Cpt. 6: Entrepreneurship Cpt 15: Individual Behaviour

1. Cpt. 6: EntrepreneurshipCpt 15: Individual Behaviour • Questions? • CASE Assignment? • Clients Next Day

2. A “real” life adVenture

3. Kick-start MBA • Are you an Entrepreneur? • The IDEA – THE Pain Point • Groups of three • Discuss a business challenge you have had (or know of) • How might you solve it?

4. The Business Plan Executive Summary Industry analysis Company description: Mission, Vision, Values Products / Services – pain points you will solve Market description Marketing strategy Operations description Leadership and Staff description Financial projections Capital needs Milestones

5. Kick-Start MBA • 5P04 Dragon’s Den • Come up with Five Questions • (Manage a Critical Incident p. 118) • One Team Presentation – and five questions

6. CPT 15Understanding People at Work • Perception • Psychological Contract • Attribution / Bias • Perceptual Tendencies (stereotypes / halo effects) • Impression MGMT • Personality • Big 5; Locus of control etc. • Attitudes • Job Satisfaction • Job Involvement • Organizational Commitment (OCB) • Emotions (Moods; Stress)

7. I don’t have any of these!?!

9. I see myself as:1. _____ Extraverted, enthusiastic.2. _____ Critical, quarrelsome.3. _____ Dependable, self-disciplined.4. _____ Anxious, easily upset.5. _____ Open to new experiences, complex.6. _____ Reserved, quiet.7. _____ Sympathetic, warm.8. _____ Disorganized, careless.9. _____ Calm, emotionally stable.10. _____ Conventional, uncreative. Test Time 1 = Strongly Disagree; 2 mildly D; 3 slightly d; 4 neither a/d; 5sa; 6 mA; 7 Strongly Agree;

10. Scoring Key • TIPI scale scoring (‘‘R’’ denotes reverse-scored items): • Extraversion: 1, 6R; • Agreeableness: 2R, 7; • Conscientiousness; 3, 8R; • Emotional Stability: 4R, 9; • Openness to Experiences: 5, 10R. S.D. Gosling et al. / Journal of Research in Personality 37 (2003) 504–528 525

11. Big 5 / Performance • Extroversion – outgoing, sociable • Agreeableness – good-natured, trusting, cooperative • Conscientious – responsible, dependable • Emotional Stability – secure, relaxed • Openness – curious, imaginative

12. Other personality dimensions • Locus of control • In your control (internal / external) • Authoritarianism • Defer to authority • Machiavellianism • How political/manipulative you are • Self-monitoring • Adjust behaviour based on outside factors • Problem-solving style • Way you gathering information • Intuition (big picture) / Sensation (facts) • Thinking (reason) / Feeling (respond to others)

13. Myers-Briggs http://www.humanmetrics.com/cgi-win/jtypes2.asp Sensing Perceiving Extrovert Thinking Feeling ENFJ Judging Introvert Intuition

14. Attitudes and Behaviours • A predisposition to act a certain way • Cognitive component (belief) • Emotional component (feeling) • Behavioral component (intention) • Strong relationship between our Attitudes towards something, our Behavioral Intentions, and our Actions.

15. Other Key terms • Job Satisfaction • “Feels positive or negative about a job” • Question – is a happy worker a productive worker? • Organizational Commitment • “loyalty to an organization” • Cognitive dissonance • People cannot tolerate inconsistency and will work to eliminate or reduce it whenever it exists. • Dissonant state aroused by holding 2 cognitions that are psychologically inconsistent. (i.e., I believe this way, but just acted that way; or hold belief x and its opposite, belief y; etc.)

16. Emotions, Moods, Stress • EI • Self-awareness (aware of how others see us) • Social-Aware (emotions in others) • Self-MGMT (self-regulation) • Relationship MGMT; develop rapport

17. EQ Business Case (Why important) • Experienced partners in a multinational consulting firm were assessed on the EI competencies plus three others. Partners who scored above the median on 9 or more of the 20 competencies delivered $1.2 million more profit from their accounts than did other partners – a 139 percent incremental gain (Boyatzis, 1999). • In complex jobs, a top EI performer is 127 percent more productive than an average performer (Hunter, Schmidt, & Judiesch, 1990). • After supervisors in a manufacturing plant received training in emotional competencies such as how to listen better and help employees resolve problems on their own, lost-time accidents were reduced by 50 percent, formal grievances were reduced from an average of 15 per year to 3 per year, and the plant exceeded productivity goals by $250,000 (Pesuric & Byham, 1996).

18. Now as a picture …

19. Now as in what does that mean for me …

20. Who are you now? • Please take out your phone … • https://globalleadershipfoundation.com/geit/eitest.html

21. Emotional Intelligence: The 4 Branch Model

23. Partner-Up (new partner)

24. Exercises for Self-Awareness • Reflect on your four scores – surprises? Discuss • Reflect on how you feel right now? Discuss • Visit your values– what do you stand for (stand against) – pick 3! Discuss Homework: Make a list of your daily emotions list on the left by the hour / list on the right the context that surrounded them • Outcome: Awareness of how you are feeling. Reflect on why you do the things that you do?

25. Next Day • Client Day • Cpt. 13: Strategic Human Resources • And, Individual Case Hand-in Individually, each class participant will prepare a ‘management case’ and then will provide an ‘answer’ based on our 6-step process. Additional information on the assignment will be shared later in the course. Penalty for late submission of assignments is 10% per calendar day or part thereof. Assignments due “before the start of class” are due in the classroom before the scheduled start of class, and the late penalty will be applied as soon as the collection of papers has been concluded. Send in an electronic copy PLUS bring a printed copy. Brock University’s policy on plagiarism will be strictly enforced. Any violation of this rule will result in an automatic grade of zero on the component, and further penalties may be assessed depending on the circumstances. http://www.library.brocku.ca/plagiarism.htm