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Washington’s Web Based Licensing Program

The Washington State Department of Agriculture (WSDA) is transforming its outdated Informix database into a modern web-based platform, hosted on MS SQL Server. This new system, utilizing .NET technology, enhances user accessibility for licensing and recertification. Key changes include transitioning from paper to durable plastic license cards, allowing 24/7 online access to license updates and certifications. The streamlined process provides quicker access to information for licensees, companies, dealers, and customers, while improving efficiency and compliance with up-to-date regulations.

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Washington’s Web Based Licensing Program

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  1. Washington’s Web Based Licensing Program Hugh Watson Certification & Training WA State Dept. of Agriculture

  2. Why Make These Changes? • Need to move off 15-year old Informix database • Desire to create user friendly platform that allows easy transfer of data to Internet • New database resides on agency’s MS SQL Server • Intranet User Interface uses Web-based dot.net technology • Internet ready for easy customer access to licensing and recertification information • Goal to move away from printing, stuffing and mailing 23,000 license cards/year

  3. Detail of Changes • No longer issuing paper license card • Use of durable, basic plastic card • Contractor used for initial, big mailing • WSDA will begin issuing cards May 14 • Card attached to 81/2” x 11” paper printout of license record • Includes same information as paper card

  4. Plastic Card Example Front Back

  5. Future license updates • Licensee chooses the type of notification: • Mail – printout of updated record • Email – link to website to review license information

  6. Information on-line • Licensee & company information • Recertification attendance records • Searchable recertification course listing • Future ability to renew on line

  7. Licensee Information On-line • Licensee name & number • County of residence • Licenses and categories held • Status(es) of license(s) • Expiration date(s) & recertification cycle(s) • Commercial Operators & SPIs • Current business status of employer

  8. Company Information On-line • Company name, UBI, DBA’s, branches • Name and license information for responsible certified applicator • Physical, mailing and email addresses • Phone and fax numbers • Company employed Commercial Operators • Name, license no. & expiration dates • Insurance expiration dates • Ground, Aerial • Spray equipment

  9. Benefits to Licensees • Quicker access to their license updates • 24/7 access to their credit information • No longer using codes for license types and categories • Ability to sort courses by location, topic and language • Credit records updated more quickly once barcodes used to collect attendance records

  10. Benefits to Companies • More ready access to all their company information • Easier to ensure that insurance information is up-to-date • Can ensure that WSDA has current employee and equipment information • Will help meet legal requirement to notify WSDA within 30 days of any changes

  11. Benefits to Dealers • Can easily verify that a customer holds a current license in the right category to buy Restricted Use Pesticides (RUPs) • Avoid enforcement action because sold an RUP to an unlicensed or inadequately licensed person

  12. Benefits to Customers • Can verify that a company is licensed to perform pest control • Won’t hire unlicensed company • Will be able to sort companies by location and type of pest control performed

  13. Benefits to WSDA • Will improve efficiency because licensees can find their own information on-line • Better customer service for harder to solve problems • Will reduce incidences of fraud • No forged paper license cards • Employers can verify that employees not licensed

  14. General Benefits • Licensees gain greater familiarity with WSDA website • WSDA can use website more effectively to keep licensees up-to-date on pesticide related issues • Fact sheets • Newsletters • Breaking news regarding problem areas

  15. Implementation Timeline • Began issuing plastic1/8/2007license card via contractor • Internet application on-line2/1/2007 • Ability to search:Summer 2007 • courses by certain criteria • credit status • Using barcodes to collectFall 2007course attendance records • Ability for licensees to:In the Future • Renew on line

  16. Questions? • Hugh Watson (360) 902-2016 hwatson@agr.wa.gov • Certification & Training Staff 1-(877) 301-4555 license@agr.wa.gov • Website: http://agr.wa.gov/PestFert/

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