourself that you are among “Smart” people • And finally….winners are responsible for Federal and State tax implications E-Z Data Confidential

  3. Quiz • What was SmartOffice Online (SOO)’s uptime during business hours in 2007 • a. 99.98% • c. 95.34% • b. 75.34% • d. 98.95% • Answer: 99.98% What was the prestigious security certification E-Z Data received in 2007? • a. Emmy Award • c. Golden Globe • b. ISO 27001 • d. Oscar • Answer: ISO 27001 E-Z Data Confidential

  4. Quiz • Which is the busiest day of the week for SOO systems? • Tue • Sun • Wed • Fri • Answer: Wed Source: SmartMonitor How big is SOO’s database size with 4,500 users? • 5 TB • 50MB • 500MB • 500GB • Answer: 500 GB E-Z Data Confidential

  5. Quiz • How often does E-Z Data voluntarily conduct vulnerability threat assessment (VTA)? • Once a decade • Once a year • Once a week • Once a quarter • Answer: Once a quarter • What is the average duration a typical SOO user spends during a business day? • 15 minutes • 18 hours • 5 hours • 1 hour • Answer: 5 hours Source: SmartMonitor E-Z Data Confidential

  6. Quiz What is the average number of clicks a typical SOO user makes during each business day? • 3,500 clicks • 300 clicks • 15 clicks • 150 clicks • Answer: 300 clicks Source: SmartMonitor • What percentage of SOO users enforce security within the office? • 100% • 50% • 20% • 0% (none) • Answer: 20% E-Z Data Confidential

  7. Update on Services Offered • Hosting Services • Conversion Services • Business Consulting E-Z Data Confidential

  8. Update on Hosting Operation E-Z Data Confidential

  9. E-Z Data’s Track Record • Over a dozen segregated hosted environments - including many large enterprises • 1,000s of small businesses (Agency, BGA, Banks, Credit Unions) • 10s of 1000s of users • 9+Terabytes of production databases under management E-Z Data Confidential

  10. Security Practices • ISO 27001 Certified Hosting Operation • World class ISO or SAS70 certified data centers • Ongoing security awareness training for employees • 3rd party Security Audit • Vulnerability Threat Assessment (VTA) on a quarterly basis • Penetration Test on an annual basis E-Z Data Confidential

  11. Release and Patch Management • Best Practices on Releases and Patches • Reliable, quick and proven best practices • Auditable Change Management System • Best Practices on Monitoring • Proactive, live and historical monitoring • 24x7 NOC analysts monitoring the system E-Z Data Confidential

  12. Last but not the least… Dedicated team of 50+ professionals exclusively working on SmartOffice hosting including • System Administrators • DBAs • J2EE Administrators • Network Administrators • Storage Administrators • Security Administrators • NOC Analysts • Conversion Analysts • DXE Analysts E-Z Data Confidential

  13. E-Z Data Confidential

  14. Self-Hosted Customers • For self-hosted customers, our consulting services are available in implementing the best practices on • Database maintenance • Monitoring • Security • Business Continuity Planning/Disaster Recovery E-Z Data Confidential

  15. Conversion Services • Conversion Logistics adds a new dimension to the challenge • Data Conversions from • CDS • CommerceAgency • CPU Tracker • Act! • Goldmine • Many, many others E-Z Data Confidential

  16. Data Conversion Support Matrix E-Z Data Confidential

  17. E-Z Data’s Track Record • E-Z Data have developed best practices on conversions that are • Repeatable for consistency • Scalable for volume • Auditable for security & peace of mind • 2,400+ conversions of CDS/Act! for Ameriprise • 750+ conversions for retail users • Take advantage of the proven practices that we have built over many years! E-Z Data Confidential

  18. Leveraging E-Z Data’s Valuable Service Offerings E-Z Data Confidential

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