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Network

Network. This document contains Network’s confidential proprietary information and as such recipient agrees not to duplicate, decompile, disassemble, alter, create derivative works from, or otherwise distribute to third parties without the expressed written consent of Network. Introduction.

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Network

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  1. Network This document contains Network’s confidential proprietary information and as such recipient agrees not to duplicate, decompile, disassemble, alter, create derivative works from, or otherwise distribute to third parties without the expressed written consent of Network.

  2. Introduction • What is Network? • Provides comprehensive vehicle management services targeted to regional and independent lessors. • Offers lessors access to more in-depth and customized information to help better manage fleet costs. • Delivers vehicle management expertise along with reporting and ePlan. • Enables lessors to better compete with larger vehicle management companies (i.e. Enterprise, Merchants).

  3. Network Benefits • True partnership approach (non-compete process) • Comprehensive vehicle management service offering and expertise • Nationwide network of vendors with competitive and consistent pricing • Certified technicians/experts • All calls receive live service • Proactive service excellence • Centralized billing • Quarterly incentives • 24/7/365 accessibility • Training/education • Sales and marketing collateral

  4. Available Services • Maintenance and Repair Management • National Account Program • License Registration and Renewal • Emergency Roadside Service • Fuel Management • Rental Program • Accident Management • MVR’s (Motor Vehicle Record Checks)

  5. Maintenance and Repair Management • Vehicle Maintenance Guide • Customer Contact Centerstaffed by ASE Certified Service Technicians available 24 hours a day, every day, year round • Flexible authorization limits • Maintain vehicle maintenance and repair history • Electronic pre-authorization audit of purchase order details • Post-warranty recovery – systematic “flagging” of potential claims • Thousands of repair facilities nationwide • Consistent competitive pricing

  6. National Account Program • Vehicle Maintenance Guide • National vendor access • Thousands of repair facilities nationwide • Consistent competitive pricing • Prompt repair attention • Flexible spending limits • Customer manages approval process

  7. Network Credentials • ASE Certified • 11 masters • 4 double masters • 1 world-class technician • Technicians average 20+ years experience • Blue Seal of Excellence for 12 consecutive years • I-CAR Gold Certified • 14 consecutive years • “Best in Class” Call Center Finalist 2007 • International Quality and Productivity Center

  8. National Account Service Providers

  9. License and Title Management • Renewal Management • Begins renewal process 90 days out • Ensures on time delivery of materials to driver • State Change Management • Handles new state license plate • Title Management • Manages titles through processing and storage, applying and tracking • Ease of title transition at time of sale

  10. Emergency Roadside Service • Available 24/7/365 via toll free 800 number • In-house operation with trained personnel • Services available: • Towing • Jump starts and battery assistance • Flat tire repair and replacement • Mechanical breakdown assistance • Gas, oil, fluid and water delivery • Lockout service • Helps ensure safety of driver

  11. FuelManagement • Fuel cards with nationwide acceptance • Utilize secure PIN or Driver ID • Entry of current odometer reading • Convenience, security and accurate record keeping • Capability to restrict driver’s spending • Detailed purchase and exception reporting • More than 195,000 locations

  12. Accepting Fuel Locations

  13. Rental Program • To cover driver’s rental needs • Mechanical • Collision • New vehicle order • Recognized national brands • Cars, trucks, vans • Pre-negotiated rates • Centralized billing • Minimized down-time

  14. Accident Management • Accident Reporting • Trained customer service 24/7/365 • Customized two-page accident reports • Collision Repair • Thousands of conveniently located, quality repair shops, nationwide • Managed by ASE and I-CAR certified technicians • Salvage • Highest possible return on totaled vehicles • Subrogation • Pursues 100 percent recovery on claims

  15. Motor Vehicle Record Checks (MVR) • Identify low-risk and high-risk drivers • Background checks on current employees • Evaluate prospective employees • Helps reduce liability • Proactive step towards promoting safety • Point Assignment Program

  16. ePlan • Vehicle management software tool through secured Internet site • Assist clients with managing fleets responsibilities • Immediate access to detail data • Ongoing training and support • Value added service

  17. Reporting • Maintenance Management • Monthly Purchase Report • Year-to-Date Usage Report • Oil Exception Report • New “Oil Change Needed" Email Notification Program • Cost Avoidance Report • Post Warranty Recovery • Collision • Accident Management • Subrogation Management Report • Subrogation Status Report • Fuel • Exception Report • Inactive Card Report • Fuel Transaction Report • License and Title • 90 Day License Expiration Report • Re-registration Status Report • Customized Reporting All reporting is electronic

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