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eGovernment in Greece. George Papadopoulos LL.M. ( Cantab ), Attorney at law, Legal Advisor (MAREG, Gen. Secretary (HSA) 12 March 2014.

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slide1

eGovernment in Greece

George Papadopoulos LL.M. (Cantab), Attorney at law, Legal Advisor (MAREG, Gen. Secretary (HSA)

12 March 2014

slide2

“All people are entitled to be part of the Information Society. It is the State’s obligation to facilitate access as well as the production, exchange and diffusion of electronic data".

Constitution of Greece, Article 5A

slide4

Digital Scorecard 2013:GREECE

In 65 out of 84 indicators (77%), Greece falls below EU average

  • Critical areas – Indicators with considerable lag compared to EU average:
  • Households with broadband access to the Internet
  • Mobile broadband penetration
  • High speed broadband penetration
  • eCommerce indicators
  • Use of ICT in education and online presence of schools
  • ICT goods and services imports/ exports.
slide5

Digital Scorecard

  • % target achievement (GR vs EU)
slide6

Basic eGovernment indicators

  • Electronic interaction by citizens* with public authorities (2012)

Source: Eurostat

*Citizens aged between 25 and 54

slide7

Basic eGovernment indicators

Take-up of eGovernment by SMEs (2012)

While most large enterprises already use eGovernment services the take-up by SMEs is slow

Source: Eurostat

open e deliberation and recruitment opengov gr
Open e-deliberation and recruitment (opengov.gr)
  • Opengov.gr is designed to serve the principles of transparency, deliberation, collaboration and accountability. It includes two basic initiatives: Οpen calls for the recruitment of public administration officials, and Electronic, open-deliberation for participatory rule making. The citizens’ needs for timely information as well as their participation into public affairs, consist the central scope of the opengov project.
  • Draft legislative acts and governmental policy initiatives are posted to a blog like platform for deliberation, prior to their finalization. Citizens and organizations are invited to post their comments, suggestions and criticisms article-by-article. All submitted comments are collected and processed by the relevant authorities and in many cases they are incorporated in the final text.
open e deliberation and recruitment opengov gr1
Open e-deliberation and recruitment (opengov.gr)

Indicators (10/2009 - 09/2013):

  • Numberof consultations: 358
  • Numberof comments: 99.750
  • Categoriesof consultations: Legislative 52% Pre-Legislative 27%, Others 23%
  • Mediandurationof consultation: 18 days (3 - 71 days)
  • Mediannumberof commentsperconsultation: 278 (0 - 13.741 comments)
  • Mediannumberof commentsperConsultation: 80
  • Meannumber of consultationspermonth: 7.5 (1 - 11 months), decliningduringJulyandAugust
  • Networkof ConsultationManagers: 87 administratorsasrepresentativesofinstitutions.
slide18

Greek eGovernment Strategy 2014-2020

  • The vision

Greece aims to build a more efficient, transparent and accountable administration, through the use of ICT and the support of the necessary governance and monitoring mechanisms,

while maximizing constituent satisfaction, increasing participation and recovering confidence by offering constantly enhanced electronic services and promoting a new digital culture.

slide20

Greek eGovernment Strategy 2014-2020

  • Strategic Orientations & Targets
slide21

Greek eGovernment Strategy 2014-2020

  • Vertical eGovernment Interventions
slide22

Greek eGovernment Strategy 2014-2020

  • eGovernment Structure (provisional)
syzefxis ii national network
Syzefxis II: National network

High level and secure broadband connection. Network and telephony services to 34.000 buildings nationwide.

50% savings on telecom expenses annually

Wireless access to 55.000 governmentsmartphones

Secure services for the public sector

DESIGN/

TENDER

START

IMPLEMENTATION

Q3 2014

616 M€

Q1 2014

rural broadband
Rural Broadband

Broadband Development in specific Rural White Areas of Greece

Broadband Convergence between rural and urban areas

Support at least the 95% of the targeted population

Enforce the digital growth and development in rural areas

START

IMPLEMENTATION

Q2 2014

161 M€

Q4 2013

TENDER

taxisnet
TAXISnet

Integrated online tax services for citizens and enterprises

6,500,000 users

19milliontransactions yearly

Secure transactions

Citizen-centric approach

Integration with existing tax systems

8 M€

12/2012

elenxis
ELENXIS

Electronic tax & customs control and audit mechanism for improving tax compliance and fight tax fraud

Upgrade the operational capacity of audit services

Tackling tax evasion and tax fraud

Create and update “credible blacklist”

8 M€

12/2012

government crm
Government CRM
  • Unified relations management between the state and citizens and enterprises
  • Unified case management (technology and processes)
  • Better personalized services
  • Processes to unify offline and online
  • Strategic view of citizen and enterprises needs
  • Single sign-on to electronic services

DESIGN/

TENDER

START IMPLEMENTATION

Q2 2014

14 M€

Q2 2013

government erp
Government ERP

Fiscal reform projectin order to support all stakeholders in Central Government from a single point with standard procedures and rules for the management of public resources.

DESIGN/

TENDER

START

IMPLEMENTATION

Q32014

14 M€

Q4 2013

government hrms
Government HRMS

Introduction of a single unified HRMS for a more effective Human Recourses management and development.

Unified HRMS

Common HR policies

Talent and Time management

Supporting the idea of the State employee

Focus on Human Capital Development

START

IMPLEMENTATION

DESIGN/

TENDER

Q32014

10 M€

Q4 2013

data center g cloud
Data Center & G-Cloud

Creation of two identical DC’s one for Ministry of Finance projects and one the rest e-Government projects.

Tools for the effective management of Operational procedures and utilization of existing ICT infrastructures

Economies of scale in the costs of ICT purchases and maintenance

Q3 2014

START

IMPLEMENTATION

Q12014

15 M€

Q1 2013

TENDER