LINE Manufacturer Comparison: How to Choose an Official Account Partner (2024)

1. Welcome to Bulk SMS Service LINE Manufacturer Comparison: How to Choose an Official Account Partner (2024) "My official LINE account has many usage restrictions, and I feel there is still room for improvement in terms of management." "Tools for communicating with consumers are difficult to use for in-depth marketing operations and data analysis." "There are so many third-party tools, I'm not sure how to choose the most suitable vendor." If you are starting to operate a LINE official account and have the above ideas, then you have come to the right place. I will sort out the most popular LINE OA manufacturers in Taiwan in 2024 and compile their actual customer usage data to let you know what their respective characteristics are. I will also tell you how to choose the tool platform that best suits you based on your own brand characteristics. Let's get started.

2. Comparison of 3 types of LINE official account partners Partners who have obtained LINE's official certification are divided into three categories: technical partners, creative partners, and sales partners. Technology partners are vendors that develop software as a service (SaaS) . Through LINE Biz-Solutions' API connection and other technologies, application functions beyond LINE's official native backend are provided. For example, it can help connect LINE OA to Bulk SMS Service data systems such as CDP, or expand digital service scenarios through AI and automation. The most well-known ones are Crescendo Labs (gold level technology partner), Omnichat, Super8, BotBonnie, etc. Creative partners and sales partners refer to companies that assist in operating and planning LINE strategic operations . Well-known ones include . The rest of this article will focus on the comparison of LINE technology manufacturers to help you choose the most suitable software tool. Comparison of profiles of 4 major LINE business tool manufacturers I will first briefly introduce the four LINE manufacturers with the largest number of users and the highest level of discussion: Crescendo Labs, Omnichat, Super8, and BotBonnie. If you just want to compare the differences in "online customer service systems" between these manufacturers, you can refer to the that I compiled a few months ago. For the comprehensive application and comparison of multi- faceted and cross-department LINE official accounts, please continue reading. Crescendo LabCrescendo Lab Crescendo Labs is the only gold-level technology partner certified by LINE among these four manufacturers, and has the most depth and breadth in LINE's technology applications. Crescendo Labs did not position itself as a chatbot manufacturer from the beginning, but as a marketing technology company. Crescendo started

3. with LINE marketing automation . In its first product, MAAC, in addition to automating LINE's, it also has industry-exclusive and other functions. These functions can help you not only use LINE as a tool for replying to messages, but also turn LINE into a CRM system, using a large amount of to improve marketing effectiveness. In addition to assisting in marketing, after developing the new product CAAC, Crescendo Labs has further become a company that also assists brands in using LINE for sales and customer service. Crescendo Labs’ conference in August 2024 will be based on the theme of “AI & OMO”. In addition to releasing 16 new applications for LINE official accounts, it also released the latest diverse applications for sales scenarios, such as using LINE to identify and record the online and offline footprints of the same customer, as well as the industry's first LINE group conversations and cross-branch/team messages. Integrate. Super8 For example, through Super 8, Meimai Technology has successfully integrated the communication between Internet celebrities, consumers and suppliers with a one-stop customer service platform. Omnichat is a manufacturer that started out as a Chatbot, emphasizing the ability to integrate information from different channels through tools. For example, if your brand operates LINE, WhatsApp, IG, and FB at the same In

4. Three dimensions for comparing and choosing LINE vendors terms of functions, Omnichat focuses more on sales scenario applications, and its online marketing and data analysis functions are relatively shallow. Compared with Crescendo Labs, which can automatically collect diverse focus tags and automatically use AI functions to intelligently push messages, the remarketing and billing process will place more emphasis on real-person services. For example, Benefit Cosmetics uses Omnichat to allow customers to modify appointments and inquire about service details with customer service staff through WhatsApp anytime and anywhere, making it more flexible and flexible. It has successfully increased the appointment rate for eyebrow trimming services by 30%. For example, Haichang sent LINE official account coupons through BotBonnie, using discount coupons as incentives, and successfully gained 40 friends in a one-day event. 1. System stability, security and performance

5. Being able to send messages through a stable, secure and efficient system is the foundation of LINE system manufacturers. These are often overlooked by brands, and their importance is only realized after serious problems occur. The core requirement of operating LINE is to send messages, and for large brands, there is often a need to send a large number of messages in a short period of time. Just imagine, what a loss it would be if coupons to be sent to a large number of friends failed to be sent or could not be sent immediately in conjunction with festive events. Crescendo Laboratory has significantly more ink on these three levels. In addition to having a 99.9% offline SLO in terms of stability , the system also has the industry's fastest sending speed of 120,000 messages per minute among LINE manufacturers in terms of performance . In terms of security , Crescendo Labs has obtained ISO 27001 international information security standard certification. The company has a dedicated information security team and adopts bank-level encryption standards and rigorous backup and recovery mechanisms. 2. Application requirements and industrial characteristics

6. Based on the comparison of four LINE manufacturers in the previous paragraph, you can evaluate your brand's needs and industry to roughly judge which manufacturer's tool is most suitable for you at this stage. Suitable for Omnichat, Super8, BotBonnie and other Chatbot manufacturers If your brand only uses a lot of manual labor to process messages and does not consider a higher degree of marketing, sales and customer service automation, it is more suitable to use the functions of Chatbot. If you just want to add some games and interactive fun to the interaction, you can consider BotBonnie, which specializes in fun packages; if the team has a large number of customer service staff who handle basic Q&A and customer complaint messages, and the customer service does not need to be integrated with the marketing and sales departments, it does not If you need help with remarketing, you can consider Omnichat or Super 8. , then Crescendo Labs will be for you. Best choice. In addition to having the functions that other Chatbot manufacturers have, Crescendo's solutions have the most depth and breadth in the industry in terms of data analysis and CRM applications. Therefore, it has been favored by more than 600 brands in the following different industries. Contact Us Website: https://www.bulksmsmaster.com Telegram: https://t.me/latestdat Whatsapp: 639858085805 Phone: 639858085805 Email: info@bulkmailmasters.com Address: Blk 34 Lot 5 Easthomes 3 Subd Estefania, Bacolod City, Philippines,6100