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18. Are Users Really Stupid? On Intuitive Interface and Human Nature. Alan Kang [email protected] http://alankang.tistory.com http://twitter.com/alankang. Are users really stupid, or not?. http://www.cyberciti.biz/tips/humor-i-will-use-google-before-asking-dumb-linux-question.html.

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are users really stupid on intuitive interface and human nature
18

Are Users Really Stupid?On Intuitive Interface and Human Nature

Alan Kang

[email protected]

http://alankang.tistory.com

http://twitter.com/alankang

discussion how are they stupid
Discussion:How are they stupid?

this stupid?

or this stupid?

demo 1
Demo #1

http://www.biomotionlab.ca/Demos/BioMotionLab1.8.swf

demo 1 we can identify a biological motion from just a few moving dots
Demo #1We can identify a biological motion from just a few moving dots.

http://www.biomotionlab.ca/Demos/BioMotionLab1.8.swf

demo 2
Demo #2

http://www.youtube.com/watch?v=WKdThJ-eGwE

demo 2 we can even grasp intentions and social interactions from simple shapes
Demo #2 We can even grasp intentions and social interactions from simple shapes.

http://www.youtube.com/watch?v=WKdThJ-eGwE

demo 3
Demo #3

http://scienceblogs.com/cognitivedaily/landaudemo.mov

demo 3 we can recognize faces so quickly faces seem to immune from attentional blink
Demo #3We can recognize faces so quickly. Faces seem to immune from attentional blink.

http://scienceblogs.com/cognitivedaily/landaudemo.mov

demo 4
Demo #4

http://www.youtube.com/watch?v=aFPtc8BVdJk

demo 4 we unconsciously use visual cues to improve speech recognition
Demo #4We unconsciously use visual cues to improve speech recognition.

http://www.youtube.com/watch?v=aFPtc8BVdJk

demo 5
Demo #5

nullmodel.egloos.com/2336282

where did you find such stupid users
Where did you find such stupid users?

http://www.useit.com/alertbox/20010204.html

press any key to continue
Press any key to continue…

Finally, you can press ANY key!!

slide29
While our cognitive/physical abilities designed for natural interactions, most digital devices work somehow unintuitive manner.
demo 6 is a computer mouse intuitive
Demo #6Is a computer mouse intuitive?

http://www.youtube.com/watch?v=wzRziK-kZtQ

slide31
When you move your wireless mouse upper side, the cursor on your monitor moves accordingly.Move something horizontally and the other thing, which is not related physically, moves vertically?For 45 billion years there's no such thing exists at all.
slide33
When you touch iPhone, it gives you visual and auditory feedbacks, without tactile feedback.For 45 billion years there's no such thing exists at all.

This guy definitely don’t know about the Haptic UI…

slide35
#1. GUI Objects are completely free from law of physics.#2. Why the hell is it called DIRECT manipulation? Who did this first?

I did.

(Ben Shneiderman)

slide36
Humans(and other animals) are quite good at learning but not designed as an universal learning machine.
slide37
In a series of studies John Garcia gave rats some food, and then several hours later he gave them a dose of radiation that made them sick. Although the nausea occurred several hours after they ate, the rats generally learned in a single trial never to eat that type of feed - seemingly responsible for their illness - again.

http://www.amazon.com/Evolutionary-Psychology-New-Science-Mind/dp/0205483380

slide38
When Garcia paired the nausea with buzzers or light flashes, however, he could not train the rats to avoid them. In other words, rats seem to come into the world "preprogrammed" to learn some things easily, such as to avoid foods linked with nausea, but find it extraordinarily difficult to learn other things.

http://www.amazon.com/Evolutionary-Psychology-New-Science-Mind/dp/0205483380

slide39
Some things are learned easily,but others are not.Some things are more humane,but others are not.Designers are forcing users to do inhumane things.
as our technologies grow the range of possible artifacts and interactions enlarged greatly
As our technologies grow, the range of possible artifacts(and interactions) enlarged greatly.
as our technologies grow the range of possible artifacts and interactions enlarged greatly1
As our technologies grow, the range of possible artifacts(and interactions) enlarged greatly.
most artifacts based on modern technologies are unintuitive unnatural and hard to learn use
Most artifacts based on modern technologies are unintuitive/unnatural and hard to learn/use.

?

focus on human over artifacts
Focus on Human (over Artifacts)

This guy definitely don’t know about UCD

slide53
We don’t know users  User Research / Usability TestingWe need frequent feedbacks  Agile MethodsWe need some guidelines  Patterns, Heuristics, OS GuidelinesThere’re cultural differences  Sociology, Anthropology…Something is missing here.
slide54
Humane Interface:Although users' task-related needs differ, your user population shares many common mental attributes. … interface designers can minimize their work by exploiting what is common to all humans with regard to interface-design requirements.

The Humane Interface (Addison-Wesley, 2000)

slide55
Evolutionary Psychology:Why is the mind designed the way it is - that is, what causal processes created, fashioned, or shaped the human mind into its current form?How is the human mind designed - what are its mechanisms or component parts, and how are they organized?What are the functions of the component parts and their organized structure - that is, what is the mind designed to do?How does input from the current environment, especially the social environment, interact with the design of the human mind to produce observable behavior?

http://www.amazon.com/Evolutionary-Psychology-New-Science-Mind/dp/0205483380

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