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Users’ Perspectives of Next Generation Library Catalogs. Kevin Ho Catherine Kwok. June 25, 2008 HKUST Library . Outline. Part I Perceptions of Library & OPAC How Bad Is OPAC? What is a Next Generation Catalog? Demo on a commercial NGC Part II Demo on HKUST Scriblio

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slide1

Users’ Perspectives of

Next Generation Library Catalogs

Kevin Ho

Catherine Kwok

June 25, 2008HKUST Library

slide2

Outline

  • Part I
  • Perceptions of Library & OPAC
  • How Bad Is OPAC?
  • What is a Next Generation Catalog?
  • Demo on a commercial NGC
  • Part II
  • Demo on HKUST Scriblio
  • What Do We Think?
  • Other Desirable Features
  • Q & A

HKUST Library – Scriblio Workshop 2008

slide3

For many years ……

  • The Library Catalog:
  • Is the primary means of locating library’s collections.
  • Display the holdings of the library.
  • Over the last decades, the catalog’s functions have
  • evolved a lot. Now, catalogs also act as an access
  • mechanism to resources beyond the library.

HKUST Library – Scriblio Workshop 2008

slide4

Perceptions of Library & OPAC

  • In 2005, OCLC conducted a study and found:
  • 89% of college students uses search engine. Only 1 % use library website to begin information search.
  • Use the library less and more time spent on Internet.
  • Search engines fit users’ lifestyle better than physical or
  • online libraries.
  • 90% of study respondents are with search engines.
  • Search satisfaction has a strong correlation with the
  • quality & quantity of information returned in search
  • process.

HKUST Library – Scriblio Workshop 2008

slide6

The OPAC Sucks

Recorded by: the anAACRonisms

the OPAC sucks, that's all i gotta say

i'm getting bad results.

don't act like it's my fault

the OPAC sucks, a sad calamitylike it's stuck in 8 million b.c.

the OPAC sucks so bad that it's a crime

what does it want from me?i'm stumbling blindly

the OPAC sucks, people are confusedit runs amok, committing its abuse

the OPAC sucks, that's all i gotta say ... (Lyrics and music: Brian Smith)

(http://www.youtube.com/watch?v=tJD-safYEb0)

you’re outta luck if you can’t spell “Hemingway”

the title that I seek is buried very deep

the law is broken “save the reader’s time”

years and years and years ago, computers replaced cards

how come find what I want is still so goddamn hard?

slide7

So What’re the Problems?

  • Made for librarians, not patrons.
  • Best for “known-item” searching , not topic searching.
  • No relevance ranking.
  • Most catalog search results are simply ranked last-in/first-out.
  • No cutting edge features (e.g. Blog, Wikis & RSS feeds)
  • Too much text and Boolean-based
  • More…

HKUST Library – Scriblio Workshop 2008

slide9

Characteristics of NGCs

  • A Next Generation Catalog (NGC) should:
  • Provide simple search interface
  • Relevance ranking
  • Drill down through a large result list
  • Include Web 2.0 functionalities
  • Eye-catching & Feature-rich environment

HKUST Library – Scriblio Workshop 2008

slide10

Examples of Next Generation Catalogs

  • Aquabrowser – University of Chicago
  • Encore – Michigan State, Kentucky University
  • Endeca – NCSU, McMaster University, Phoenix Public Library
  • Evergreen – University of Prince Edward Island. [open source]
  • ExLibris Primo – Université du Québec
  • Koha – Northeast Kansas Library [open source]
  • OCLC Worldcat Local – University of Washington
  • Polaris Library System – Dallas Public Library
  • Scriblio – HKUST, Plymouth State University [open source]

HKUST Library – Scriblio Workshop 2008

slide11

Demo on

Phoenix Public Library Catalog

slide12

Web 2.0 Library OCLC Next Generation Catalog

E-books Hong Kong University of Science & Technology Workshop

Innovative Electronic Resources Encore Search WebBridge Collections

System

Collection Highlights HKALL My Library Catalog Account ISBN

Author Description & Reviews e-Journals OCLC Worldcat Ranking

Scriblio

CJK

HKUST E-Theses

Course Reserve Alumni

Special Collections

RSS Feeds

Feedback

Cataloguing

Ask a Librarian Information Resources Microfilm Wi-Fi

Acquisition

Tag Clouds

Google Bibliographic Records Marc

Blogging

Experimental Static vs Dynamic

Access Services

Keyword

Faceted Browsing

Subject Headings

Institutional Repository

DSS

Boolean & Truncation

Access Points

Guides to Resources Collections

e-Resources Periodicals

Reference

Call Number Beta Unicode

Users’ Perspective

HKUST Library

June 2008

Customization

slide13

Demo on HKUST Scriblio

http://catalog.ust.hk

slide14

Main Scriblio Features

  • Search
  • Google-like search box
  • Support Unicode
  • Search all record contents
  • Results
  • Clustering of results into facets
  • Relevance ranking
  • 25 records per page, customizable
  • Maximum retrieval of 1,000 records

HKUST Library – Scriblio Workshop 2008

slide15

Main Scriblio Features

  • A Record is made up of both static + dynamic content:
    • Static (pre-loaded) Bib info, Amazon book cover & descriptions, tags,
    • related items
    • Dynamic (real-time)
    • Holdings, library links, Google Books+Preview

HKUST Library – Scriblio Workshop 2008

slide16

Static vs Dynamic Content

HKUST Library – Scriblio Workshop 2008

slide17

Web 2.0 Features

  • Users comments & RSS feeds
  • Tag clouds: mouse over for no. of hits
  • Search suggestion
  • Did you mean? vs No entries found
  • More like this  Related items
  • Forward search: WB, HKALL, Worldcat, Google Scholar
  • Link to Amazon summary, book covers & Google Books

HKUST Library – Scriblio Workshop 2008

slide19

This is So Cool

  • Simple, intuitive
  • Google-like search box
  • No more Boolean, no more search forms
  • Visually more attractive, large-font tag clouds
  • Discover by serendipity, just click here & there
  • Some Web 2.0 integration
  • Permalinks of comments, full records

HKUST Library – Scriblio Workshop 2008

slide21

Search

  • Optional advanced search: author, title, call
  • number for finding known items
  • Search suggestions sometimes fail
  • Federated search with subscription resources
  • Narrow search vs Expand search

HKUST Library – Scriblio Workshop 2008

slide22

Known Item Search

Comes up 24th

HKUST Library – Scriblio Workshop 2008

slide23

McMasterUniversity

Michigan State

University

HKUST Library – Scriblio Workshop 2008

slide24

… Display

  • Allows some degree of customization, show/hide
  • Options for sorting results: relevance, title, date,
  • circulation frequency
  • More visual cues
  • Fat vs slim brief records
  • Better navigation aids: next, previous, back

HKUST Library – Scriblio Workshop 2008

slide25

Phoenix Public Library

HKUST Library – Scriblio Workshop 2008

slide26

Fat vs Slim

HKUST Library – Scriblio Workshop 2008

slide27

… Facets & Search Bar

  • Add language as browsable facets
  • Link to Reserve mode
  • Add Scriblio link on browser’s instant search bar

HKUST Library – Scriblio Workshop 2008

slide28

… More Enriched Content

  • Link to review sites for feature films

HKUST Library – Scriblio Workshop 2008

slide29

… More Personalized Functions

  • Record searches, folders, user tagging, sharing
  • [ Mystuff in Ask.com, Worldcat, LibraryThing ]
  • One login to perform all personalized functions
  • RSS feeders and social bookmarking

HKUST Library – Scriblio Workshop 2008

slide33

Visit Our DEL.CIO.US Bookmarks

http://del.icio.us/ust_ngc

Blogs, articles, presentations

HKUST Library – Scriblio Workshop 2008