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FASHION ?. $ $. Fast Fashion. Chic and stylish —with a reasonable price. Issues Facing CeeCee. --- by 5Wings. AGENDA. Background. Issue Prioritization. Analysis & Recommendation. Conclusion. Part Ⅰ Background. Market overview—Fast Fashion. Fast Supply chain.
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Fast Fashion Chic and stylish —with a reasonable price
Issues Facing CeeCee --- by5Wings
AGENDA Background Issue Prioritization Analysis & Recommendation Conclusion
Market overview—Fast Fashion Fast Supply chain Efficient IT system Mimic the newest design Short product life cycle Background
Market Value ($billion) • Market overview—Fast Fashion Fast Fashion 1996 1990 2002 2008 SPA Model Successful strategy Continuous growth Background
CeeCee overview Leading edge of current trend and style of its own Reliant on a good outsourced distributor AIM Focusing on up to the minute fashion styles for women at affordable prices. Performance Reliant on its sophisticated IT system Limited numbers of each design in order to create an air of exclusivity Background
CeeCee overview Some operation issues Great Growth Potential International expansion Background
Issues prioritization 1. Distributor’s strike 2. IT failure 3. Expansion into jewellery range 4. Celebrity marketing 5. Ethical issues
Issue 1 Distributor’s Strike
Supply chain Production Distribution & Storage 10 to 15 days Design Marketing & Sales Distributor’s strike Distributor’s strike
Current status Distribution Center EIT Lost profit €189,228,553.7 Lost customer loyalty Shops Distributor’s strike
How to minimize the losses? • Continue enjoying high efficiency • Maintain long term cooperation Maintain current distributor • Risk of similar collapse • Difficult to recover immediately • Quick recovery • Diversified risk • Difficulty to cooperate • High cost Employ other distributors • Easy to control • High utilization • Large expenses • Time-consuming Set up own distribution team Distributor’s strike
How to improve distribution? Resolve current collapse • Help current distributor recover • Outsource to other distributors Optimize logistics structure • Diversify distribution channels • Cooperate with more distributors • Set up its own distribution team Distributor’s strike
Issue 2 IT Failure
Current status Significant Discrepancy Receipt problem Website sales Cash received How to collect ? IT failure
Which way to collect payments? Finance department 45% 6,000,000 None Outside agency 14 per customer 5% success fee 60% 2,720,000 6,000,000 2,700,000 CeeCee’s overstretched staffs €20,000 difference IT failure
What causes this IT failure? Programing error Inefficient internal control • Greater • losses 3 months before detection IT failure
How to improve internal control? Stricter error detection Timely internal control More frequent internal audit IT failure
Current outsourcing policy High Risk IT system CeeCee’s IT staff Low Cost Outsourced IT company IT failure
How much work to be outsourced? In-house Outsource Clear segregation of duties Core design work Some update work IT failure
Issue 3 Expansion into Jewellery Range
Low threshold • Current status Recession resistant Synergy Invest or not? Expansion of jewellery range
Whether to expand into jewellery range? NPV: € 239,266 Expansion of jewellery range
Whether to expand into jewellery range? Current products Jewellery Expansion of jewellery range
Whether to expand into jewellery range? Low turnover Erosion effects Reject Lack of experience Unsatisfied profit Expansion of jewellery range
Comparison of key statistics Expansion of jewellery range
Comparison of key statistics Shop Expansion Expansion of jewellery range
Issue 4 Celebrity Marketing
Whether to use the celebrity ? Celebrity marketing
Diversify marketing methods Shop advertising Celebrity Direct media Designer On-line Celebrity marketing
Issue 5 Ethical Issues
Current status MORALE REPUTATION CONFIDENCE Supplier Management Ethic issues
What to do? • Negotiation • Audit • Cooperation with labor union • Negotiation • Audit • Cooperation with local labor union Supplier Supplier Management Ethic issues
What to do? • Laundry test • Chemical test • R&D — healthy fabrics • Negotiation • Audit • Cooperation with local labor union Product Supplier Environment Employee • Energy saving • Environment friendly material • recycle • Recruitment • Training • Sound working condition Ethic issues
Conclusion • Long term • Improve outsourcing policies • distribution • IT system • Expand • Shop range • Diversify • marketing methods • Enhance CSR • Short term • Minimize losses • distributor strike • IT failure • Reject proposals • jewellery expansion • celebrity marketing
Conclusion Fast Delivery High End Fair Price Fashion is Affordable
THANK YOU! By 5 Wings Justin Li Nancy Yuan Maggie Xu Elena Zhong Angela He