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Labor and Industries Mobility Implementation. Windows Desktop. Internet. Technology Shifts. Mainframe. 1975. 1980. 1985. 1990. 1995. 2000. 2005. Mobile Technology Shift. March 12, 2010. March 7, 2012. Declining PC Sales.

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Labor and industries mobility implementation

Labor and Industries

Mobility Implementation


Technology shifts

Windows Desktop

Internet

Technology Shifts

Mainframe

1975

1980

1985

1990

1995

2000

2005


Labor and industries mobility implementation

Mobile Technology Shift

March 12, 2010

March 7, 2012


Labor and industries mobility implementation

Declining PC Sales

In the wake of Apple’s iPad, Hewlett Packard announced a record quarterly loss of $8.9 Billion (2nd Quarter 2012)

AP, August 23rd 2012


Labor and industries mobility implementation

PC Sales Continue Decline

Global PC Shipments Fall by 13.9%

(1st Quarter 2013)

Wall Street Journal, April 10, 2013


Labor and industries mobility implementation

L&I Mobile Initiative

L&I has more than 200 auditors and inspectors that spend several days at a time on the road visiting several field sites sometimes in remote locations.

These employees need better tools


Labor and industries mobility implementation

18th Century Technology

Inspectors still use paper & pencil to capture data.


Labor and industries mobility implementation

Lack of Information

Compliance opportunities are missed because inspectors lack access to information about activities and contractors at sites.


Labor and industries mobility implementation

Trip Routing

Planning trip routes and site visits is inefficient. Inspectors spend more time than necessary on the road.


Labor and industries mobility implementation

BYOD

Knowledge Workers

Public

User Context

Field Staff


Labor and industries mobility implementation

LNI.WA.GOV

Public Mobile Support

Adaptive layout and design applied to L&I Web-based content and applications


Labor and industries mobility implementation

Knowledge Workers

BYOD

Field Staff

Scoping


Labor and industries mobility implementation

DEVICE

MANAGEMENT

BUSINESS DATA

DATA CHANNELS

COTS APPS

Mobility Model


Labor and industries mobility implementation

Development

Management

Integration

Security

User Experience

CERTIFY

Proof Points


Labor and industries mobility implementation

DEVICE

MANAGEMENT

BUSINESS DATA

DATA CHANNELS

COTS APPS

Development

Management

Integration

Security

User Experience

Test Plan

Mobility Model

Proof Points


Labor and industries mobility implementation

DEVICE

MANAGEMENT

BUSINESS DATA

DATA CHANNELS

COTS APPS

iPhone/iPad

McAfee EMM

MADP RFP

App Control

Adopted by ITPG

L&I’s Proposed Solution


Labor and industries mobility implementation

iPhone/iPad

L&I’s Implementation

  • All Blackberry Phones replaced with iPhones.

  • Centralized purchasing and deployment.

  • Application Provisioning – Work In Progress

    • Single Apple ID for devices

    • Separate Apple ID’s for provisioning staff

  • Disabled Apple Store, Facetime and iMessage


Labor and industries mobility implementation

Environment

L&I’s Implementation

  • Proxy gateway server at CTS

  • Juniper VPN

  • Verizon Virtual Private Network - Conceptual

  • Web Server for hosting:

    • Mobile Device Management (MDM)

    • Mobile Application Development Server

    • Mobile App Distribution Point


Labor and industries mobility implementation

MDM – McAfee EMM

L&I’s Implementation

  • MDM Benefits

    • Extend EAS Security Policies

    • Centralize management

    • Apple Volume Purchasing Integration

    • In-House App Store

    • Reporting

    • Extended Device Control

    • Multiple User Logon


Labor and industries mobility implementation

MDM – McAfee EMM

L&I’s Implementation

  • McAfee EMM Benefits

    • Integrates with ePolicy Orchestrator

    • Low Cost

    • Rapid Deployment

    • Small Footprint

  • McAfee EMM Challenge

    • Disabling Apple App Store prevents VPP app deployment


Labor and industries mobility implementation

Mobile App Dev Platform - Verivo

L&I’s Implementation

  • Benefits

    • Rapid development (declarative)

    • Cross-platform

    • Small footprint

  • Observations

    • Vendor behaves like a development contractor

    • Cross-platform limitations


Labor and industries mobility implementation

App Control

DATA CHANNELS

L&I’s Implementation

  • Disabled Apple App Store

  • SharePoint as one of two data input channel

  • SharePoint client controls data on iOS

  • MDM provides device security boundary


Labor and industries mobility implementation

App Control

DATA CHANNELS

L&I’s Implementation


Labor and industries mobility implementation

App Control

COTS APPS

L&I’s Implementation

  • Different user profiles

  • Apple Volume Purchasing Program

  • Apps targeted to user profiles


Labor and industries mobility implementation

App Control

Common Apps

L&I’s Implementation

  • Infragistics SharePlus – SharePoint Client

  • Microsoft Lync – Unified communication

  • Google

  • Google QuickOffice - Conceptual

  • Microsoft Office Web Apps - Conceptual

  • Junos Pulse – Juniper VPN


Labor and industries mobility implementation

App Control

Profile Apps

L&I’s Implementation

  • Dozens of applications from various sources requested including:

    • FEMA

    • OSHA

    • Health & Medical

    • And more…


Labor and industries mobility implementation

Lessons Learned

L&I’s Implementation

  • McAfee EMM

    • App management not robust

    • Good value for McAfee customers

  • Verivo

    • Product still meeting expectations

    • Relationship with AT&T complicates implementation

  • SharePlus

    • holds promise for data control via SharePoint


Labor and industries mobility implementation

Lessons Learned

L&I’s Implementation

  • Verizon’s Virtual Private Network

    • Holds promise for connectivity

  • Single Apple ID on all iOS devices

    • Broadcast iMessage and Facetime to all devices

    • Plan to mitigate with Microsoft Lync

  • Broad pool of ready-made apps of value to the agency from the Apple App Store