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Career Service Authority City and County of Denver. Organization Development Strategy Overview 5 August 2010. OD Defined. Organization Development: Facilitates interaction between people and structure to align with organization goals

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career service authority city and county of denver

Career Service AuthorityCity and County of Denver

Organization Development Strategy Overview

5 August 2010

od defined
OD Defined

Organization Development:

  • Facilitates interaction between people and structure to align with organization goals
    • Is to an organization as a physician is to a human body; OD practitioner "diagnoses" the most important priorities to address, recommends a change management plan, and then guides organization through necessary change.
  • There are different tools that can be used to implement needed change
od services
OD Services
  • Consulting
    • Assistance or advice to help clients solve a particular problem or range of problems within specific areas of their business
  • Strategic Planning
    • Establishing future course for an organization (includes both organizational redesign and business process redesign)
  • Change Management
    • A multidisciplinary, structured approach to transitioning individuals, teams and organizations from current state to desired future state
      • Includes conflict management / resolution, performance management, meeting and group facilitation, executive and management coaching, training and team building
od benefits
OD Benefits
  • Increases agency productivity, resilience & creativity
  • Captures efficiencies, resulting in cost savings & increased citizen trust in government
  • Decreases employee and management anxiety
csa od strategy
CSA OD Strategy
  • Activation process: request for specific service, Citywide impact, observation of patterns, recurring issues, media sensitivity, etc.
  • ADDIE model
  • Determine involvement: OD, HRS, media relations, outsource
addie model
ADDIE Model

CSA typically uses ADDIE Model:

  • Assessment
    • Clarify problem or performance gap, establish goals and objectives; identify existing knowledge and skills
  • Design
    • Design phase should be systematic (logical, orderly strategy) and specific (each element implemented with attention to detail)
  • Develop
    • Developers create and assemble elements created in design phase
  • Implement
    • Plan is put into action
  • Evaluation
    • Consists of two parts: formative (improves programs; is present in each stage of ADDIE) and summative (provides feedback opportunities from stakeholders)
next steps
Next Steps
  • Align with HRS
  • Introduce OD strategy to CSA staff
  • Introduce to City agencies
  • Expected full rollout completion: September 2010