INTRODUCTION TO INROADS

1. INTRODUCTION TO INROADS INROADS, Inc. CANDIDATE PREP SESSION

2. Getting to know your settings You can change your viewing screen by selecting the screen icon. Screen Location: Upper right-hand corner of your screen. Select the blue hand to indicate that you have a question or comment you want to share with the group. Screen Location: Upper left-hand corner of your screen.

3. SESSION GOALS • Better acquaint you with INROADS • Help you understand the goals of the organization • Help you understand the INROADS Candidate Prep Process

4. Inspired by the Dream… 1963 - Frank C. Carr, corporate executive and community leader, is inspired by Dr. Martin Luther King Jr.'s "I Have a Dream" speech. 1970 – Frank C. Carr launches INROADS in his hometown of Chicago with just 25 college students and 17 sponsoring companies.

5. …committed to Success! INROADS TODAY! More than 40 domestic locations Almost 2,000 Interns More than 200 corporate clients More than 23,000 alumni The legacy of Frank C. Carr and the mission of INROADS continues…

6. The Mission of INROADS To develop and place talented minority youth in business and industry and prepare them for corporate and community leadership.

7. AN INROADS EXPERIENCE: An INROADS INTERNSHIP combines work experience at a corporation with year-round academic coaching from INROADS staff, and training sessions to build effective work related skills.

8. Professional Internship Year-round Coaching for Academic Excellence & Personal Growth Leadership Development Workshops Community Service THE INROADS INTERNSHIP Conversion/ Placement Process Candidate Prep Sessions & Selection for Internship Recruitment Process

9. Business Sophistication Self Management Management Skills INROADS National Training Competencies Community Leadership Communication Valuing Diversity Academic/ Technical Skills LEADERSHIP DEVELOPMENT

10. LEADERSHIP DEVELOPMENT • 1-2 Day INROADS Learning Summit • Online courses related to internship, academic major or industry • National Day of Service • Industry Overviews • Sample Topics: • Business Ethics • Diversity in the Workplace • Presentation Skills • Harvard Business Cases • Business Simulations • Book Discussions

11. INROADS Interns agree to… • Maintain the minimum INROADS GPA requirement of 2.8 or better • Attend ALL INROADS Local Training Sessions. Complete all online courses and webinars. • Meet or exceed all job performance evaluations & expectations. • Complete monthly coaching/advising sessions with your INROADS Staff advisor. • Participate in community service events, including the National Day of Service. • Pay Small Activity Fee for Intern-Related Activities and Events • Maintain corporate image • Submit required documents (ex: Fall/Spring Transcripts & Updated Resume)

12. The #1 Key to success is YOU! Your attitude to succeed will increase your altitude to achieve.

13. Next Steps! Candidate Prep Session To enhance candidate interview readiness • To help participants articulate their skills and talents • To enhance the ability to “sell” a prospective employer on you

14. Impression Management INROADS, Inc. CANDIDATE PREP SESSION

15. Impression Management • Objectives: • To learn how to project a professional image. • To become familiar with appropriate business attire for an interview. • To recognize how non-verbal communication affects your professional image.

16. The Great Impression • Perception IS reality. • You can influence a person’s impression of you. • Your resume begins to create a positive impression of you. • Your appearance and body language has to match the perception of the interviewer.

17. Appearance includes items within your control what you wear how you are groomed should suggest care and awareness Body Language will tell the message of your inner character and emotions should convey confidence and enthusiasm The Great Impression

18. Communication is Both Verbal and Non-Verbal • What you say is only seven percent of your communication -- word choice. • How you say the words accounts for 38% of your communication -- vocal tone, inflection, rate, volume, and pitch. • Non-verbals account for 55% of your communication -- posture, gestures, facial expressions, and body movements.

19. Confidence and Enthusiasm • Your impression and non-verbal image have to impart confidence and enthusiasm. • Your physical actions will express your mental attitudes and emotions. • Eliminate distractions. • Act like you belong there. • You have to “own the room.”

20. The “Magic Pills” • Eye contact • Smiling • Handshake and Greeting • Posture

21. Eye Contact • Eye contact accounts for the majority of non-verbal facial expressions you send. • Eye contact builds rapport. • Good eye contact involves looking at the speaker, moderate eye movements and blinking, relaxed facial expressions, and maintaining contact about 60-70% of the time.

22. Smiling • The smile communicates positive qualities about you. • Connect your smile to appropriate movements and gestures. • It is a natural emotional response to something pleasurable. • Intersperse a reassuring smile with your message.

23. Handshake and Greeting • The handshake creates an emotional bond and allows you to enter into someone’s personal space. • It is expected and anticipated. • Have a firm and comfortable grip. • Have a good grasp of the other person’s hand.

24. Handshake and Greeting • To make the handshake more powerful use: • verbal additions • saying the person’s name • connect with a good opening and closing remark • non-verbal additions • maintain good eye contact • maintain upright posture, leaning in slightly toward other person.

25. Posture • Hold your head upright, have your chest out, and shoulders back. • Stand on the balls of your feet and lean slightly forward. • The way you walk is important. • You want to convey confidence and attentiveness.

26. To Sit or Stand • When you enter the room do not immediately sit down. • Walk around the room and greet everyone. • Wait until you are asked to be seated before you sit down. • Let your interviewer show you to an appropriate seat. • Adjust the chair so that you can sit comfortably at the table. Do not lean back. • If you are sitting in an oversized chair or couch, position yourself on the edge. • If standing in a group, position yourself so that you can be heard by the entire group. • Let your body language show that you are approachable and attentive.

27. 12 x 12 x 12 Theory • People judge you first from 12 feet away; • Then they judge you from 12 inches away; • And then they judge you based on the first 12 words out of your mouth.

28. Appearance • You have to dress the part. • People will form their first impressions of you in seven to thirty seconds. • Interviewers make many hiring decisions based on initial impressions. • Your task is to make a favorable impression.

29. For Men hair suits shirts and ties shoes and socks jewelry eyeglasses/contacts accessories matching patterns For Women hair, makeup, and nails suits, dresses, and skirts shoes and hosiery jewelry eyeglasses/contacts accessories Your Appearance Includes

30. Let’s Talk Corporate Dress

31. Let’s Talk Corporate Dress

32. Let’s Talk Shoes

33. For Men short sleeved shirts* light colored suits* undershirts with prints and designs nose rings any visible piercing (lip, tongue, eye, nose) clothing that is visibly soiled, excessively wrinkled, or more suited to social gatherings outside of the workplace (* On occasion, both may be perfectly appropriate.) For Women nose rings (unless it is part of your cultural attire) any visible piercing (eye, lip, tongue) showing your navel (belly button) or cleavage mini-skirts, low-rise jeans or “hip-huggers” clothing that is too tight, too revealing, or visibly soiled clothing more appropriate to social gatherings outside of the workplace What to Avoid

34. The INROADS Experience • You will have many opportunities to interact with a diversity group of people in numerous business and social settings • Each opportunity gives you the chance to make a powerful first and lasting impression

35. INTERVIEW MANAGEMENT INROADS, Inc. CANDIDATE PREP SESSION

36. Interview Management • Objectives: • To understand the significance of interviewing preparation • To understand the components of an interview • To participate in a mock interview and receive feedback • To learn how to give a successful interview

37. A Successful Interview • You have the tools to always have the advantage in an interview. • You should always be able to communicate your strengths whether you are asked or not. • You want to be perceived as adding the most value to the organization.

38. What You Need to Know Before the Interview • Start preparing several days before the actual interview occurs. • Research the company and collect as much pertinent information as possible. 4

39. Research the company. Look at the company website. Look at the parent company’s website. Review business newspapers and magazines. Check the local library and on-line resources for news articles. Review a competitor’s brochure or website. Check with professional organizations. Talk to alumni who may be employees at the company. Before the Interview 5

40. Hoover’s On-line 411 Stocks Marketguide.com Vault Reports Monster.com Yahoo! Industry News Industry Research desk WetFeet.com MSN.com Bizweek.com Access Information On-line 9

41. Locating the Company • Do not assume you know where the company is located. • Check the address. The company may have more than one location. • Use Mapquest or another map website to get directions. • Arrive ten to fifteen minutes early. 10

42. What to Take to the Interview • Carry items in a leather folder or a small briefcase. • Be professional -- no gym bag, backpack, college book bag. • Bring extra copies of your resume, a list of references. • Bring a pen, notebook, and a calendar. • LEAVE YOUR CELL PHONE IN THE CAR! • Have contact numbers if an emergency should arise. 11

43. Your Voice During the Interview • Use standard English • Speak clearly • Do not talk with your hand by your mouth • Do not whine • Do not be too breathy • Be aware of stereotypes (too high pitched) • If you have an accent, do not try to come up with an “interview voice” • Try not to sound arrogant 13

44. Types of Interviews There are many types of interviews. We will focus on the most common types. 1. Behavioral Interviews 2. Group or Panel Interviews 3. Telephone Interviews 15

45. Behavioral Interviews • Obtain information about how you behaved in prior situations. • Look at your future performance. • Avoid vague and abstract answers. • Lead off questions with: • Give me an example of … • Describe a situation when … 16

46. Using the STAR Technique -Used to identify accomplishments and form them into statements and success stories to use during the interview. Situation - Describe the situation. Task - What were you required to do? Action - What action did you take? Results - What were the results of your actions? 18

47. Group/Panel Interview • You might meet with future co-workers-- they are looking for chemistry and competency. • People from different departments--may provide a cross section of opinions about you • It may be people who you will report to -- looking for chemistry, competency, and compatibility. 19

48. Group/Panel Interviews Success is in your ability to build rapport with several people at the same time. • Remember each person’s name. • Shake hands with all participants. • Maintain good eye contact with each person when answering questions. 20

49. Telephone Interviews • Used to speed up the selection process. • May be used as a “Screen out” filter. • Use your “90-Second Commercial.” • Practice your telephone greeting. • Give a pleasant greeting. • Thank the interviewer for calling. • Ask how the interview will proceed. 21

50. Telephone Interview Quick Tips • If the interviewer’s call comes as a surprise, stay calm. Take a moment to remove distractions. • Write down the person’s name and phone number. • Answer all questions honestly. • Rely on your voice to reflect your personality and skill level. 22