Credibility
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Presentation Transcript
Credibility Evaluate claims and their sources Identify interested parties Credibility in media and advertising
Why is Credibility Important? • People are easy to manipulate because they allow emotions and desires to cloud their thinking. • We often assume someone is credible based on irrelevant factors like their appearance, when people out to trick us have certainly thought about the effect of their appearance! • ‘Interested Parties’ have something to gain by our belief in a claim and will use psychological techniques, for example, in advertising.
Evaluate Credibility • We evaluate credibility of both the claim and its source. • Claim: does the claim conflict with our own observations or background information? • Source: Is the source an interested party (something who will gain by my belief in a claim)? Does the source have relevant expertise?
Common Mistakes in Evaluating Claims/Sources • Claims: we may be willing to uncritically accept a claim because we want it to be true • Sources: Rather than look for genuine expertise in an area, we judge the credibility of a source on irrelevant things like: clothing (such as a nice suit, or a lab coat), an ‘honest face’, handshakes, etcetera.
Credibility in the Media • Some reasons for the bias/slant in the media: • (1) Consolidation of media ownership: as of 2004, 90% of all media was owned by 5 companies • (2) Government management of the news: the government has paid for ‘news reports’ that are really advertisements for their policies • (3) Some media sources are deliberately slanted to be very conservative or very liberal and are not unbiased
Advertising • Advertising creates interested parties, since the purpose of the advertisement is to get customers to buy the product. Thus they have a stake in our belief. • Three ways that advertisements work when they don’t give reasons for buying the product: • (1) they bring out feelings in us (heartwarming, etc) • (2) they depict people that we admire or think of ourselves as like using the product • (3) they depict the product being used in situations we would like to be in