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Insurance Aging 60-90 Days Charges are Transferred to Patient Responsibility . Patient Accounts Department. STATEMENT BILLING . Pilot Group Health Link Charges no response within 30 days generate statements Day 5. Under $20 statements HMO Contracts Only Site Review & Bill Monthly.
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Insurance Aging 60-90 Days Charges are Transferred to Patient Responsibility Patient Accounts Department STATEMENT BILLING Pilot Group Health Link Charges no response within 30 days generate statements Day 5 Under $20 statements HMO Contracts Only Site Review & Bill Monthly Cycle 1 A-F 30.5% of Alphabet Day 1 Cycle 2 G-L 24.3% of Alphabet Day 2 Cycle 3 M-R 22.6% of Alphabet Day 3 Cycle 4 S-Z 22.6% of Alphabet Day 4 INQUIRIES/CORRECTIONS 60-90 Days No payments or response from patient COLLECTION PROCESS BY CONTRACT TYPE Open/Gwen All Other Contract Types Remaining 22% of AR Cass Indem. / Com. & Medicare 25% of AR Kathy BCBS Alliance PPO 23% of AR Julie Health Link PPO 21% of AR Cass/Open Patient Responsible 17% of AR 30-45 days Denial/initial/Firm/ No Response Collection Letter No contact within 2 weeks phone patient 60-90 days Collection Agency Warning Letter & Send Physician Notification Form to Site If no response within 14 days from Patient/Site write off charges to bad debt and prepare account for outside collection agency Review Collection Agency Check List prior to sending Collection Agency Notification Letter to Patient
