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  1. Management Development

  2. Management, Leadership & Coaching • Can you identify your own and different management styles? • How can you improve your communication skills? • What are some elements of positive leadership? www.readysetpresent.com

  3. Effective Leadership Is A Process • As a leader, you continually increase your ability to realize the best in yourself and to bring out the best in others. www.readysetpresent.com

  4. www.readysetpresent.com

  5. Six Ways To Foster Trust (1 of 3) • Be reliable. Follow through and keep your promises. • Have ethics. Deal with associates fairly and honestly. • Show respect for your employees. Treat them as adults and show appreciation. www.readysetpresent.com

  6. Six Ways To Foster Trust (2 of 3) • Know and care about your employees and their families. Be sure they feel you see them as people as well as employees. www.readysetpresent.com

  7. Six Ways To Foster Trust (3 of 3) • Involve employees in planning and problem-solving. Ask for and use their contributions. • Delegate work. Give employees important tasks and the support they need to carry them out properly. www.readysetpresent.com

  8. The Tool Box Approach • An effective leader chooses the right style at the right time in a given situation. www.readysetpresent.com

  9. Three Managerial Areas Of Competency • Technical: Understanding methods, processes, procedures and techniques. • Human: Handling people and interactions. • Conceptual: The ability to view the organization as a whole, deal with abstractions, develop ideas and see causes and effects. www.readysetpresent.com

  10. The Management Styles www.readysetpresent.com

  11. The Management Styles • Authoritative • Bureaucratic • Participatory: • Democratic. • Consultative. • Free Rein • Diplomatic www.readysetpresent.com

  12. Communication • Effective communication results not only in the receiver's understanding but also in his or her ability to act on the information in a productive manner. www.readysetpresent.com

  13. Hints For Effective Communication (1 of 2) • Pay attention to how you say something as much as to what you say. • Begin the conversation with a positive comment and/or statement. • Be sure your face says the same thing as your words. • Refrain from saying "should," "ought" and "don't." www.readysetpresent.com

  14. Hints For Effective Communication (2 of 2) • When you give advice or directions, do it directly and politely. • Phrase statements as questions: "Have you thought about doing it this way?" • Use "I" or "me" statements: "I do it this way" or "I try to ..." • Express your feelings rather than blaming: "I'm bothered when ... It makes me feel ... " www.readysetpresent.com

  15. Remember • Proper planning produces predictable performance and prevents poor production. www.readysetpresent.com

  16. Coaching www.readysetpresent.com

  17. Communication (The Foundation) www.readysetpresent.com

  18. Motivation(Employees Can Do More) www.readysetpresent.com

  19. Goal Setting (The Key To Performance) www.readysetpresent.com

  20. Time Management& Procrastination(Organizing Yourself) www.readysetpresent.com

  21. Delegation(Organizing Others) www.readysetpresent.com

  22. Problem Solving(Understanding) www.readysetpresent.com

  23. Decision Making(Application & Styles) www.readysetpresent.com

  24. What is your next step? www.readysetpresent.com

  25. Download “Meeting” PowerPoint presentation at ReadySetPresent.com 157 slides include: 8 segments on team leadership; tips to foster trust, management styles, hints for effective communication, plan – coach and become a team leader; communication; SMART and effective communication, feedback with PB&J, listening tips and techniques; motivation; motivational factors, when to praise, how to treat people, needs that drive peoples’ behaviors, employee’s motivational process; goal setting; its connection with performance, goal guidelines, the DESC, do’s and don’ts; time management and procrastination; schedule flexibility, time management principles, crisis plans, organize to-do lists, avoid procrastination; delegation; successful delegation, questions to ask before delegating, tasks you can and cannot delegate, crisis delegation, delegation criteria and choosing personnel, key coaching tips; problem solving; problem solving stages, creative techniques to facilitate creativity, brainstorming tips and guidelines, selecting alternatives; decision making; decision making context and relevance, and decision making attitudes. Royalty Free – Use Them Over and Over Again. www.readysetpresent.com