1 / 21

Designing and Delivering Effective Services for Children: Mastering the What, Why, and How

Explore the task of identifying needs, developing integrated responses, overseeing program delivery, and evaluating outcomes for children. Understand the importance of needs assessment and strategic development in improving services. Learn about practical implementation strategies, collaboration models, and key elements for promoting quality delivery. Discover how internal change management and inter-agency collaboration can support positive outcomes for children. Contact us for more information. Visit our website and social media platforms for updates and resources.

akrauss
Download Presentation

Designing and Delivering Effective Services for Children: Mastering the What, Why, and How

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Designing and Delivering Effective Services for Children: What, Why and How? IPSCAN Master Class September 2013

  2. Contents: • What? The Task • Why? The Need • How? The Process

  3. What? The Task: • Identify need; • Develop a coherent, community informed, integrated response; • Implement and oversee the quality delivery of evidence-based programmes; • Support inter-agency collaboration and outcomes focused approaches; • Evaluate evidence-informed programmes, to identify what works and what doesn’t; • Share the learning regarding programmes and processes in order to inform future policy and practice.

  4. Why? Needs Assessment: • Consortium of 23 people established, including statutory and voluntary agencies and residents; • Sub groups established to examine specific issues; • External support provided through AP; • Surveys conducted: children's views; door to door survey; audit of provision; service provider survey; overall analysis: • ‘How Are Our Kids’

  5. Why? Findings from ‘How are Our Kids?’ • 37% households headed by a lone parent; • 76% households have medial card (29% nationally); • 26% adults have long term illness, health problem or disability; • 41% households state benefits are the only source of income; • 65% local authority housing (7% nationally); • 39% parents report their child was bullied in school.

  6. Conclusion: • Something needs to change!

  7. How? Strategic Development Process: • External expertise provided through AP; • Matching needs and services process; • 2007 development of a 10 year strategy: ‘A Place for Children’; • Priority interventions were identified through a process of negotiation with stakeholders led by local consortium; • Logic model developed for each intervention; • Focus was always on outcomes.

  8. Stages of Implementation: Ref: Source CES adapted , Fixsen (2005)

  9. Logic Model: Meeting needs, making changes, improving outcomes.

  10. CDI Programmes & Services: Community Safety Initiative Doodle Den Healthy Schools Programme Early Years ECCE Mate - Tricks Restorative Practice Programme Quality Enhancement Programme Speech & Language Therapy

  11. How? Internal Change Management: • External Life Coach worked with the team for three years; • Monthly supervision and emphasis on team development; • Close working relationship between CEO and Board Chair; • Board training; • Support with strategic thinking and planning; • On-going review and enhancement of service delivery and practice.

  12. How? Inter Agency Collaboration

  13. How? What Worked: • Balance of formal and informal; • Clear governance structures; • Efficient and effective meetings and records; • Relationships; • Honesty; • Good coffee!

  14. How? Supporting Quality Delivery: • ‘Implementation drivers’: • Stakeholder consultation and buy-in; • Resources; • Implementation teams and resources; • Staff capacity (training, supervision, coaching); • Organisational culture; • Communication; • Monitoring and Evaluation.

  15. Key Elements to Promote Quality Delivery:

  16. How? What Worked in Supporting Quality? • Balancing formal and informal; • Communities of practice (COP’s); • Site /practice visits; • Fidelity check lists; • Progress meetings; • Programmatic / thematic steering committees; • Supporting programme structures.

  17. Conclusion: • There is considerable experience, knowledge and expertise now developed to support better outcomes for children; • There is a need for capacity building across key structures;

  18. Conclusion: • Whilst we may all work hard and mean well, we haven’t always achieved our intended objectives; • Business as usual needs to change; • We have a growing knowledge of and evidence for how to do that.

  19. Contact us: info@twcdi.ie marian@twcdi.ie http://www.twcdi.ie http://twitter.com/twcdi www.facebook.com/childhooddevelopmentinitiative

  20. Childhood Development Initiative Meeting needs, making changes, improving outcomes.

More Related