Package Services : The USPS Advantage

1. Package Services: The USPS Advantage Take The Guesswork Out Of Shipping!

2. First-Class Mail Periodicals Standard Mail Single-Piece Parcel Post Media Mail Bound Printed Matter What are USPS Shipping Services? You know these … You might not know these Mailing Services Shipping Services • Priority Mail • Express Mail • Parcel Select • Parcel Return Service • Global Express Guaranteed • Express Mail International • Priority Mail International • First Class Mail International

3. What We Want You To Know About USPS • USPS is a great value in price and service • Free tracking • Free Package Pickup • Free packaging supplies • Online shipping solutions • Discounts for postage • No surcharges

4. Key Customer Decision Points • Reliability is always No. 1 • Convenience = ease of doing business • Value added features: • Tracking • Packaging • Electronic shipping solutions • Customer care • Price + features = value

5. Surcharges Are Big Business • Our competitors use surcharges to offset their costs. • Surcharges are added on to the published price to ship and are never discounted. • Some Surcharges like Fuel fluctuate and make it difficult to predict and maintain a balanced shipping budget. • Are you willing to wager your company’s shipping costs on something that changes monthly?

6. USPS Surcharge Summary No Surcharges For • Residential Delivery • Rural Delivery • Address Corrections • Forwarding • Saturday Delivery • Undeliverable Mail • Packaging Supplies • Package Pickup

7. Easy Payment for USPS Shipping • Centralized Accounting and Payment System (CAPS) • EFT • Electronic Verification System (eVS) • Allows for paperless manifesting and payment • Online postage payment • Click-N-Ship • Shipping Assistant • Vendors

8. Free Eco-Friendly Shipping Supplies Earned Cradle To Cradle certification • New packaging uses bio-friendly inks and cardboard • First and only firm to receive this endorsement for packaging • Packaging features Cradle To Cradle logo

9. Flat Rate Packaging Convenient flat rates for domestic and international shipments • Express Mail Flat Rate Envelope*: • $17.50 US • $25.95 Canada • $27.95 All other countries • Priority Mail Flat Rate Envelope & New Small Flat Rate Box*: • $ 4.95 US • $10.95 Canada • $12.95 All other countries *Prices Are For Retail. Shippers Using Click-N-Ship, PC Postage Or Express Mail Corporate Accounts Will Receive A Discounted Rate

10. Flat Rate Packaging (con’t) • Priority Mail Medium Flat Rate Boxes*: • $10.35 US • $25.95 Canada • $41.95 All other countries • Priority Mail Large Flat Rate Box*: • $13.95 US • $11.95 APO/FPO • $32.95 Canada • $53.95 All other countries *Prices are for Retail. Shippers using Click-N-Ship, PC Postage or Express Mail Corporate Accounts will receive a discounted rate

11. Free Package Pick Up Customers request pickup at usps.com Carriers pick up the packages while on their routes.

12. State of the Art Shipping Technology • Automated Package Processing System can handle 9,500 packages per hour • Intelligent Mail package barcode allows for improved tracking and processing • Leveraging scanning technology for end-to-end package visibility

13. Shipment Confirmation Acceptance Notice ONE barcode is scanned for all packages

14. Customer Support • Business Service Network • Business Mail Entry • Account Managers and Global Account Managers support Enhanced Inquiries and Claims process • New electronic international inquiry processes • New domestic online claim process • Reduced claim-handling time

15. USPS Expedited Shipping: Express MailPriority Mail

16. Overnight guaranteed delivery, free tracking, free insurance up to $100, free packaging, and flat-rate options

17. 2 to 3-day delivery, Delivery Confirmation, available insurance, free packaging, and flat-rate options

18. Express Mail and Priority Mail have zone-based pricing

19. First-Class Mail Parcels

20. Commercial Plus – A New Pricing Tier • Commercial Plus pricing took effect in January 2009 • Ideal for customers with high shipping volumes • Pricing is available for domestic Express Mail and Priority Mail • Commercial Plus prices for Express Mail are 14.5 percent less than retail on average • Commercial Plus prices for Priority Mail are 7 percent less than retail on average

21. Qualifying for Commercial Plus Pricing • Must meet minimum volume requirements • 6,000 pieces annually for Express Mail (25 pieces daily) • 100,000 pieces annually for Priority Mail (420 pieces daily) • Must sign a Commercial Plus Customer Agreement • Must use an approved payment method

22. Priority Mail Discounts Online with usps.com’s Click-N-Ship with approved vendors • eBay • Stamps.com • Endicia • Pitney Bowes Inc.

23. Online Shipping Solutions • Online Discounts • Online Insurance • Online Shipping Labels: • Click-N-Ship • Shipping Assistant • USPS Approved Vendors

24. Co-Branding and Custom Packaging Link your brand to the name of America’s most trusted federal agency

25. For us, Saturday is a business day • We deliver everywhere in the U.S. • New Priority Mail Small Flat Rate Box • Express Mail #10 Envelope • Priority Mail Open and Distribute • New Technology Solutions What else can Expedited Shipping offer?

26. USPS Ground Shipping: Parcel Select Parcel PostMedia Mail Parcel Return ServiceMerchandise Return Service

27. Parcel Select • Designed for large and medium-sized shippers • Three levels of entry give you three price levels • DBMC, DSCF or DDU (offers the lowest rate) • Features high reliability, affordability and visibility • Select from a variety of national and regional third-party logistics providers listed at: usps.com/shipping/consolidators.htm

28. Small and large packages, thick envelopes and tubes containing gifts and merchandise can be sent using Parcel Post. Parcel Post • An affordable and reliable 2-8 day service standard • Benefits: • Also sold at retail for single piece option for small & growing businesses • Delivery to every address in the United States-including PO Boxes and military addresses • Tracking & Visibility available

29. Media Mail® service is a cost efficient way to mail books, sound recordings, recorded video tapes, printed music, and recorded computer-readable media (such as CDs, DVDs, and diskettes). Media Mail can not contain advertising except for incidental announcements of books. The maximum weight for Media Mail is 70 lbs. Media Mail Send your printed or recorded material using this service • Media Mail® service is a cost efficient way to mail books, sound recordings, recorded video tapes, printed music, and recorded computer-readable media (such as CDs, DVDs, and diskettes). • There are presorted rates available for bulk quantities of Media Mail (minimum quantity is 300 pieces). • A barcode discount is available for Media Mail. • Rates are based on weight and size.

30. Reverse Logistics Opportunities • Reverse logistics solutions — growing need • Upward trend in items that are: • Returned • Recycled • Repaired • Recalled • Recovered

31. Return Solutions Key USPS advantages Easiest and most convenient returns network • Collection boxes • Retail access – over 32,000 Post Offices nationwide • Pickup at more than 146 million home and business addresses six days a week

32. Parcel Return Service • Work-sharing earns discounts for you and offers an easy way for customers to return items • Two rate structures to retrieve returns by you or an agent • RBMC or RDU • First-mile commercial service • Free Package Pickup

33. Merchandise Return Service • Premier end-to-end service, customized to fit your needs. • Available for: • Priority Mail • Parcel Post • First Class Mail • Easy to get prepaid return labels to your customers

34. For us, Saturday is a business day • We deliver everywhere in the U.S. • 52 extra delivery days • Parcel Select Service • New tiered incentive pricing • 98% on time delivery • Parcel Return Service • New volume-based rebates What else can Ground Shipping offer?

35. USPS International Shipping: Four Package Options Volume Discounts No Surcharges/Brokers Fees

36. Global Express Guaranteed® (GXG®) Our fastest date-certain service with Global delivery by FedEx Express® • 1–3 business days* • Starting at $31.95 *Average number of days may depend on origin and destination. Visit usps.com/international for more informationFedEx Express is a registered trademark of the Federal Express Corporation and is used by permission. on.

37. Global Express Guaranteed® (cont.) Benefits include: • Money-back guarantee • $100 Insurance included • Online postage discount: 10% • Tracking to all destinations • Free Package Pickup* *For complete details on Free Package Pickup, visit usps.com

38. Express Mail International® Fast, reliable service with date-certain delivery to select countries. • 3–5 business days* • Starting at $25.95 (Flat Rate Envelope) *Average number of days may depend on origin and destination. Visit usps.com/international for more information.

39. Express Mail International®(cont.) Benefits include: • Money-back guarantee to Australia, China, Great Britain,Japan,Hong Kong, South Korea, and Spain • Flat Rate Envelope available • $100 Insurance included • Online postage discount: 8% • Tracking available to major destinations • Free Package Pickup* *For complete details on Free Package Pickup, visit usps.com

40. Priority Mail International™ Parcels Unbeatable rates on reliable delivery of packages. • 6–10 business days* • Insurance • Built-in indemnity • Tracking available • Single package prices start at $19.00 • Medium Flat Rate Box starts at $25.95 • Large Flat Rate Box $32.95 *Average number of days may depend on origin and destination. Visit usps.com/international for more information.

41. Priority Mail International™ (cont.) Unbeatable rates on reliable delivery of documents and small merchandise. • Starting at $10.95 for a Flat Rate Envelope or Small Flat Rate Box • Registered Mail™ service (Flat Rate Envelope and Small Flat Rate Box) Priority Mail International Benefits include: • Flat rate options • Online postage discount: 5% • Free Package Pickup* *For complete details on Free Package Pickup, visit usps.com

42. First-Class Mail International™ Economical shipping for letters, postcards, and items weighing up to 4 lbs. • Transit time varies by destination* • Starting at $0.75 • Registered Mail™ service available • Can be used with various PC Postage® vendors *Visit usps.com/international for more information.

43. $54.00 Express Mail International (5 Days) Worldwide Priority Express 2-5 Days $132.95 International Economy (5 Days) $136.50 Worldwide Expedited (4-5 Days) $137.00 Price Comparison Sending a 5 lb. package to Alice Springs, Australia

44. Online Shipping Solutions • Payment • Major credit cards • PayPal • Labels: • Online Labels Combine: • Postage Payment • Customs Declaration • Tracking Number • Print labels and forms • Click-N-Ship • Shipping Assistant • USPS Approved Vendors • Automatic discounts: • Global Express Guaranteed®(10%) • Express Mail International (8%) • Priority Mail International (5%)

45. Volume Letter Mail Options International Priority Airmail (IPA) • Faster, cost-effective delivery for volume mailings. • 3–7 business days to most locations International Surface Air Lift (ISAL) • Affordable, reliable delivery for volume global mailings. • 7–14 business days to most locations

46. Customized Solutions • Customized agreements offer solutions tailored to meet your business needs. • Volume incentives and customized services from published IPA/ISAL prices and services • Incentive opportunities • Global package incentives • Express Mail Corporate Account incentives

47. Today’s U.S. Postal Service • Continues to connect people and businesses since our nation’s founding • Our mission has remained the same for more than 230 years: • Provide trusted, affordable, and universal service

48. More locations than any other shipper. Period. • 149 million delivery points within the U.S. • Over 32,000 Post Office locations • Over 200,000 delivery and collection vehicles • Service in over 190 countries • Billions of delivery points worldwide

49. USPS commitment to the environment • We are the only shipping company to earn the Cradle-To-Cradle certification • We recycle 1 million tons of material a year • We operate the largest alternative-fuel vehicle fleet in the country

50. Value For Your Shipping Dollar… • You receive high reliability with competitive pricing on our expedited services • Our ground solutions offer you economical shipping and full tracking • Our international rates average 40-60% lower then our competitors