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Presentation Transcript
management leadership coaching
Management, Leadership & Coaching
  • Can you identify your own and different management styles?
  • How can you improve your communication skills?
  • What are some elements of positive leadership?

effective leadership is a process
Effective Leadership Is A Process
  • As a leader, you continually increase your ability to realize the best in yourself and to bring out the best in others.

six ways to foster trust 1 of 3
Six Ways To Foster Trust (1 of 3)
  • Be reliable. Follow through and keep your promises.
  • Have ethics. Deal with associates fairly and honestly.
  • Show respect for your employees. Treat them as adults and show appreciation.

six ways to foster trust 2 of 3
Six Ways To Foster Trust (2 of 3)
  • Know and care about your employees and their families. Be sure they feel you see them as people as well as employees.

six ways to foster trust 3 of 3
Six Ways To Foster Trust (3 of 3)
  • Involve employees in planning and problem-solving. Ask for and use their contributions.
  • Delegate work. Give employees important tasks and the support they need to carry them out properly.

the tool box approach
The Tool Box Approach
  • An effective leader chooses the right style at the right time in a given situation.

three managerial areas of competency
Three Managerial Areas Of Competency
  • Technical: Understanding methods, processes, procedures and techniques.
  • Human: Handling people and interactions.
  • Conceptual: The ability to view the organization as a whole, deal with abstractions, develop ideas and see causes and effects.

the management styles
The Management Styles

the management styles1
The Management Styles
  • Authoritative
  • Bureaucratic
  • Participatory:
    • Democratic.
    • Consultative.
  • Free Rein
  • Diplomatic

  • Effective communication results not only in the receiver's understanding but also in his or her ability to act on the information in a productive manner.

hints for effective communication 1 of 2
Hints For Effective Communication (1 of 2)
  • Pay attention to how you say something as much as to what you say.
  • Begin the conversation with a positive comment and/or statement.
  • Be sure your face says the same thing as your words.
  • Refrain from saying "should," "ought" and "don't."

hints for effective communication 2 of 2
Hints For Effective Communication (2 of 2)
  • When you give advice or directions, do it directly and politely.
  • Phrase statements as questions: "Have you thought about doing it this way?"
  • Use "I" or "me" statements: "I do it this way" or "I try to ..."
  • Express your feelings rather than blaming: "I'm bothered when ... It makes me feel ... "

  • Proper planning produces predictable performance and prevents poor production.


communication the foundation
Communication (The Foundation)

motivation employees can do more
Motivation(Employees Can Do More)

delegation organizing others
Delegation(Organizing Others)

problem solving understanding
Problem Solving(Understanding)


What is your next step?


Download “Meeting” PowerPoint presentation at

157 slides include: 8 segments on team leadership; tips to foster trust, management styles, hints for effective communication, plan – coach and become a team leader; communication; SMART and effective communication, feedback with PB&J, listening tips and techniques; motivation; motivational factors, when to praise, how to treat people, needs that drive peoples’ behaviors, employee’s motivational process; goal setting; its connection with performance, goal guidelines, the DESC, do’s and don’ts; time management and procrastination; schedule flexibility, time management principles, crisis plans, organize to-do lists, avoid procrastination; delegation; successful delegation, questions to ask before delegating, tasks you can and cannot delegate, crisis delegation, delegation criteria and choosing personnel, key coaching tips; problem solving; problem solving stages, creative techniques to facilitate creativity, brainstorming tips and guidelines, selecting alternatives; decision making; decision making context and relevance, and decision making attitudes.

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