SIP Progress Report

1. SIP Progress Report IPCC CompTel Conference Anaheim, Feb.2004 Manuel Vexler SIP ForumChair SP-WG www.sipforum.org

2. 146M SIP/WinXP PCs in 2003 147K FWD users 180 countries IM, Web phones, Multimedia SIP Applications Interconnect 130+K residential lines Vonage, 8x8, i2Tel, Volo Voice over LAN / Broadband Cable Telephony IP PBX and IP Centrex Where to find SIP? Service Providers Working Group

3. Clients Internet Content Applications Customized Services SIP Servers IP Network Cable Telepony Cellular Enterprise PBX Fixed Telephony IP Access SIP Clients Dedicated Transport and Signalling Building Blocks for IP-Telephony • How SIP Works • Session establishment: locates users first • Session description: provides connectivity • Application agnostic: messages are generic • Negotiation guarantees interoperability • Benefits of using SIP • Uses Web Hypertext format • Integrates browsing, email, voice calls,presence, instant messages and videoconferencing • Compact and simple protocol stack • Easy to develop and deploy • Used by IP-Telephony (IPT), cable and 3G wireless • Independent of the underlying IP network • New applications and services delivered without changes to network infrastructure • Uses URLs to address SIP resources Service Providers Working Group

4. Clients Internet Content Applications SIP Servers IP Network IP Access SIP Clients SIP is much more than IP-Telephony • Media convergence • Phones and Soft Phones • IP-Telephony Fixed Line • IP PBX and IP Centrex • Conferencing • Call Centers / ACD • Cable Telephony • 3G Wireless SMS • Videoconferencing • Instant Messaging • Presence • Video delivery • Web integration • Business Processes • … Service Providers Working Group

5. SIP vs. H.323 Service Providers Working Group

6. SIP Benefits: Services Delivery • Media independence (similar to HTTP and SMTP) • Rapid service deployment (separation from transport) • Integration of IT and telecom • Built-in mobility • Broadly accepted standard • 20 SIP related protocols • over 100 drafts for voice over IP , packet Cable, 3G wireless, Short Messages, security Service Providers Working Group

7. SIP Benefits:Value Creation Cumulative Savings Service Providers Working Group Months

8. Business Process Integration Service Providers Working Group

9. Service Providers Working Group

10. Example: Broadband installation Reduced time and cost • Smart dispatch • One visit • Automated back and front office update Generate additional revenues • Leverage on customer visit to sell additional features and offer promotions Service Providers Working Group

11. Service Providers Working Group

12. Disruptive Technologies • Successful, well-run, well established companies loose markets, when they fail to differentiate between sustaining and disruptive technologies. Sustaining technologies improve established products.  They are usually developed by companies holding a leadership position in their industries. Disruptive technologies start with features that a few fringe customers value.  Products are typically cheaper, simpler, smaller, better performing, and more convenient to use. Service Providers Working Group

13. (Millions) 18 Total Phone System IP Telephony 16 14 12 10 8 6 4 2 2002 2003 2004 2005 2006 0 Sustaining Technology IPT gains market share Yankee Group, 2003 Service Providers Working Group

14. Sustaining TechnologyIPT with broadband • Bundled services to fight broadband churn • IPT is used as customer “loyalty reward” • IPT is ready for bundling with broadband Internet Service Providers Working Group

15. 1,200 1,000 Fixed 800 Internet SIP 600 (Millions) 400 Mobile IPT Mobile Internet 200 0 1996 1998 2000 2002 2004 2006 Disruptive TechnologyMedia Convergence SIP delivers converged services Service Providers Working Group

16. Disruptive Technology Geographical independence In Delhi, Iowa(512) 233-4567 In Montreal (512) 233-4567 In Rome (512) 233-4567 In Delhi, India (512) 233-4567 In Mexico City (512) 233-4567 In Austin (512) 233-4567 In Cape town(512) 233-4567 In Rio (512) 233-4567 A local call anywhere in the world Service Providers Working Group

17. SIP SIP is on the roll SIP changes the way services are delivered • wireline to cable • cellular to Wi-Fi • soft phones to Instant Messages Solid business cases • CAPEX, OPEX savings • productivity savings • integration with business processes A great set of standards to work with • interoperability end point to end, and network to network • comprehensive 20 SIP related protocols and 100+ drafts • simplicity modern software embraced by OEMs and ASPs Service Providers Working Group

18. SIP Forum41 Full Member Companies, over 1200 members • Interoperability • SIPit • SIMPLEt • Certification Working Group • SIP Marketing • Tradeshow participation • Speakers bureau • Whitepapers and Website • Service Providers • Supports the entire community including wireline, wireless, cable operators, and ISPs • Defines SIP and convergence needs for all Service Providers Service Providers Working Group

19. SIP ForumService Providers Working Group We are developing SP specific requirements • Proposed practices for interconnecting SIP providers • SIP Services for revenue generation We have 30+ members(sample list) • ATT, BT, Cingular, France Telecom, KDDI, MCI, Pulver and Savvis We need your input • It is your choice to communicate what your business needs… • …but if you don’t do it, we may miss customer features to suit you • You can join as an individual for free, even if your company isn’t member of the SIP Forum We frugal on time and focused on results • Bi-weekly conference calls of 1 – 1.5 hours • Our two editors helped by a core group are progressing rapidly • Participation is strictly on volunteer basis Service Providers Working Group