what to teach your customer about garden chemicals 69th osu nursery short course january 27 1998
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“What to Teach Your Customer About Garden Chemicals” 69th OSU Nursery Short Course January 27, 1998 Jim Chatfield and Joe Boggs Ohio State University Extension 1. The Name Game 2. The Numbers Game 3. Nothing Controls Everything 4. Some Problems Have No Controls

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what to teach your customer about garden chemicals 69th osu nursery short course january 27 1998
“What to Teach Your Customer About Garden Chemicals”69th OSU Nursery Short CourseJanuary 27, 1998

Jim Chatfield and Joe Boggs

Ohio State University Extension

ten keys to understanding garden chemicals
1. The Name Game

2. The Numbers Game

3. Nothing Controls Everything

4. Some Problems Have No Controls

5. The Label is the Law

6. Labels are History

7. Do Not Apply Products in a Vacuum

8. Timing is Everything

9. The Label is Only the Beginning

10. Sell Success--Not just Products

Ten Keys to Understanding Garden Chemicals.
which of the following products contain 2 4 d herbicide
Which of the following products contain 2.4-D herbicide?

A. Rigo Spot Weed Killer

B. Pace Weed & Feed

C. Bonide Brushkill

D. Solaris Weed-B-Gon Ready Spray

E. Dexol Spot Weeder

F. PBI Gordon Brush-No-More

G. Dragon Lawn Weed Killer

H. UHS Dandelion & Broadleaf Weed Control

the numbers game
The Numbers Game

You have a “Weed & Feed” product that contains a “three-way” herbicide (e.g. Trimec) and the bag has three numbers: 10-6-4, printed on the front of the bag. What do these numbers mean?

A. The % concentration of each of the three herbicides.

B. The expiration date of the herbicides in the product.

C. The EPA “Product Code”, used for cross-referencing purposes.

D. the % (by weight) of nitrogen, phosphorus, and potassium fertilizers in the product.

the numbers game5
The Numbers Game

If a customer has:

A. A 50-foot by 20-foot lawn.

B. A fertilizer recommendation of 1 pound N per 1000 square feet.

C. You sell a 20-5-10 fertilizer.

D. How much of this fertilizer should be applied to the lawn?

nothing controls everything
Nothing Controls Everything

Which one of these insecticides effectively controls all of the bugs commonly found in Ohio home landscapes:

A. Carbaryl (e.g. Sevin)

B. Malathion

C. Chlorpyrifos (e.g. Dursban)

D. None of the above.

nothing controls everything7
Nothing Controls Everything

“A picture of a dead bug on the

label does not mean that the

product killed it.”

Dave Shetlar, OSU-Entomology

Co-Author of Bulletin 504

Author of P.E.S.T. Newsletter

The “BugDoc”

some problems have no controls

Some Problems Have No Controls.

What do you sell your customers to control root rot of trees?

some problems have no controls9

Some Problems Have No Controls.

What pesticides do you sell for viral diseases?

some problems have no controls10

Some Problems Have No Controls.

What insecticides do you sell for shothole beetles on pine trees?

some problems have iffy controls

Some Problems Have Iffy Controls.

What sure-fire products do you sell for repelling rabbits and other rodents?

nothing controls everything12

Nothing Controls Everything

True or False

Sevin is a good miticide.

slide13
T. or F. In Ohio, the name of the pest must appear on the pesticide label before the pesticide can be legally recommended and applied to control the pest.For example, the only insecticides that can be recommended and applied to control Japanese beetle adults are those insecticides with the words, “Will control Japanese beetle adults” printed on the label.
the label is history
The Label is History.

If a customer has a question about a plant being sensitive to a particular pesticide, the best source of information for you to consult is:

A. Your OSU Extension Office.

B. The Ohio Department of Agriculture.

C. The pesticide label.

D. The Ohio Environmental Protection Agency.

the label is history15
The Label is History.

“Do not apply to American Elm, Flowering Crabapple, Sugar Maple, Red Maple, Cottonwood, Redbud and Weigela as foliage injury may occur.”

- Ortho’s Orthene Systemic Insect Control

do not apply products in a vacuum
Do Not Apply Products in a Vacuum.

“Do not seed or sod for four months following application. The crabgrass barrier prevents grass seed from sprouting.

- Scott’s Crabgrass Preventer Plus Lawn Fertilizer

timing is everything
Timing is Everything.

When do fungal infections occur with these diseases?

A. Black spot of roses.

B. Cedar quince rust on hawthorn.

C. Apple scab on crabapple.

D. Diplodia (Sphaeropsis) tip blight of pine.

the label is only the beginning
The Label is Only the Beginning.
  • Make sure diagnosis was correct.
  • Share knowledge with peers in company training.
  • Consult books and bulletins for their recommendations.
  • Subscribe to the Buckeye

Yard & Garden Line.

sell success not just products
Sell Success--Not Just Products.

Happy customers are repeat customers. Our greatest chance for long-term success is for our customers to be successful gardeners.”

- Lisa Graf

Graf Growers Inc.

sell success not just products20
Sell Success--Not Just Products.

True or False

“Pruning Sealer”, “Pruning Paint”,

or “Wound Sealer” should be applied to a pruning wound immediately after making a pruning cut in order to prevent moisture, air, insects and plant disease causing pathogens from entering the fresh wound and interfering with the plant healing process.

sell success not just products21
Sell Success--Not Just Products.

Which is best?

  • Fungicides to control apple scab on crabapple.
  • Scab resistant crabapples.
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