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Customer’s Choice

Customer’s Choice. Presented by: Keystone Computer Concepts. Please turn your cell phone to stun!. Before We Get Started. Before We Get Started. Restrooms are down the hall on the right!. We’ll take a 5 minute break around 11:00 a.m. Before We Get Started. Before We Get Started.

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Customer’s Choice

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  1. Customer’s Choice Presented by: Keystone Computer Concepts

  2. Please turn your cell phone to stun! Before We Get Started

  3. Before We Get Started • Restrooms are down the hall on the right!

  4. We’ll take a 5 minute break around 11:00 a.m. Before We Get Started

  5. Before We Get Started • Please hold individual questions about your own computer until the end.

  6. Customer’s Choice Presented by: Keystone Computer Concepts

  7. Going on vacation this summer? What mode of transportation will you take?

  8. Customer’s Choice Presented by: Keystone Computer Concepts

  9. Question #1 I would like to know how to safeguard the information on my thumb drive.

  10. Answer #1 1) Purchase a USB drive with encryption built-in

  11. SanDisk

  12. Answer #1 2) Purchase a separate software program to encrypt a USB drive.

  13. Keynesis

  14. Demo

  15. Question #2 Can I send an encrypted email to someone and how do they unencrypt it?

  16. Answer #2 There are a number of ways to send encrypted emails:

  17. Answer #2 1) You can use a service like Hush Mail. There are free and paid accounts. DEMO

  18. Answer #2 2) If you use Outlook, you can purchase a certificate. DEMO

  19. Question #3 3) What is Voice over IP?

  20. Answer #3 3) VoIP simply means voice communication using the Internet Protocol.

  21. Question #4 4) Should I change my router’s password and how often?

  22. Answer #4 4) The Microsoft Answer.

  23. Handout

  24. Cable Modem

  25. DSL Modem

  26. Router

  27. Modem/Router Combo

  28. Question #5 5) How often should I change passwords? (Banking, etc.)

  29. Answer #5 5) Every 90 days. However, the passwords need to be secure.

  30. Question #6 6) What are tabs?

  31. Answer #6 6) Download the PowerPoint from our webinar.

  32. Question #7 7) What “tricks” should we watch for in email?

  33. Answer #7 7) a) Scare tactics b) Requests for PIN c) Vague greetings d) Update attachments

  34. Question #8 8) How do I build my own website?

  35. Answer #8 8) Use a free web building site.

  36. Question #9 9) What things should I do to keep my computer running smoothly?

  37. Answer #9 9) a) Don’t turn it off more than once a day Keep it clean and cool Come into RTS for updates, etc.

  38. Question #10 10) How do I get a picture to come up when there is only a red X?

  39. Answer #10 10) In most cases, you can’t.

  40. Saturday, June 25, 2011 10:00 a.m. OneNote Intro Webinar Mon., Aug. 1st-Sat., Aug. 6th KCC willbeclosed for vacation! In September, wewill have ourregularseminar and a Word seminar. Upcoming Events

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