Chapter 2. Business Ethics and Social Responsibility. Learning Goals. Discuss how organizations shape ethical behavior. Describe how businesses’ social responsibility is measured. Summarize the responsibilities of business to the general public, customers, and employees.
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Business Ethics and Social Responsibility
Discuss how organizations shape ethical behavior.
Describe how businesses’ social responsibility is measured.
Summarize the responsibilities of business to the general public, customers, and employees.
Explain why investors are concerned with business ethics and social responsibility.
Explain the concepts of business ethics and social responsibility.
Describe the factors that influence business ethics.
List the steps for dealing with an ethical
Identify common ethical dilemmas in the workplace.
and Societal Issues
The standards of conduct and moral values governing actions and decisions in the work environment.
2002 law that added oversight for the nation’s major companies and a special oversight board to regulate public accounting firms that audit the financial records of these corporations.
Johnson & Johnson Website
Telling the truth and adhering to deeply felt ethical principles in business decisions.
Situation in which a business decision may be influenced for personal gain.
Businesspeople expect employees to be loyal and truthful, but ethical conflicts may arise.
Employee’s disclosure of illegal, immoral, or unethical practices in the organization.
Shape Ethical Conduct
Code of ConductFormal statement that defines how the organization expects and requires employees to resolve ethical questions.
Codes of conduct cannot detail a solution for every ethical situation, so corporations provide training in ethical reasoning.
Helping employees recognize and reason through ethical problems and turning them into ethical actions.
Executives must demonstrate ethical behavior in their actions.