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Resume Writing. Presenters: Judy Taylor, Professional Counselor LaWanda Woods, On-Ramp Coordinator. Overview. Understand the purpose of the resume. Learn the different parts of a resume and how to build an effective resume.

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resume writing

Resume Writing


Judy Taylor, Professional Counselor

LaWanda Woods, On-Ramp Coordinator

On-Ramp Program 2010

On-Ramp Program 2010Overview
  • Understand the purpose of the resume.
  • Learn the different parts of a resume and how to build an effective resume.
  • Recognize your transferable skills and how to use them to overcome common obstacles.
  • Learn how resumes are viewed by employersand how you can get yours in front of the right people.
  • Avoid costly mistakes and red flags.
On-Ramp Program 2010

Past, Present, and Futureof the Resume

  • Standard resume is a 1-2 page document showcasing professional, employment, and academic history.
  • Past: 1-2 page word processor document mailed or faxed to prospective employers.
  • Present: Pervasiveness of Internet brought online job boards and other Web tools.
  • Future: Capabilities of the Internet will continue to change the way resumes are created, displayed, and transmitted.
On-Ramp Program 2010

The Resume of the Past

  • 1-2 page black and white document.
  • Emailed, mailed or faxed to employers.
  • Emphasized job duties
  • Written from perspective of what benefits the employee.
On-Ramp Program 2010

The Resume of the Future

  • Created, updated, and distributed online.
  • Links to blog, social networks, and company sites.
On-Ramp Program 2010

Anatomy of a Resume


On-Ramp Program 2010

Contact Information

  • Name should stand out.
  • Ideal: In capital letters and larger font than rest of document.
  • Address
  • Format: Street address, city, state, zip code.
  • Home or Mobile Phone
  • 10 digits with area code: 800-363-0307
  • Email Address must be professional.
On-Ramp Program 2010

Objective Statement

  • The first step to creating a high-impact resume is determining what you're trying to accomplish. With a clearly defined career objective, you can write a resume that conveys the experience, skills and training that best serve your overall professional aspirations.
entry level positions
On-Ramp Program 2010

Sample Objectives

Entry-Level Positions
  • Seeking an entry-level position in marketing utilizing my strong analytical and communication skills combined with a Bachelor of Arts in Marketing.
  • Recent university graduate seeking an internship with an online media company who can utilize my developed skills in communications and multimedia design.
On-Ramp Program 2010

Sample Objectives

  • To secure a business development position leveraging strong customer service and relationship building skills while utilizing over 11 years of business experience including 7 years of overachieving sales quotas.
  • Seasoned manager offering 20 years of progressive experience in functional staff management and consistent staff retention.
On-Ramp Program 2010

Objective Statement: Required or Not?

Career changers and entry-level workers should consider incorporating their objectives into their resumes, because their goals may not be clearly defined by their work history alone.

On-Ramp Program 2010

Career Summary

  • A career summary is basically a summary of your positive points and aspects, and other attributes that you have, that would be beneficial to the employer.This gives the prospective employer a chance to glance through your profile in a single stroke and gauge how relevant your job skills are to the position that they are looking to fill.
On-Ramp Program 2010

Career Summary Tips

  • Tips for writing winning summary statements:
  • Emphasize personal brand by summarizing value added skills, experience, and accomplishments.
  • List 2-3 specific skills that relate to the position.
  • Be specific about your strengths and accomplishments.
  • Show how you saved money, reduced costs, or increased sales.
career summary example
On-Ramp Program 2010Career Summary Example
  • Project Manager:
  • Project manager with over 10 years of in-depth experience in the telecom business.Managed projects with a pre-allocated annual budget of 8-10 million and achieved goals.Leader in managing cross company teams efforts through effective and motivating mentoring strategies.
  • Areas of Expertise:• Voice over IP• Telecommunication• Wireless
career summary example15
On-Ramp Program 2010Career Summary Example
  • Marketing Manager:
  • • An Internet Marketing Manager professional with 15 years’ experience in the Internet industry.• Worked on SEO, SEM, website development.• A proven record of developing new Internet business brands and strategies. Recently, completed a Master of Business Administration degree.
On-Ramp Program 2010Recap

Career Objective

  • Career objectives are short statements of interest created by a job applicant about a certain position.
  • The function of writing a career objective is to help you plan your career and figure out where you want to go professionally.

Career Summary

  • Your Summary is your initial sales pitch to a prospective employer.
  • The Summary statement gathers the best elements of your resume – your abilities, skills, experience, accomplishments, and personal characteristics – and condenses them into a brief description of the best reasons for hiring you.
On-Ramp Program 2010

Professional Experience

  • List employers, job titles, and dates of employment in reverse chronological order.
  • Format: Company, Job Title, Responsibilities and Accomplishments, and Dates.
  • Include brief description of responsibilities and scope of job. Keep it within 1-3 sentences.
  • Use bulleted format to list job responsibilities.
  • Begin each point with a strong action verb.
On-Ramp Program 2010


  • Education section covers academic credentials and any education that would apply to job you seek.
  • Typically placed below relevant work experience.
  • Format: Name of institution, city and state; degree awarded with major and minor; date degree was awarded.
  • List degrees in reverse chronological order, with highest degree first.
  • Do not include incomplete degree unless you include an expected graduation date.
On-Ramp Program 2010

Optional Categories

  • List additional information at bottom of your resume. Only include items relevant to specific position.
  • Awards and Honors
  • Format: Award title, date, awarding organization.
  • Professional Development
  • Certifications, licenses, and memberships.
  • Volunteer Experience
  • Emphasizes key skills not shown in work experience.
  • Work Samples and Publications
  • Can help you build portfolio and enhance your personal brand.
On-Ramp Program 2010

Keywords and Tags

  • Keywords are search terms recruiters and hiring managers use to filter resumes.
  • Using the right keywords increases the chances of your resume getting seen.
  • Information employers look for in resume database search: keywords, titles, companies, education, location, compensation.
  • Keywords often originate from job description.
  • Identify critical keywords. Use them prominently and frequently.
On-Ramp Program 2010

Resume Formats

  • Chronological
  • Functional
  • Technical
On-Ramp Program 2010

Chronological Resume

Chronological resume format provides your work history dating back from the present.

  • Briefly describes accomplishments and successes that support your summary statement.
  • Stresses responsibilities, skills, and accomplishments.
  • The format calls attention to your recent job history and relevant experience.
On-Ramp Program 2010

Who Should Use Chronological?

  • Most job seekers will be using the chronological format.
  • You are staying within specific occupation or industry.
  • You have steady work history with few gaps.
  • Your career shows steady growth and development.
  • You have relevant work experience to the position you are applying for.
  • You are applying to a traditional field (accounting, law, finance) or organization.
On-Ramp Program 2010

Functional Resume

Functional resume format stresses qualifications over specific employers and dates.

  • Organizes information around specific skill sets and supports skills with accomplishments and experience.
  • Directs attention to functional skills, strengths, and qualifications.
  • Allows you to customize content to match job position. Not confined by chronological format.
On-Ramp Program 2010

Who Should Use Functional?

  • Contract or 1099 workers.
  • You have a weak employment history.
  • You have unexplainable gaps in your employment history.
  • You are making significant career or job change.
  • You want to emphasize skills and abilities not used in recent experience.
  • You have held numerous positions in a short time frame.
  • You have been employed in highly technical positions.
On-Ramp Program 2010

Technical Resume

Technical resume format is designed to emphasize your technical skills and strengths.

  • Lists computer, software, or specialized machinery knowledge early on.
  • Emphasizes hard skills over soft skills.
  • Focuses on Skills and Professional Experience sections.
  • Technical/Chronological vs. Technical/Functional
    • Most technical resumes follow chronological format but include summary of skills at beginning of resume.
    • Use functional format if you’re a technical worker who’s mainly been hired for project-based or contract work.
On-Ramp Program 2010

Baby Boomers

Baby Boomers Applying for Jobs

  • Overcoming Objections
    • “Older workers are more costly.”
    • “Older workers need re-training and can’t learn new skills.”
    • “Older workers are over-qualified and will get bored.”
  • Advantages
    • When writing your resume, emphasize your knowledge and experience.
On-Ramp Program 2010


Military Transitioning to Civilian Workforce

  • Overcoming Objections
  • “Speak civilian, not military.” Translate military experience to understandable civilian qualifications.
  • Advantages
      • Modern and current skills and training.
      • Ability to work in a team.
      • Ability to adapt to change and handle pressure.
On-Ramp Program 2010

Recent Graduates

College or High School Grads without Work Experience

  • Overcoming Objections
    • “Recent graduates feel entitled in the work place.”
    • “Recent graduates lack professionalism and strong work ethic.”
    • Advantages
        • Bring new ideas: Business thrives on innovation, so highlight your ability to apply new information and ideas to your work.
        • Hard working: Younger employees take spirited approach toward work, staying up late or working on weekends to complete tasks.
        • Affordable: Show value you offer the employer, and what they stand to gain by hiring you over someone more established.
On-Ramp Program 2010

Career Changers

Job Seekers Who Are Changing Careers

  • Overcoming objections
    • “Has no experience.” Know and articulate transferable skills.
    • “Why does this person want to leave their current field?”
  • Advantages
  • Bring new and fresh perspective to the position.
  • Value added by bringing skills from other profession.
  • Other helpful tips
    • Do your research and change your resume accordingly.
    • Emphasize accomplishments in your previous career and stress your transferable skills.
On-Ramp Program 2010

View from the Inside

On-Ramp Program 2010

How Hiring Managers and Recruiters View Resumes

  • Location: If address indicates you live too far away—SKIPPED.
  • Stability: Depending on position, if you appear to be a job hopper—SKIPPED.
  • Education: If the job requires a degree, and you don’t have one—SKIPPED.
  • Companies: Previous employers with recognizable names or brands stand out. Make sure company names and subsidiaries are listed prominently.
On-Ramp Program 2010

Submitting a Resume

  • Emailing your resume
  • Most effective and common means of submitting resume to employers and contacts.
  • Use standard file formats: Word .doc and .pdf
  • Be direct and clear in your subject line.
  • Include title of position, word “resume,” and keywords in email.
  • Electronic screeners
  • Crack the code by using keywords highlighted in job description.
  • Use keywords throughout your resume.
  • Prioritize keywords so that those most relevant to position are at the top.
On-Ramp Program 2010

Posting Your Resume Online

  • Job boards
  • Keep resume current and updated.
  • Avoid posting confidential resume.
  • Social networks
  • Make sure information on resume and public profiles are consistent and professional.
  • Blogs and Websites
  • Control your professional presence online and be conscious of the image you are presenting to potential employers.
On-Ramp Program 2010

Social Networks

  • Great forums to promote your personal brand.
  • Join LinkedIn, add, and update work experience.
  • Keep profile information and resume consistent across multiple sites.
On-Ramp Program 2010

Blogs and Websites

  • On your blog or website, have a section about your personal brand.
  • Use Search Engine Optimization (SEO) to drive traffic to your profile and resume.
On-Ramp Program 2010

Guidelines for a Well-Written Resume

  • Use strong and concise language to communicate your skills and accomplishments.
  • Do not use personal pronouns: “I,” “me,” “my,” “our.”
  • Use professional language. Remove slang or localized terminology.
  • Shorten long and complex sentences. Leave out extraneous information.
  • Check grammar and spelling.
  • Beware of red flags.
  • Avoid other common mistakes.
On-Ramp Program 2010

Beware of RedFlags

  • Grammatical and spelling errors.
  • Too wordy or too much information.
  • Irrelevant experience.
  • False claims and over-embellishment.
  • Inconsistent work history or unexplained career gaps.
  • Email address is too provocative.
On-Ramp Program 2010

Any Questions?