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Statistical agencies facing the digital era Riitta Piela, Statistics Finland

Statistical agencies facing the digital era Riitta Piela, Statistics Finland. Agenda. Digitalization , hmm?. Impact on statistical agencies. Building a new role for NSIs. Organisational development. Leading-edge technology. Digitalization , hmm.

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Statistical agencies facing the digital era Riitta Piela, Statistics Finland

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  1. Statistical agenciesfacingthedigitaleraRiitta Piela, Statistics Finland

  2. Agenda Digitalization, hmm? Impact on statisticalagencies Building a newrole for NSIs Organisationaldevelopment Leading-edgetechnology

  3. Digitalization, hmm • Understandingdigitalization is hamperedbyits cross-disciplinarynature • ”Way in whichmanydomains of social life arerestructuredarounddigitalcommunication and media infrastructures” * • ”Is theuse of digitaltechnologies to change a business model and providenewrevenue and value-producingopportunities; it is theprocess of moving to a digital business” ** * National Science Foundation (US federalagency), defintionbysociologists, economists ** Gartner IT Glossary Riitta Piela, Statistics Finland

  4. PushingNSIs to themargins? • Network-based/social media informationreplacingcentralisedinformationenvironment • Private sectorexperiencescanbesuperior • Relevance of information renewalprocess of statistics is slow • Twofoldrole of statisticalagencies is challenging • NSIsshouldbeable to describechanges in societywithsufficientaccuracy • At thesametimerepositionthemselves as a strategicactor at theinformation market Riitta Piela, Statistics Finland

  5. Understandingdigitalization • How • disruptiveforcesareshapingthesociety • How digitalization • affectsindividualsbymodifyingbehavioural and consumptionhabits • reformsworking life (polarisation of work) • createsdiscontinuities in societythataredifficult to predict • disruptsthe market Riitta Piela, Statistics Finland

  6. New role of NSIs • Strong and visiblecounter-power for misinformation • From a producer of statisticaltables to a socialinfluencer • Statistical conductor • NSI wouldproducethe ”core” statistics • Statistical supervisor at nationallevel • Producer of servicesthatattractpeople Riitta Piela, Statistics Finland

  7. Customers? • NSIsshouldbecomestudents of humanbehaviour • Learnhow to reachpeople (ourpotentialcustomers) • Visualisation, storiesaroundthefacts (storytelling), interactivity… • Informationweshareshouldmatter to people  relevance of statistics! • Understandingcustomerexperience (CX) • NSIsmustbeable to seeeverythingfromthecustomers’ point of view Riitta Piela, Statistics Finland

  8. Using leading-edgetechnology • Followingthetechnologicaldevelopmentwithsufficientintensity • OngoingSense & Respondprocess • Adaptingtechnology and methodsfromprivatesector (suddenlyeveryonerevolvesaround data) • Improvingtheprocesseswithtechnologicalinnovations • IT unit’scentralrole • Changefromserviceprovider to an activemember of organisationaldevelopment • IT unit’scapabilitiesmustthenbereasonablyhigh Riitta Piela, Statistics Finland

  9. Organisationaldevelopment • Improvingthechangecapability (flexible business) • Horizontalleadership & rethinkinghierarchy • Prepare for change in working life • Change in capabilitiesneeded • Automationwilldecreasetheneed for labour in theproductionprocess and increasetheneed of highexpertise in otherfields • Continuous Learning  keepingallemployees ”up-to-date” Riitta Piela, Statistics Finland

  10. Thankyou! Riitta Piela, Statistics Finland

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