1. Brenda Hilliard Work Experience

2. August 2008 to present • Duties included • Billing of parents • Sanitization of toys • Serving nutritious meals and snacks • Supervising children at play • Assist children in finding words to express themselves • Develop daily routine • Teach children manners • Routine transportation to/from school • Field trip planning and execution • Grocery shopping • Changing of wet/soiled diapers and clothes • Potty training • Supervision/training of assistant Daycare Operator

3. Licensed Insurance Staff • February 2002 to July 2008 • Duties include • Servicing of policies • Writing new policies • Customer service • Learning of new computer systems State Farm Insurance

4. Bank Teller • June 1998 to January 2002 • Duties involved • Intake of cash and checks for deposits • Assembling change orders for businesses • Balancing of drawer daily • Assistance in vault balancing • Servicing of ATM machines • Rolling of change for customers Chemical Bank and Trust

5. Cashier • March 1998 to November 1998 • Duties involved • Checkout of customers • Cleaning of checkout lanes • Straightening of checkout lanes • Daily balance of till • Bagging of customer purchases Meijer

6. Front-end Night Manager • August 1997 to February 1998 • Duties • Sending of Western Union • Pulling register drawers • Making change for cashiers • Supervision of cashiers • Closing procedures for store • Sanitization of register belt-lines • Straightening of aisles and checkout lanes • Video and video game checkout • Closing inspections for meats, deli, bakery, and produce • Bagging customer purchases • Money order purchases Witbeck’s Family Foods

7. Cashier then Breakfast Manager • July 1996 to July 1997 • December 1997 to June 1998 • Duties • Taking orders • Assembling orders for walk-ins and drive through • Bank deposits • Opening store procedures • Set up of shake machine and ice cream machines • Balancing of registers • Employee evaluations • Stocking of required supplies • Complaint resolution • Cleanliness standards upheld • Assembling of sandwiches and salads • Customer satisfaction maintained McDonald’s

8. I have had many different beneficial positions that have given me a good variety of opportunities. I feel the experiences I have acquired have made me a more understanding person who is able to adapt to many unique situations.