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Spring Directors’ Seminar - 2010

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  1. Spring Directors’ Seminar - 2010 Social Networking as a Training Tool Cincinnati-Hamilton County Homeland Security

  2. Social Media is . . .

  3. Meaningful information from people you trust that you can quickly share with others Social media provides

  4. The old way – talking at people

  5. A new way – on-line conversation

  6. Twitter

  7. Missing persons H1N1 Updates Citizen preparation information Weather updates Multiple channels to disseminate alerts & warnings

  8. Reaches larger audiences Provides meaningful dialogue Builds communities Effective addition, not substitution to strategic public outreach program Social media adds to public engagement

  9. facebook

  10. Promote training programs and events and provide updates Provide links to news articles related to terrorist related activities Provide an avenue for citizen’s to voice their suggestions & concerns Up to the minute/real-time information sharing What can it accomplish for you?

  11. Resources • Most social media tools are free • Time Commitment • Executive Support • Need support of top manager • Agency Policies • Content must be fresh (no long review process) • Who can participate in the dialogue from the agency Things to consider

  12. What is the appropriate content to engage public? • What is your agencies record retention policy? • Privacy Issues? • Must be ready to hear what public is saying Things to consider (Cont.)

  13. Barry Webb Training Coordinator Cincinnati-Hamilton County Homeland Security Barry.Webb@hamilton-co.org Phone Number: 513.263.8059 Contact