Sales process INTRODUCTION Business firms and non – for – profit organizations depend on revenues from customers for their continued existence . Revenues arise because the business firms and organizations determine the needs of certain customers and finds ways to serve these needs.
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And Finance / accounting functions
And long –
With respect to
An arm of the
ledger of all
a formal , multicopy form prepared from the customer order , at the time a customer contracts
for goods or services.
the document that sent to customer to reflect the product or products purchased, price, and the terms of payment.
a document that shows the amount of the cash receipt from a customer
You have probably seen a remittance advice before. When you pay your Visa or MasterCard bill.
with the goods when they are packaged for
shipping document that serves as proof
that the goods were shipped .
are source documents affecting both the sales
and purchasing process. An organization issues these memoranda to denote the return of damaged goods of discrepancies about the amount owed.
An AIS uses some of these outputs to produce external accounting reports, such as financial statements, as well as internal reports, such as management reports.
This statement summarizes outstanding sales involves for a particular customer and shows the amount currently owed.
shows the accounts receivable balance broken down into categories based on time outstanding.
contains information about collection follow-up procedures for overdue customer accounts. This allows management to track the effectiveness or collection efforts.
Data such as sales amounts, terms of sale, prior payment experience for selected customers, and information from aging analysis reports and cash collection reports are all inputs to this forecast.
This report is likely to show customer ID numbers (for uniquely identifying each customer), contact name, shipping and billing addresses, credit limits, and billing terms.
By capturing detailed data about each sale, the AIS produces reports to help management monitor sales activities and plan production and marketing effort.
the information they contain is used primarily for managerial decision making and control .
STEPHEN MOSCOVE , MARK SIMKIN , NANCY BAGRANOFF
INTERNATIONAL STUDENT FORTH EDITION