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Social Responsibility Strategy for Libraries. CLLA – 5: Group Presentation – 18 Nov 2011 By: Manare Tshenye , Mmakgoshi Reeteng , Samantha Bennett, Sam Cooper & Tertia Coetsee. Introduction. Problem Statement

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Social responsibility strategy for libraries

Social Responsibility Strategy for Libraries

CLLA – 5: Group Presentation – 18 Nov 2011

By: ManareTshenye, MmakgoshiReeteng, Samantha Bennett,

Sam Cooper & TertiaCoetsee


  • Problem Statement

    Formulate a strategy for the library, librarians and library associations, to consider the interests of their customers, employees, shareholders, communities, to ultimately play an important role within civil society

  • Definitions

    Strategy is the overall scope and direction of an organisation and the way in which its various business operations work together to achieve particular goals. 

    Social Responsibility is the continuing commitment by organisations to behave ethically and contribute to economic development while improving the quality of life of the workforce and their families as well as of the local community and society at large

    Collaboration is, according to Merriam-Webster, (online 2011) to work jointly with others or together especially in an intellectual endeavour. It is a recursive process where two or more people or organisations work together in an intersection of common goals, by sharing knowledge, learning and building consensus.

Vision and mission
Vision and mission

  • Vision

    Educate and empower our communities through free access to libraries and information resources for upliftmentand educated, healthy and responsible citizenship

  • Mission

    To establish and maintain library facilities within communities, schools and academic libraries to be able to:

    • Offer free library services to all;

    • Offer free access to web-based technologies;

    • To provide support for study projects;

    • Provide community related information.


  • Social issues: poverty eradication, combating HIV/AIDS and gender issues

  • Education: primary education and lifelong literacy

  • Health issues: reduction of child mortality and improvement of maternal health

  • Development and Communication: Global partnerships and access to web-based technologies


- Empower the poor to eradicate poverty through workshops and partnerships with external stakeholders, exhibitions and awareness campaigns- Combat HIV/AIDS (provide information about prevention, treatment, healthy lifestyles, etc.)- Gender issues discussion groups, forums and awareness campaigns Primary education – study groups and voluntary facilitation- Reduction of child mortality – awareness campaigns and facilitates responsible parenthood courses- Improvement of maternal health through awareness campaigns on medication and behaviour - Environmental sustainability (vulnerability of African societies to global warming due to poverty levels).- Global partnerships for development (sharing the benefits of ICTs globally).- Sharing information and information sharing skills through workshops.- Lifelong literacy (an essential skill to unlock information and opportunities through training and workshops- Access to the internet free of charge.


Arko-cobbah, A Civil society and good governance: challenges for public libraries in South Africa. Campus Librarian, Vista Campus, University of the Free State (UFS)/Universiteit van die Vrystaat, South Africa, 23 September 2005, pp. 349 - 362Aslib (1998), ‘‘The Leuven Communique’’, Vol. 11 No. 9, November, pp. 1–2, available (accessed 31 March 2006).Collaboration. 2011. Merriam-Webster (accessed 14 November 2011)Kagan, Al. " IFLA and Social Responsibility: A Core Value of Librarianship." Kagan, AI. “Library associations and social responsibilities: the cases of ALA and IFLA”. Innovation, No.31, December 2005 pdfGenevieve Hart. New vision, new goals, new markets? Reflections on a South African case study of community library services. SA journal of Libraries and Information Science, 2010, 76, no. 2, pp. 81-90Greenhalgh, L., Worpole, K. and Landry, C. (1995), Libraries in a World of Cultural Change, UCL Press, London.Strategy, 2011. (Accessed 15 November 2011) (Accessed 12 November 2011)Social Responsibility, 2011. (Accessed 16 November 2011)Renee I. Rude: Academic librarians and Social Responsibility, Catholic Library World, December 2001. Vol. 72 (2) pp. 94-98. (Accessed 13 November 2011) Schoombee, Rene. Interventions community libraries can embark on to promote HIV/AIDS awareness. IFLA 2008, QUEBEC