Youth Link Messaging. Training Purpose. To review the features that have been added to enable certain CYBER users to receive automated messages for status changes in YouthLink . Youth Link Messaging.
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To review the features that have been added to enable certain CYBER users to receive automated messages for status changes in YouthLink.
Please note: Many of the screenshots in this presentation are followed by a slide(s) that describe(s) the screenshot and give(s) additional information on the YouthLink message.
Only the Case Management Entity individuals that are assigned in the Provider Tab of the Face Sheet will receive messages on a particular youth.
If you choose to go into YouthLink first from the CYBER Welcome Page, you’ll need to click on the Messages button to access the Messages Grid (see slide 10).
In Release 1.10, a message will be auto-generated to the Case Management Entity and treating OOH providers when an IOS determination is made via TJCR.
Please remember – once a message is deleted, it can not be retrieved or returned to the Message Grid.