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Software in Tunisia

Software in Tunisia. Faouzi ZAGHBIB Chairman, Tunisian IT Chamber faouzi.zaghbib@r2i.com.tn www.ssii.org.tn. ICT environment … for 9 million people.

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Software in Tunisia

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  1. Software in Tunisia Faouzi ZAGHBIB Chairman, Tunisian IT Chamber faouzi.zaghbib@r2i.com.tn www.ssii.org.tn

  2. ICT environment … for 9 million people • Telecom infrastructure : 1 fix operator/fix, 2 GSM operators, 15% connected to fix, 37% connected to GSM, OF backbone, variety of technologies (FR, ADSL, RNIS, LS), good country coverage, 10% using internet, 1.5% have an email addresses registered locally (target : 10%/2006), … • Investment : registration process, founding, tax franchising (ICT manpower, Export, Off-Shore companies), • Legal environment : for ICT (telecoms regulation, e-sign, e-certif, e-pay, security, intellectual property protection, personal liberty protection), general codes (trade, employment, tax, public tenders, …) • ICT public initiatives: zero tax/HDW, family PC founding, e-Dinar, e-gov (taxes, social insurance, e-healthRDV, UVT, EduNet), 6 technical parks, incubators, 23 remote work centers, continuous cost reduction

  3. Tunisian ICT private sector • 265 engineering & services companies • 410 distributors & resellers • 12 ISP (6 private) • 8 development centers serving multinational co • 18 call centers (oversea support)

  4. Tunisian ICT manpower • 12000 ICT specialists (7000 serving in the private sector) • 34 500 students following ICT carriers • ICT education generalized to all specialties at universities • All secondary schools equipped with ICT Labs & connected to internet • Primary school

  5. CNS-SSII members business • IS & IT Consultancy • Software engineering • Networks engineering • IT Systems integration • IT Security • Multimedia services engineering • e-services

  6. CNS-SSII market structure • 70% of the business done with public sector & companies controlled by the State : • Public services: budgeting, tax, customs, health, social insurance, utilities, … • Telecom public operator • Transportation main operators • Industry : chemicals, energy, … • Private market : • Enterprise : RH, ERP, finance, distribution, CRM, e-business, business-intelligence, … • 60%Banking, 75%Insurance • Tourism

  7. Tunisian ICT development plan 2002-2006 • Invest US$ 1,5 billion (35% software & services) • Create 27 000 jobs for ICT graduates • ICT sector contribution to GDB : 7,8% (achieved : 3.5%/2004) • Export US$ 155 millions (achieved : 50 m/2003)

  8. Challenges to develop local market • Developing telecom infrastructure increases content demand, investment, revenues and potentials • Increase IT demand (e-services, content management, e-commerce, …) & associated services (consultancy, integration, training, …) • Accelerate privatization process: telecoms, internet • Increase competitiveness : • Yearly ICT Benchmarking : infrastructure, legal environment, access to market, costs, competition • Insure good practices

  9. Tunisian performances • 4-6% GDB growth since 12 years • Recognized economical performance : WEF Davos/2003 • Foreign investment during 2003 : 12% in ICT sector, 17% yearly growth • 45% GDB coming from foreign trade • 80% Export made with Western Europe (hard competition, quality standards, rules, …) • Education performance : high coverage, good quality • ICT sector is doing well

  10. Challenges to push business w/region • Awareness : • Private ICT sector : Who is doing what • Market demands / Opportunities • Legal environment • Practices : who, haw, how long it takes,… • Build networking • Start partnership for local market / tenders : consortium, distribution agreement, support/training • Support regional initiatives : legal env, projects • Multiply business meetings • Capitalize on success stories

  11. Tunisia … a business partner

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