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IEMAS FINANCIAL SERVICES CO-OP LTD

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IEMAS FINANCIAL SERVICES CO-OP LTD

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    2. IEMAS FINANCIAL SERVICES (CO-OP) LTD The leading Trade Co-operative in South Africa More than 70 years in existence Governed by the Trade Co-operatives Act 14 of 2005 Over 150 000 active members More than 550 participating employers Debtors book R3.5 billion (year-end 31 August 2011) R95.9 million bonus allocated to members in 2011

    3. BUSINESS MODEL

    4. NATIONAL FOOTPRINT

    5. PARTICIPATING EMPLOYERS Mining: Kumba Iron Ore Exxaro BECSA Foskor Shanduka Coal Gold One limited Lonmin Samancor ArcelorMittal Anglo Coal/Anglo Gold Ashanti Media: Avusa Ltd Media 24 Healthcare: Medi Clinic Higher Education: University of Pretoria University of Johannesburg Tshwane University of Technology Other: Sasol Limited Columbus Steel GijimaAST Sanlam Group Municipalities: Mbombela local municipality Govan Mbeki local municipality Musina local municipality Nkomazi Local Municipality

    6. 550 PARTICIPATING EMPLOYERS

    7. THE IEMAS VALUE PROPOSITION Focus on core business activities Outsource financial services to Iemas A controlled environment Pre-determined service times Employer input into products offered Registered credit provider Employees protected against exploitation Financial skills training provided free of charge Responsible but fair credit screening Strict adherence to applicable laws and corporate governance Credit life insurance with very competitive premiums available Reduced administration One consolidated deduction. Information exchanged electronically No financial risk carried by the employer

    8. THE IEMAS PORTFOLIO

    9. VEHICLE FINANCING Annual bonus on interest further reduces effective interest rates (2011 = 13% on interest) New and pre-owned vehicles Financing without deposit available (depending on personal profile) Residual value transactions Private transactions Additional payments credited against capital Refinancing available Boats, caravans, motorcycles, etc.

    10. IEMAS LOANS Personal loans Secured/Unsecured personal loans Up to R25 000 depending on individual profile and income Maximum payback term up to 60 months Interest rate from prime and Iemas bonus on interest further reduces effective interest rate Bonus 2011 = 12% on interest Emergency loans Used for emergencies such as death, illness, medical condition and damage to home etc. Proof of the occurred incident will be needed No security or deposit needed Bonus 2011 = 12% on interest Maximum payback term 12 months Maximum loan amount R6,000

    11. IEMAS LOANS CONTINUED Mini loan Used for emergencies and small expenses such as school fees etc. No security or deposit needed Competitive interest rate Bonus 2011 = 12% on interest Maximum payback term of 12 months Maximum loan amount R5 000 Maxi loan Used to consolidate debt, larger expenses etc. Up to R30 000 Maximum payback term up to 36 months Free family benefits (funeral management services, HIV/AIDS counselling, prepaid airtime discount) Bonus 2011 = 12% on interest

    12. PENSION-BACKED LOAN Agreement with pension / provident fund necessary (currently 40+ agreements) Owner-builder applications accommodated as well as building in rural areas and home improvements Annual bonus on interest (2011 = 7.5%) further reduces interest rate Maximum payback term up to 20 years (depending on fund rules) Max loan amount normally 60% of available fund after taxation (depending on fund rules) Members receive value adding Iemas Assist products (locksmith, plumbers, etc.) Fund is protected

    13. IEMAS PURCHASE CARD

    14. SHORT-TERM INSURANCE Bonus regardless of claims (2011 = 6% on total premiums) All risk, house content, vehicles and business cover Competitive premiums Contact centre available for administration and claims Expert advice Multiple quoting system

    15. FINANCIAL ADVISORY SERVICES Iemas Funeral Care Plan For Iemas members including parents, extended family and domestic worker Iemas Group Umbrella Cover for the Employer Group cover to suit individual employer requirements Iemas Private Portfolios Individual solutions for wealth creation and preservation Additional Financial Services Individual funeral, risk and savings policies Retirement, risk, estate planning and counselling

    16. FINANCIAL SKILLS TRAINING

    17. IEMAS BONUS

    18. Net Promoter Score Comparisons (Members)

    19. Net Promoter Score: Overall 19

    20. STEPS TO A WIN-WIN SITUATION Presentation Communication with stakeholders Sign employer agreement Implementation meeting (file layout, service times, training schedule) Implementation

    21. THANK YOU

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