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Technology Update

Stay updated with the latest technology trends and updates in Windows 10 imaging, laptop and printer refresh, router security, hotspots, and TC training. Join the webinar on Dec. 4, 2019, at Lakewood Holiday Inn. Contact Jim Askew at jim.askew@gmail.com or +1.303.886.8067 for more information.

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Technology Update

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  1. Technology Update Jim Askew Technology Specialist jim.askew@gmail.com +1.303.886.8067 (text and mobile) 2018 Colorado

  2. Topics • Windows 10 imaging • Laptop refresh • Printer refresh • Router security • Hotspots • TC training: Dec 4, 2019, Lakewood Holiday Inn 2018 TCS Sept Webinar

  3. Windows 10 Imaging • All laptops that can run Windows 10 must be upgraded by 6/1/19 • Laptops in OIS as of Oct 21, 2018: • Windows 10: 302 • Windows 7: 92 • Unknown: 7 • Next Windows 10 image updates will be for the 2018/9 Tax-Aide system and the late Oct/Nov image. (Wait for it!) • Windows 7 image will not be updated. Its password will be left at IRS TY2017 • Tax-Aide USB maker: Simple to use 2018 TCS Sept Webinar

  4. Laptop Refresh • Goal is to ultimately eliminate use of IRS laptops and printers • Eligible new sites may receive up to three laptops and one printer • Tax-Aide technology refresh replaces older computers and is dependent on funding • Additional computers may be obtained using donated funds • A backdoor for replacing old computers… 2018 TCS Sept Webinar

  5. Printer Refresh and KRACK • Driven by Key Reinstallation Attack (KRACK)—WiFi vulnerability • Mitigation: • Update printer firmware (Jan ’18 or newer) • Do not connect printer using WiFi • Do not use Windows printer sharing • One network printer, one backup per site • Refresh targets obsolete printer (e.g. HP 1020 series). Details TBD. • Printer refresh models: • HP LaserJet Pro M102w (WiFi only) • Brother HL-L2370DW (WiFi and Ethernet) 2018 TCS Sept Webinar

  6. Router Security • Do not use public WiFi networks or networks that you do not control • VPNFilter and KRACK vulnerabilities: Must use firmware issued during the calendar year of the tax year (e.g. 2018) or later • Updated routers available through TCS • Routers may obtain Internet access via: • Hard-wired Ethernet port • WISP connection to public WiFi • WISP connection to hotspot WiFi 2018 TCS Sept Webinar

  7. Hotspots 2018 TCS Sept Webinar

  8. Hot Spot Analysis • Hot spots should be the “last resort” for Internet access • Hot spots with no usage in 2017 will not be activated without justification • CO1 cost for data in TY2017 was approximately $5,200. 2018 TCS Sept Webinar

  9. TC Training, Dec 4, 2018Noon to 5:00 p.m.Lakewood Holiday Inn • Primarily for technical coordinator, others welcome • Tentative Agenda: • Windows 10 Imagining and Configuration • AARP Refresh Program for Printers and Laptops • GraceWorkz repair/replace process • IRS Laptops and Printer • Router and Printer Configuration • Ordering Consumables • Tax-Aide Inventory Agent (TIA) • Online Inventory System (OIS) Demo and Training • TC Forum 2018 TCS Sept Webinar

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