training n.
Download
Skip this Video
Loading SlideShow in 5 Seconds..
Training PowerPoint Presentation
Download Presentation
Training

Loading in 2 Seconds...

play fullscreen
1 / 69

Training - PowerPoint PPT Presentation


  • 117 Views
  • Uploaded on

Welcome to the. Wellness Profile. Training. All Roads Lead To The Wellness Profile. Weight Loss Challenges, Smoothie Party Time, and Corporate Nutrition Club Method Of Operations Take First Step Of A Wellness Profile Appointment!.

loader
I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
capcha
Download Presentation

Training


An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript
training

Welcome to the

WellnessProfile

Training

slide2

All Roads Lead To The Wellness Profile

Weight Loss Challenges, Smoothie Party Time, and Corporate Nutrition Club Method Of Operations Take First Step Of A Wellness Profile Appointment!

The Wellness Profile Creates Massive Value And Drives Product Consumption!

FREE Smoothie Coupons Go To A First Step Mini-Profile At The Counter (See Mini-Profile Training)

slide3

Wellness Profiles Lead To Product Consumption Which Leads To Distributors Which Leads To Supervisors

slide5

Concepts

What Is A Wellness Profile?

A 45 Minute To Hour Sit Down Session With A Retail Prospect Where A Nutrition Coach Walks Through A Full Presentation And Health And Wellness Analysis With A Desired Outcome Of Getting Prospect On A Herbalife Healthy Meal Program.

slide6

Concepts

Why Conduct A Wellness Profile?

  • Wellness Profiles Are Designed To Pull A Prospect Towards Becoming An Herbalife Life Time Customer
  • Utilizing Body Composition Analysis And The Daily Diet Analysis, The Prospect Is Give The Opportunity To Really Get A Reality Check On Their Current Health Status
slide7

Concepts

When Do You Conduction A Wellness Profile?

  • At A Nutrition Club As An Appointment Or After A Mini-Profile Is Conducted
  • At The Individuals Home From An Appointment Set Up From A Mobile Wellness Coach Card Invite Or An In Service Such As Smoothie Party Time or Corporate Wellness Day.
  • At Home Or With Friends When You Are Practicing Wellness Profiles. (See Practice Wellness Profiles Training)
slide8

Wellness Profile

Step 1.

Come Prepared

slide9

Preparation

Always Be Ready To Conduct A Wellness Profile!

  • All The Tools Below Have Ready To Go In Your Car:
    • Wellness ProfileFolders, Documents
    • Nutrition Club Presentation
    • Tanita Ironman Scale
  • You Can Find Complete Wellness ProfileZip File, Nutrition Club Presentation, Scale Resources, and Logs, Online At:

http://www.wellnessnc.com/tools.aspx

slide10

Preparation

If Wellness Profile Conducted At The Nutrition Club…

  • Be At least 30 minutes Early
  • Have Client’s Wellness Profile Folder And Documents Waiting In Preparation
  • Welcome The Client
  • Ask Client If They Wish To Buy A Smoothie Service (No Pressure)
slide11

Preparation

If Wellness Profile Conducted Outside The Club…

  • Be At least 15 minutes Early
  • Have Client’s Wellness Profile Folder And Documents Prepared
  • Be Sure To Have A Tanita Ironman Scale Available
slide12

Preparation

Look Like A Coach!

  • Polo Shirt & Jeans Or Dress Pants
  • Where Your Buttons And Look Official
  • Maintain Good Hygiene. Bad Breath, Odors, or Dirty Clothes Will Lose Clients. Most Of The Time You’ll Never Know.
preparation
Preparation

Wellness Evaluation Guide!

  • The ILASA Process
  • Everything You Need For a WEV
  • Follow The Cheat Sheet Step By Step
  • Key Script In Blue Text
  • DO NOT SKIP STEPS! EVERY STEP HAS A PURPOSE!

http://www.wellnessnc.com/tools.aspx

Section: [3] [E] [9]

slide14

Preparation

Key Wellness Profile Control Documents!

  • Body Composition Analysis (Coach Keeps This Completed Document)
  • Wellness Profile Results(Client Keeps This Completed Document)
  • Daily Diet Analysis (Coach Keeps This Completed Document)
  • Health Survey
  • (Coach Keeps This Completed Document)
  • Meal Plan
  • (Client Keeps This Completed Document)
slide15

Preparation

Key Wellness Profile Control Documents!

  • Body Analysis Definitions(Reference Document)
  • Product Ailment Guide(Reference Document)
  • Walk Run Fly Product Guide(Reference Document)
  • Protein Counter
  • (Reference Document)
slide16

Wellness Profile

Step 2.

Build Rapport & Identity

rapport identity
Rapport & Identity

Rapport - occurs when two or more people feel that they are in sync or on the same wavelength because they feel similar or relate well to each other.

Identity – Who you are, who you represent, and why you are qualified to be their health coach.

slide18

Process

Build Your And Herbalife’s Identity Through Rapport Using The Presentation Book!

“I’m going to walk you through a quick presentation first, that is going to show you why Herbalife can provide you with an incredible health and wellness solution. And! Why I am qualified to help you achieve your health goals…!”

http://www.wellnessnc.com/tools.aspx

Section: [3] - [B]

process
Process

Walk Prospect Through The Presentation To The Obesity Page

  • Intended To Shock The Client.
  • The Majority People Are Unaware Of the Health Risks Of Obesity.
  • “We are in a nationwide obesity epidemic. And the complications of obesity can be life threatening!”
process1
Process

Stay On Obesity Page While You Run Their Health Numbers And Review Them!

slide21

Wellness Profile

Step 3.

Logic & Reason

Review Their Health Numbers

slide22

Process

The Coach Pulls Out Body Composition Analysis Form

Be Sure To Complete The Following Sections:

Client Information

“Let me get some general information”

*This Form Can Be Found On http://www.wellnessnc.com/tools.aspx

slide23

Process

The Coach Pulls Out Body Composition Analysis Form

Be Sure To Complete The Following Sections:

Get Their Health Goals

“If there were three things about your health you could improve, what would they be?”

*This Form Can Be Found On http://www.wellnessnc.com/tools.aspx

slide24

Process

The Coach Pulls Out Body Composition Analysis Form

Be Sure To Complete The Following Sections:

Ask About Occupation, Activity Level, Exercise Level, And Have Them Rate Their Health Diet

*This Form Can Be Found On http://www.wellnessnc.com/tools.aspx

slide25

Process

The Coach Pulls Out Body Composition Analysis Form

Be Sure To Complete The Following Sections:

Go To The Scale And RUN The Customer’s Health Numbers

“Let’s go ahead and check your numbers now!”

*This Form Can Be Found On http://www.wellnessnc.com/tools.aspx

slide26

Process

The Coach Pulls Out Body Composition Analysis Form

Using The Tanita Scale, You Will Complete The Information Requested Starting From Weight Up To Visceral Fat Within The Body Composition Analysis Section Of The Form

slide27

Process

The Coach Readies The Tanita Ironman Scale

Please Review Tanita Ironman Scale Training For Information On Body Composition Analysis

slide28

Process

Use the Body Analysis Cheat Sheet To Review Their Numbers

“Let’s review your numbers now!”

Use The Highlighted Facts In Blue Text To Educate Your Client. Circle The BMI And Fat % Charts. Keep The Presentation Book Open On The Complications While Reviewing The Numbers.

*This Form Is Part Of The Wellness Profile Zip File Online At: http://www.wellnessnc.com/tools.aspx

slide29

Process

REMEMBER!!!

Use PAIN!!! An UNDISTURBED Customer Will Not Buy!

Show Your Client That They Are At RISK If They Don’t Make A Change. You Have Their Solution!

slide30

Process

Tell Your Story, Or Use The Presentation Book For Examples

This Is Critical To Demonstrate Social Proof. This Program Worked For You, It Worked For Your Colleagues, And It Can Work For Your Client Too!!!

slide31

Process

Tell Your Story, Or Use The Presentation Book For Examples

“Here’s where I was before Herbalife… And here’s where I am now…”

Show Pictures If Possible. If You Do Not Have A Testimonial, Borrow Someone Else’s. Use The Presentation Book To Jump To Relevent Testimonials That Match Your Client’s Goals.

slide32

Process

The Coach Pulls Out Body Composition Analysis Form

“Would you like to improve your numbers?”

Set Goals (Body Fat %, Metabolic Age, Visceral Fat) (Weight Loss >> Men 8-10 lbs/mo, Women 50 & Under 6-8lbs/mo Women Over 50 4-6lbs/mo)

“When would you like to reach these goals?”

slide33

Process

The Coach Pulls Out Body Composition Analysis Form

Ask If They Are Serious About Getting A Health Result. Ask Them To Rate Their Seriousness On A Scale Of 1-10 (They Should Say 10 If You Pained Them)

“How serious are you about reaching these goals, 1 being the least, and 10 being the most serious?”

slide34

Process

The Coach Pulls Out Body Composition Analysis Form

Ask If They Are Serious About Getting A Health Result. Ask Them To Rate Their Seriousness On A Scale Of 1-10 (They Should Say 10 If You Pained Them)

“I’ll give you 125% in helping you achieve your goals. Will you give yourself the same commitment?”

Sign And Date In The Signature Section. Have Customer Sign And Date As Well.

slide35

Process

Complete The Health & Lifestyle Survey

This Critical Form Is Designed To:

Assist The Coach In Understanding Their Client’s Health Challenges

Help The Coach Target Specific Products That Can Assist The Client With Their Ailments

*This Form Is Part Of The Wellness Profile Zip File Online At: http://www.wellnessnc.com/tools.aspx

slide36

Process

Complete The Health & Lifestyle Survey

Ask Customer To Complete The Health And Lifestyle Survey. Use The Product And Ailment Guide To Mentally Map Herbalife Products To Existing Health Conditions For Product Order.

*This Form Is Part Of The Wellness Profile Zip File Online At: http://www.wellnessnc.com/tools.aspx

slide37

Process

Complete The Daily Diet Analysis Form

This Critical Form Is Designed To:

Assist The Coach In Determining How To Best Serve The Client.

Help Client Willingly Making A Food Consumption Shift To Herbalife Products.

*This Form Is Part Of The Wellness Profile Zip File Online At: http://www.wellnessnc.com/tools.aspx

slide38

Process

The Daily Diet Analysis Form

  • Assist The Client With Completing The Daily Diet Analysis Form. Have Them Fill Out Their Eating Times, What They Drank And Ate, How They Felt, And How Much They Spent. Place “N/A” For Any Empty Sections.

Client Should have, daily:

½ body weight – water in oz.

¾ body weight – protein in gms.*

*If Muscle Mass Is Undetermined

slide39

Process

The Daily Diet Analysis Form

  • Coach Will Determine Protein In Grams, Water In Ounces, And Estimated Calories Of Their Diet

Client Should have, daily:

½ body weight – water in oz.

¾ body weight – protein in gms.*

*If Muscle Mass Is Undetermined

slide40

Process

The Daily Diet Analysis Form

  • Next, With The Customer’s Assistance, The Coach Will Total Up And Reflect To Client How Much Their Daily Spending Is On Food, Or What Their Total “Fat Investment” Is.

Client Should have, daily:

½ body weight – water in oz.

¾ body weight – protein in gms.*

*If Muscle Mass Is Undetermined

slide41

Attack & Confess

Protein Deficiency

  • “Most people are protein deficient and that the challenge for most is NOT enough of the right stuff OFTEN enough”
  • “The #1 deficiency is protein and the body is going to feed itself no matter what.”
  • “Not enough protein and your body will cannibalize your lean muscle and organs.”
  • “Feed your lean muscle and your body starts to burn fat.”
  • “As you develop more lean muscle, your bone density increases.”
slide42

Attack & Confess

Survival (Starvation)

  • “Our nervous system is the smartest thing on our body and it’s designed to survive.”
  • “For example, take a bear heading into hibernation during fall. Food is scarce, and the bear eats less and goes farther between meals. The first thing that happens is the bear’s nervous system slows down the metabolism. The bear is put in survival mode where it starts storing fat. The human body does the same thing”
slide43

Process

Consumption Shift

Average Daily Cost To Maintain Addition Weight – Coaches Must Get Client To Realize That They Have To Pay $$$ To Maintain Their Additional Weight.

Average Daily Healthy Shift $ To Achieving Optimum Weight – This Is How Much Client Is Willing To Cut Out Of Their Current Food Budget To Commit To Eating Healthy.

You Are Preparing Them To Commit To Herbalife Take Home Healthy Meal or Healthy Meal Plus Programs.

*We Will Discuss What A Healthy Meal Is Shortly.

slide44

Process

Consumption Shift

  • “So your daily cost is $____. How much of this $____ do you want to continue to spend to maintain your additional ____ pounds?” (Pounds overweight. Expect answer to be ‘NONE’)
  • “How much of your $____ daily cost are you willing to shift to achieve your optimum weight and energy?”
slide45

Process

At This Point

Ask Client…

“If you could lose ____LBs within the next 2 months would you be willing to carve out $5.75 a day towards eating healthy?”

Most Clients Can’t Help But Say “Yes”! Note The $5.75 Is Approximately 2 Health Meals At $2.86 Per Healthy Meal.

slide46

Wellness Profile

Step 4.

The Product Close

Assume The Sale

slide47

Process

Client Should Now Be Prep’d For Close!

  • Client Has Been Overwhelmed With Their Body Composition Analysis
  • Understands They Are Currently Paying To Maintain Their Additional Weight
  • Viewed Key Presentation Sections
  • Now Clearly Sees The Need And Our Value
slide48

Healthy

Meal

Introduce Client To…

The Healthy Meal

slide49

Healthy

Take

Meal

Home

Program

Healthy

Formula 1 (30 meals)

Protein Drink Mix

Large Tea (60 servings)

Herbal Aloe

Meal

ONLY

Includes:

$3.81

*

Per Meal

  • Protein Drink Mix
  • 24 vitamins and minerals
  • 15g of heart-healthy protein
  • Just 5g of carbs
  • Formula 1 Healthy meal Nutritional Shake Mix
  • A healthy Meal with up to 19 vitamins, minerals and essential nutrients
  • 16.5g Protein and healthy fiber for weight management
  • Herbal Aloe Concentrate
  • Soothes digestion
  • Improves nutrient absorption
  • Herbal Tea Concentrate
  • Antioxidant and Thermogenic benefits of green tea and botanicals
  • Energy boost and burns fats

*Total Cost: $152.74

Includes Taxes, Shipping & Handling

slide50

Plus

Healthy

Programs

Meal

Walk

Run

Fly

QuickStart

Advanced

Ultimate

Plus

Plus

Plus

Includes:

Includes:

Includes:

  • Formula 1 Healthy Meal
  • Formula 2 Multivitamin
  • Formula 3 Cell Activator
    • Protein Drink Mix
    • Small Tea
    • Herbal Aloe
  • Formula 1 Healthy Meal
  • Formula 2 Multivitamin
  • Formula 3 Cell Activator
  • Total Control
  • Cell-U-Loss
    • Protein Drink Mix
    • Small Tea
    • Herbal Aloe
  • Formula 1 Healthy Meal
  • Formula 2 Multivitamin
  • Formula 3 Cell Activator
  • Total Control
  • Cell-U-Loss
  • Thermo-bond
  • Aminogen
  • Snack Defense
    • Protein Drink Mix
    • Small Tea
    • Herbal Aloe

ONLY

ONLY

ONLY

$5.11

$4.41

$6.18

*

*

*

Per Meal

Per Meal

Per Meal

Includes Taxes, Shipping& Handling

*QuickStart Plus: $207.05

*Advanced Plus: $270.16

*Ultimate Plus: $341.18

slide51

Process

Walk, Run, Fly

  • For Take Home Healthy Meals, Always Start With The Fly: Ultimate Plus (“This is the one <I lost ____lbs on>, <I’m on>, <that is the most popular>”) And Work Your Way Backwards To The Smallest Program Within The Nutrition Club Presentation Book
  • Use The walk Run Fly Product Guide To Review Tablet Efficacy
slide52

Process

Assume The Sale!

  • Configure The Meal Plan Using The Hebalife Customer Meal Plan Documents. There Is One Available For Herbalife Core Products And Herbalife 24. This Is The First Step In Assuming The Sale!
  • “Ok great, now let’s go ahead and configure your custom meal plan designed to give you the maximum effect!”
slide53

Meal Planning

Configure The Client’s Meal Plan (Post Purchase Only)

  • Use The Tablet Servings Per Container As A Guideline.
  • 30 = 1 a day
  • 60 = 2 a day
  • 90 = 3 a day
  • Weight Gain = 3 Shakes A Day After Meals
  • Weight Loss = 2 Shakes A Day In Place of Meals
  • Weight Management = 1 Shake A Day In Place Of Meal
  • Use The Snack Sheet As A Guide For Snacks
slide54

Healthy

Assume The Sale!

Meal

  • “Which program is best for you?” Always Ask This Question, Then Sit Quietly And Wait For An Answer.
  • If Prospect Wants A Lower Configuration, Ask Which Product They Think They Can Do Without. Then Pitch Them The Importance Of The Product So The Prospect Pulls The Product Back Into The Order.
slide55

Healthy

Assume The Sale!

Meal

  • Add Any Additional Products Ordered To Help With Any Conidtions Identified Within The Health & Lifestyle Survey
slide56

Take The Order!!!

No Additional Discussions!!!

See…

Herbalife Product Order Taking Training

slide57

Wellness Profile

Step 6.

Wellness Profile Results

slide58

Process

Complete And Provide Client With The Wellness Profile Results Form

This Is A Critical Form That Is Designed To Make Sure That Client Takes The Wellness Profile Very Seriously. Make Sure They Leave With This Form And It’s Completed!

*This Form Is Part Of The Wellness Profile Zip File Online At: http://www.wellnessnc.com/tools.aspx

slide59

Process

The Wellness Profile Results Form

Coach Completely Fills Out This Form Right In front Of Client Then Hands It To Them

Areas Important To Highlight:

3 Things To Improve Section

My Results Section

My Plan Section

Recommend Products/Program

Weight Loss Challenge Pitch

Setting up The Next Appointment Date Whether they Purchase Products Or Not!!!!

slide60

Process

Tanita Body Composition Analysis

  • Keep The Client’s Tanita Body Composition Form And Be Sure To Update It So You Can Track Their Results In Follow Up Appointments.
slide61

Process

Wrap Up Appointment

  • Set Up A Follow Up Appointment
  • “If you know anyone looking to make an extra $500 to $2500 a month, here’s my card…”
  • If Not Already Completed, Pitch a) 3 Referral Card Offer, b) Boot Camps, And Explain Any Healthy Active Lifestyle Events.
slide62

Wellness Profile

Step 7.

Building Life Time Customers

slide63

Follow Up

Selling The Herbalife Products Is Just The Beginning

  • Develop Rapport With Customers And Help Them Get Results
  • Move Your Customers To Auto-Ship Then To Discount Customers
  • Your Goal Is To Build Life Time Customers
slide64

Follow Up

Help Your Customers Get Results. It Starts With…

  • Follow Up
  • Follow Up Some More
  • Then Follow Up Even More
slide65

Follow Up

Leverage Our Tools To Conduct Your Follow Up!

WL/WLC/Retailing Log

  • Allows You To Track Post Product Sale Follow Up For Days 1, 3, 7, 14, 30
  • Lets You Track 12 Week Weight Loss Challenge
slide66

Follow Up

Leverage Our Tools To Conduct Your Follow Up!

Wellness Profile Documents:

  • Ironman Follow Up Form (Tanita Body Composition Readings)
slide67

Follow Up

Leverage Our Tools To Conduct Your Follow Up!

Wellness Profile Documents:

  • Weight And Measurement Chart For Success Form
slide68

Leverage Our Tools To Conduct Your Follow Up!

Want To Track And Manage Customers Online?

  • http://www.fssebc.com
  • Just Request An Invite From Your Up-line. Full version is monthly fee-based. Highly recommended.