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Motivating and Developing Others

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Motivating and Developing Others

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    1. Motivating and Developing Others Beth Mertz, PhD, MA Assistant Professor in Residence The Center for Health Professions University of California, San Francisco

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    3. 3 Motivation

    4. 4 Most people want to be successful Systems can engage this natural motivation or it can extinguish it Take a minute and write down what motivates you? Motivation

    5. 5 Motivation Factors

    6. 6 Keys to Motivation Competence � the skills to do the task successfully Meaningfulness � comprehension and value for the work that is done Choice � some involvement in deciding what and how the work is to be done Progress � feedback on work; even constructive feedback for improvement

    7. 7 Developing People

    8. 8 Development Model

    9. Blanchard Leadership Model

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    11. Blanchard Leadership Model

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    13. Blanchard Leadership Model

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    15. Blanchard Leadership Model

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    17. 17 Common Errors Moving to Coaching when the competence or skills can�t be learned. Too long or too crowded in the Coaching box. Moving directly from Directing to Coaching. Inadequate distribution of people in all boxes Thinking that Delegating for one thing is Delegating for all things. Reluctance to keep those that perform well in Directing or Empowering. Falsely imprisoning in Delegating when they want to leave

    18. 18 Six Cs for Guiding Behavior Common Context Similar view of the end game/success Shared values, culture, expectations Comprehensive Both give and receive feedback Ask them to give their definitions firstAsk them to give their definitions first

    19. 19 Clear Goals and Process Linked to common context Understood Specific/written Shared/of interest to us both Systematic and universal Six Cs for Guiding Behavior Ask them to give their definitions firstAsk them to give their definitions first

    20. 20 Six Cs for Guiding Behavior Capability Skills in place Attitudes aligned Willing to make the effort Ask them to give their definitions firstAsk them to give their definitions first

    21. 21 Six Cs for Guiding Behavior Coaching Recognize gain Focused on improvement Instructive Balance of reason and emotion Informal and frequent Ask them to give their definitions firstAsk them to give their definitions first

    22. 22 Six Cs for Guiding Behavior Confrontation On a specific goal, commitment or behavior Real data on performance or behavior and its impact on you or others No speculation on your part as to motivation Ask them to give their definitions firstAsk them to give their definitions first

    23. 23 Six Cs for Guiding Behavior Consequences Rewards Sanctions Consistency Ask them to give their definitions firstAsk them to give their definitions first

    24. 24 Getting It Done Know each person Set goals Develop a plan Use stretch experiences Allocate time and resources Raise and address hard issues Ask them to give their definitions firstAsk them to give their definitions first

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