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EVALUATION DETAILS

Central Florida Diversity Learning Series 2013 Evaluation Summary of Session 6 on November 5 th Language Competency Presenter: Leslie Aguilar. EVALUATION DETAILS.

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EVALUATION DETAILS

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  1. Central Florida Diversity Learning Series 2013Evaluation Summary ofSession 6 on November 5thLanguage CompetencyPresenter: Leslie Aguilar

  2. EVALUATION DETAILS A total of 17 evaluations were turned in, 10 of which were filled out by managers and 7 of which were filled out by individual contributors or employees. A total of 25 people attended the session. The first 4 questions asked participants to rate their knowledge before and after the session, on a scale from 1-5. Questions 5-8 were open-ended with room to write in responses.

  3. I am culturally competent in all aspects of language and language-related issues. Managers’ total improvement: 24% IC’s total improvement: 29% Based on 10 manager responses and 7 individual responses.

  4. I understand the impact of language differences in the workplace. Managers’ total improvement: 8% IC’s total improvement: 4% Based on 10 manager responses and 7 individual responses.

  5. I know what the issues and opportunities are related to multiple languages in the workplace. Managers’ total improvement: 6% IC’s total improvement: 17% Based on 10 manager responses and 7 individual responses.

  6. I can use the right tools, techniques and practices that enhance language competency. Managers’ total improvement: 15% IC’s total improvement: 29% Based on 10 manager responses and 7 individual responses.

  7. Average Rating per Question(Managers and Individuals Combined)

  8. Total Percentage Improvement per Question(Managers and Individuals Combined)

  9. OPEN-ENDED ANSWERS • What was your most significant learning today? • Managers: • Need to add cultural competency to planning • Loved the best practices list • Tools and resources • How complicated and integrated this topic is • Tools and awareness of the impact language competency has on the success of an organization • The time to focus on this topic is now!

  10. OPEN-ENDED ANSWERS • What was your most significant learning today? • Individual Contributors: • The statistics and demographic information • The whole session was very helpful, but especially the dialogue and best practices • Case studies and statistics • How much more work we have ahead of us! • More understanding of the impact of language

  11. OPEN-ENDED ANSWERS • How will you use one or more of the tools presented/ practiced today? • Managers: • Info on future presentations for long access for staff • Using best practices to enhance current efforts • Incorporate the learning in our organization • The strategy and best practice tools will be very helpful • Will assess our organization and use best practices checklist

  12. OPEN-ENDED ANSWERS • How will you use one or more of the tools presented/ practiced today? • Individual Contributors: • I will use it to help with communicating to hospital employees • Share with others on the HR team • Roadmap and strategic planning • Responsibility to develop skills and importance of getting our children ready • Continue to build my knowledge and share with others

  13. OPEN-ENDED ANSWERS • How might you integrate what you learned about Language Competency into your organization? • Managers: • Implement best practice tools to departments • Share with others • Tools to improve collaboration • Use the tools to make the conversation have more structure and depth • Roadmap tool/checklist

  14. OPEN-ENDED ANSWERS • How might you integrate what you learned about Language Competency into your organization? • Individual Contributors: • When writing communications to integral employees • Connect with people in organization that have language translation responsibility

  15. OPEN-ENDED ANSWERS • Other comments: (usefulness of handouts, quality of the presenters, facilitators, food, facilities, access, insights): • Managers: • The checklists • Great presentation, group work and activities • Leslie is always so awesome!! Thank you! • Would love more real life examples • Excellent presentation and resources! • Always superb! Would like a master level class. • Thanks as always to Rogue and Bill

  16. OPEN-ENDED ANSWERS • Other comments: (usefulness of handouts, quality of the presenters, facilitators, food, facilities, access, insights): • Individual Contributors: • It was great!

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