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Learn about the transition of the university ticketing system to a new CRM application - find basic information, provider groups, glossary of terms, and training aids. Contact ITS Help Desk for assistance.
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Financial Rep Meeting July 14, 2011
CRM Application • CRM Application Replaces Parature ticketing system • ITS.FSU.EDU/CRM • Who to Contact • Basic Information • Provider Groups • Glossary of Terms • Training Aids University Ticketing System Changes
Contact • ITS Help Desk • it-help@fsu.edu • 644-HELP (4357) University Ticketing System Changes