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Microsoft Enterprise Agreement Overview AITR Conference. July 24, 2007. Microsoft Curt Rasmussen – Microsoft Account Executive Beth DeHaven – Mid-Atlantic SLG Manager. Overview of Contract Terms. Summary of Custom Outsourcer Enterprise Agreement (COEA)
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Microsoft Enterprise Agreement Overview AITR Conference July 24, 2007
Microsoft Curt Rasmussen – Microsoft Account Executive Beth DeHaven – Mid-Atlantic SLG Manager
Overview of Contract Terms • Summary of Custom Outsourcer Enterprise Agreement (COEA) • Effective date was March 1, 2007, currently carries through March 1, 2012 • Reference pricing was established at 80K Premium Level for Quantity Discount • NG volume recognized and aggregated with Commonwealth volume to provide continued discounts and benefits to the Commonwealth • Established 5 year annual-payment schedule • “Custom Outsourcer Enterprise Agreement” includes all prior amendments w/VITA & revised language incorporating NGIT as responsible party acting on behalf of VITA / Commonwealth Affiliates / Customer Affiliates • Terminated all Enterprise Agreements (for non-educational licenses only) held by in-scope state agencies • Currently working to consolidate enrollments for educational licenses under one enrollment to be retained by the Commonwealth and managed by the Partnership
What Products/Services Are Covered • Provides Microsoft Licenses and Software Assurance for each in-scope transformation desktop PC, laptop, and server systems Desktop • Provides for Windows Operating system upgrades • Office Professional Plus 2003 (includes Infopath and Publisher) Server • CORE CAL’s (Exchange/Sharepoint/Windows/Systems Management) • Office Live Communication Standard CAL Development Services • MSDN/MSDN Premium/Technet Plus Important Note Those products/services not covered by the COEA will be provided on a separate Volume Licensing Agreement
What Support Services Are Covered • Select Agreement Support Services (Trouble Ticketing) are still available to agencies through Technical Procurement Lead • Premier Support Service is now available through Technical Procurement Lead • Premier Support Services can provide pro-active assistance for Microsoft products, such as health-checks • Web support available
How Are Products Ordered • How to order enterprise product licenses • Agencies process request for upgrades/new products through eVA, whether for in-scope or out-of-scope products • Request undergoes Tech Review to determine routing to NG vs. VITA SCM • Tech Review provides product keys to appropriate SLD • Tech Review accounts for all products ordered during the fiscal year to produce Annual True-Ups • Annual True-Ups occur within 15 days of anniversary • All new licenses include Software Assurance by default
Benefits Software Assurance Benefits • Software Assurance is automatically included with new orders • Provides path for upgrade to all current desktop products and easy access to new releases of software • Have re-imaging rights from OEMs • May copy products as necessary to distribute + 20 complimentary copies for training • Extended Hotfix Support Additional Benefits • Access to Enterprise-level consultant to assist in developing migration planning services • Cost of new licenses covered under COEA included in VITA Rated Services • Initial product order locks price for remaining enrollment term • Partnership responsible for software and contract management activities
Points of Contact Technical Premier Support/Technical Procurement Lead - Mike Litten NG Contracts Subcontract Administrator - Steve Wertz VITA SCM Contract Manager - Blaine Robinson Microsoft Microsoft Account Executive - Curt Rasmussen Mid-Atlantic SLG Manager - Beth Dehaven Dell VAR Microsoft Licensing Specialist – Tracy Shatto