Ride Sharing App Features

1. TAXI BOOKING APP FEATURES

2. INTRODUCTION Presently,most of our work is done using smartphone. Ordering food, grocery,medicine, making hotel and travel reservations, dinner reservations and even booking a cab is now possible using Taxi Booking app.

3. RIDE HAILING SERVICES APP REVENUE According to BusinessofApps ,ride hailing services generated revenue of a whopping $14.2 billion USD in 2019,however it reduced by 90% in 2020 due to Covid pandemic. In 2020, the number of taxi app users increased massively to 100 million.In Uk number of Cab booking App users witness an incredible growth in its user-base which reached to a whopping 17.8 billion.

4. FEATURES OF TAXI BOOKING APP 1)Login/SignUp 2)Location Tracking,GPS ,Maps 3)Cab Booking 5) Ride Scheduling 4)Multiple Payment options 5)Contact 6) Feedback 7)Customer Support 8)Security 9) Push Notifications 10) View booking History/Generate Reports

5. Creating Account Customers and Drivers would be able to Signup and verify their identity by submitting their identity documents in order to start using the app. SIGN UP/ LOGIN Login Customers and Drivers will be able to log back in or out whenever they want to by entering their credentials.Users will be able to generate a temporary password in case they forgot their credentials

6. LOCATION TRACKING, GPS AND MAPS Tracking Location When the users sign up for the first time, they will be required to provide location sharing permission whenever the use the app. As this would avoid users from entering the pickup details , just destination address would be required to be entered. Use of GPS and maps By allowing to access GPS and location, riders would be able to track their journey on their phone in real-time. This would be useful to use shortcuts or avoid traffic during peak times by suggesting alternative routes to cab drivers.

7. Cab booking After creating their account, users will be able to request for cabs.The user will be able to select from different Taxi sizes based on number of patrons traveling. After they add their destination address, they would be able to get an estimated fare, along with driver details and Estimated Time to Arrive at the pickup spot.Once the user has reached its destination,user will receive their invoice via email. CAB BOOKING Ride cancellation Customers will also be able to cancel their rides, if the Cabbie is taking longer time to arrive or is stuck in traffic or is unable to pickup location.

8. Ride Scheduling Customers will be able to schedule rides for future. Customers will also be able to book in cabs for their friends or relatives by entering the pickup and drop off location. The user will get a notification when there is less time left for the ride, the user will also be notified once the driver has been assigned for the trip. RIDE SCHEDULING

9. Contact Driver Once the driver is assigned for the trip, the user will be able to view the driver profile including the contact details and contact the driver directly using the app in case of any changes or other issues. CONTACT DRIVER

10. Multiple Payment Options Users will be able to add their card details or connect with Third party payment provider like paypal or Google Pay.The user will be able to choose the payment option while booking or scheduling their ride. The user could either choose Cash, Credit or Debit card or Link their bank account or choose third-party app. PAYMENT OPTIONS

11. Customer feedback The users will be asked to rate their trip and provide the feedback based on which ride sharing companies can take any required action. If the customer feedback indicates bad user experience, then the company can reach out to customer to dig down deep and act upon the consumer feedback. FEEDBACK

12. Contact Support The customers can will be able to contact support team using the app for any grievances or fare issues or other problems. The customer support will be available 24/7 to help customers round the clock. The customers can also reach out to support, for any app issues. CONTACT SUPPORT

13. Security The biggest concern for any person while using the app is the security of its personal data.Customer's data will be encrypted and stored securely into database and the customer will be asked to verify itself while requesting a ride, changing payment methods, adding or deleting payment options, chaining user details. Moreover, the user will be asked to update their passwords regularly. SECURITY

14. App Notifications The cab company will be able to send push notifications to its users. Discount codes, special offers,changes in terms and conditions, app maintenance notifications can be sent via app notifications.This will help to re target the users who have not used the app for quite a while. PUSH NOTIFICATIONS

15. TRIPS HISTORY/ CUSTOM REPORTS Custom Reports The users will be able to view trip history and generate custom reports. Moreover the users will also be to set their home and office location if their trips involves travlleing from home to work and vice versa. This can be useful for consumers to analyze the travel history.

16. CONCLUSION The Cab app requirements will vary according to business needs.Depending on the requirements the app would be developed which would cater to specific requirements of particular business. Are you an entrepreneur or investor who is looking to develop customised Taxi Ordering App? Get In touch with experienced Taxi Booking App Development Company

17. TALK TO US +17707960077 aglowid sales@aglowiditsolutions.com