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The Organization. The Bridge Center of Buffalo 3362 Sheridan Drive Amherst New York 14226 Phone: (716) 834-4222 What is Bridge?. a partnership card game using a standard deck of 52 cards, dealt equally among four players

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the organization
The Organization

The Bridge Center of Buffalo

3362 Sheridan DriveAmherst New York 14226Phone: (716) 834-4222

what is bridge
What is Bridge?
  • a partnership card game using a standard deck of 52 cards, dealt equally among four players
  • players bid in a coded language to describe their hands to their partners and then play to make their contract of tricks

A card holder A “bidding box,” used by players to make

called a “board.” bids at the table.

  • Generally, one suit is determined as “trump,” which led to the expression, “Play your trump card.”
  • Duplicate Contract Bridge, in which each competitor or team plays identical hands under similar conditions, is the main form of competitive bridge.

A “traveler,” used for scoring

the bridge center of buffalo inc
The Bridge Center of Buffalo, Inc.
  • Purpose/Mission:
    • To conduct duplicate contract bridge games sanctioned by the American Contract Bridge League (ACBL).
    • To promote and stimulate interest in the game of bridge mainly by conducting educational programs.
    • To encourage the highest standards of conduct and ethics by its members, and to enforce such standards.
how we became involved
How We Became Involved
  • Board of Directors inquired about updating website through a member email survey
    • Solicited feedback from bridge players who access website
  • Bridge Center has very limited resources, so Eug. proposed LIS student help
  • B.o.D. and students prioritized areas of need and recommended:
    • Larger text size for menu (navigation bar), especially to meet the needs of elderly users
      • Required to keep yellow & blue font color (“vivid”) and white background
    • Add a more personable, inviting feel to webpages, such as by adding pictures
    • Create and post biographies for Mentors and Teachers
    • Create a Bridge Class Registration page & form so bridge students can sign-up directly on the site
final project group
Final Project Group
  • John Meczynski, Jr.
    • The “techie” of the group 
    • Created homepage template & page styles, class regis. form
    • The “glue”: merged all pages to temporary host site
  • Blodine Francois
    • The “task organizer/time manager” of the group 
    • Created Mentors biographies/pages
      • Photos, tables, links
    • Initiated and Outlined Usability Test Scenarios & Questions
  • Eugene Harvey
    • “liason” btw. group and Board of Directors 
    • Digitized & resized photos of teachers & mentors
    • Created teachers biographies/pages
      • Photos, tables, links
    • Implemented Usability Test
  • All of us
    • Brainstormed & outlined final project work goals
    • Identified & corrected minor errors on all pages (Proof reading)
    • Usability scenarios & statistical results
    • Power Point Presentation
revision of site features
Revision of Site Features
  • Font Size & Color
    • Size enlarged; color bolded
    • Ems vs. pts.
      • Pts.: “used for designing type for print, but are often unpredictable for displaying text on a computer screen.”
      • Ems: “measurement based on the height of the capital letter ‘M’…and the default font size.”
  • Benefits of Using Ems:
    • Respects users’ font size choices
      • E.g., if a user has “set the browser font size to a higher setting…then your font measurements will be reflective of those choices.” This is especially useful if you are designing a site for users who are more likely to have vision problems.
revisions cont d
Revisions (cont’d)
  • Page margins
  • Table size based on pixels, not percentage
    • Limits width of table
  • Links
    • Larger font size relative to default font size
    • Rollover changed
      • Made more clear that user is rolling over a link
  • Mentor/Teacher Main Pages
    • Thumbnails (links to indiv. pages)
revisions cont d1
Revisions (cont’d)
  • Class Registration Form
    • Available for users who want to sign up for lessons
    • Validation
      • Certain fields must be filled out to send form – error given if the form is improperly filled out
      • Certain fields have format restrictions – e.g., email
    • User sent to “success page” upon successful submission
  • Removed unnecessary Javascript
biography pages
Biography Pages
  • Inform
    • Contact Information
    • Expertise of Teachers & Mentors
    • Days and Times of Sessions
    • Recommended resources and links
  • Organization of Information
    • Tables
      • Divide information into headings and subheadings
      • Create clear format/layout
biography pages cont d
Biography Pages (cont’d)
  • Create Community
    • Pictures of people
    • Learn about Teachers and Mentors
    • Share Bridge experiences
usability testing
Usability Testing
  • Developed 9 Multi-part questions & scenarios in 3 areas:
  • Identification and Comparison of Site Features
    • To gauge familiarity with current site, especially the homepage
    • To gather feedback about new homepage
    • Compare and contrast the two pages
    • Clarity & efficiency of site navigation
  • User Expectation of New Sections
    • Navigation buttons are self-evident/self-explanatory
    • Content of new webpages is self-evident/self-explanatory
    • Compare and contrast expectations with “reality” (the actual webpages)
  • Information Retrieval Tasks
    • Clarity of page design
    • Efficiency of information layout/format
    • Clarity and ease of navigation within site
    • Clarity and ease of navigation to/from external sites via internal links
positive findings
Positive Findings
  • Site Features
    • Overwhelmingly preferred new homepage
      • Larger font size, more centered, less empty/“stark”
      • Major site features unchanged (photo, border, contact info.)
  • User expectations
    • Biography sections exceeded their expectations
      • Loved photos, personal backgrounds, interviews
    • “There is a sense of connection…” “…softens the website, makes it feel more personal.” “…makes the page feel warmer.” “good pictures too”
    • Major work goal: to make site “feel” more personal
  • Information Retrieval Tasks
    • Very little difficulty with most tasks (with one exception)
    • Liked the easy-to-scan table format and the delineation of sections (subheadings, tables, border)
    • Impressed with the easy-to-click links for resources
      • “That’s a nice feature…” “That’s cool…it takes me right there to see it.”
  • Minor Misspellings/“Typos”
  • Resources not clear on Teachers pages
    • Most users were slowed due to lack of clarity of resources - not sure of type of resource (i.e. a book, a website, etc.)
      • “Is that a book? (pause) Yep, I guess that’s a book.” “I wasn’t sure. I’m a very linear thinker.”
      • named a book, but then said, “…but I don’t know if it’s a book.” “I’m not sure if resources means books or not…”
      • “I’m not sure if these are books or not. I think they are…” “Yep, they are…”
  • Class Registration form
    • Canadian users not able to enter alphanumeric zip code due to validation rule
    • Difficulty entering phone number due to limited text field


Thank you…and have a nice break!