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The structured conversation. Helen Bilton. Achievement for All The structured conversation Ref: 01056-2009BKT-EN). Considerations. Listen don’t talk Decide the outcome Decide length of time and where Make the reason for the meeting explicit. Techniques-. Explore- Paraphrasing

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Presentation Transcript
considerations
Considerations
  • Listen don’t talk
  • Decide the outcome
  • Decide length of time and where
  • Make the reason for the meeting explicit
techniques
Techniques-
  • Explore- Paraphrasing
  • Focus-Clarifying key issues
  • Plan- Targets
  • Review- Summarising next steps
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