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Station Travel Plans. Sponsored by:. Station Travel Plans. Sponsored by:. up next… Alex Veitch (ATOC). Station Travel Plans Alex Veitch Integrated Transport Manager. ACT – TravelWise Conference 13.11.08. Contents. Travel to stations Station Travel Plan: Project background and update

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station travel plans2
Station Travel Plans

Sponsored by:

up next… Alex Veitch (ATOC)

  • Travel to stations
  • Station Travel Plan:
    • Project background and update
    • Potential measures
  • Conclusion – where are we going with this?
  • List of pilots
why look at travel to stations
Why look at travel to stations?
  • Business case
    • Projected growth in rail but many car parks at capacity
  • Environment & congestion
    • Carbon footprint of rail
    • Stations cause congestion

Harlow Town car park

travel plans often used in other sectors
Travel Plans – often used in other sectors

“A strategy for managing the travel generated by your organization, with the aim of reducing its environmental impact… support for walking, cycling, public transport and car sharing” (DfT)

Commonly found in primary schools, public sector sites, new developments, and business parks

“Walking Bus” – typical measure

station travel plan project background
Station Travel Plan project – background
  • Original proposal from Campaign for Better Transport
  • Railways White Paper 2007 suggested pilot Station Travel Plans be developed
  • ATOC set up a National Steering Group to take this forward
  • ATOC and several Local Authorities represented on SG

STP launch event at Derby station

research and planning detailed update
Research and planning – detailed update
  • Planning
    • Local Steering Groups established and meetings diarised
    • Each station to produce high-level “action plan” by April 09
    • National Steering Group to review plans
  • Research
    • Standardised surveys funded by rail industry (ATOC, RSSB, Pax Focus)
    • Survey form & postcard online at
    • Online survey –
  • National meeting and planning session – December 17 at DfT
station travel plan measures car parking
Station Travel plan measures - Car parking
  • Chiltern - Car Sharing
  • London Midland - Green car parking
  • Northern, Virgin, NR, TPE - Car Clubs
station travel plan measures buses
Station Travel plan measures - buses
  • Shuttle Buses
    • Chiltern Bicester Link
    • Warlingham Connection
  • Integrated tickets
    • PlusBus
    • PTE and other products

Bus-rail interchange at LSP

measures cycle parking
Measures - cycle parking
  • Paying for cycle parking?
  • More Sheffield Stands
  • Cycle hire

Secure cycle parking at Finsbury Park

measures marketing and promotion
Measures - marketing and promotion
  • Increased awareness - can generate modal shift
  • Build journey to station into personalised travel planning
  • Low cost and cost-effective
conclusion where are we going with this
Conclusion - where are we going with this?
  • Broadening the project
    • Over 40 additional Local Authorities interested
    • 30 STPs in new South Central Franchise?
  • Long – term: Learning from BAA
    • “Surface Access Strategies” since mid-90s
    • Highlights
      • Financial: Parking levy for off-peak buses
      • Soft measures: Signage and promotion
      • Hard measures: Dedicated rail services

Gatwick SAS

station travel plans19
Station Travel Plans

Sponsored by:

up next… Tom Cohen (SDG) and

Geraint Hughes (c2c Rail/National Express East Anglia)

station travel plans what we ve learnt so far

Station travel plans – what we’ve learnt so far

Tom Cohen, Steer Davies GleaveGeraint Hughes, c2c Rail & National Express East Anglia

Thursday 13th November 2008

  • What makes station travel plans different
  • Our experiences in Benfleet and Colchester
  • The train operator’s perspective
  • Lessons so far
what makes station travel plans different
What makes station travel plans different?
  • Employers and schools
    • Typically the organisation
      • Knows a fair amount about its target audiences
      • Has some leverage over them (ie can impose costs, within reason)
      • Has some autonomy over the site
    • There is often some sense of community that can be exploited
    • The majority of journeys to the organisation terminate there
what makes station travel plans different23
What makes station travel plans different?
  • Stations
    • In contrast, the train operator typically
      • Knows rather less about their users
      • Has very little leverage over them
      • Manages a site owned by another organisation
    • There is not the same positive sense of community amongst station users
    • Almost all journeys to the station have an onward destination
      • And people rarely wish to dwell at the station!
what makes station travel plans different24
What makes station travel plans different?
  • Train operators need to make a profit
    • But passengers are their business – a strength
  • And their franchises are time-limited
  • Most of the access issues relate to land beyond the railway fence, controlled by others
  • So station travel plans need to be different from other types (including those for other “destinations”)
    • More of this later
benfleet station
Benfleet Station
  • Prime commuter station on c2c route
  • Footfall 2.9m (2007)
  • Split catchment area – Canvey Island / mainland
  • Parking problems
  • Strong bus and cycle markets
  • Options for other modes
  • Investment in station
    • Commitment to further improvements
structure for development of benfleet sttp
Structure for development of Benfleet StTP
  • c2c & Essex County Council - joint clients
  • Steer Davies Gleave - consultants
  • Stakeholders
    • Castle Point Borough Council
    • First Essex Buses and taxi operators
    • c2c Passenger Panel & customers
    • Essex Access Forum
    • Essex Police & British TransportPolice
    • Sustrans
    • Passenger Focus
benfleet sttp development process
Benfleet StTP development process
  • Site audit
  • Customer survey
  • Stakeholder workshop
    • Discussion of issues
    • Objective development in outline
    • Long-listing of possible interventions
  • Formal agreement of vision, objectives and targets
  • Short-listing and prioritisation of measures
  • Drafting and ratification of travel plan
benfleet vision and aims
Benfleet: vision and aims
  • Vision
    • It is possible for everyone to access rail services at Benfleet station in a simple and convenient manner
  • Aims
    • Those travelling to the station from the local area do so by more sustainable modes of transport, through improvements in the quality of provision and effective promotion of the options available. The plan will facilitate an appropriate level of access for all users of the station and enable continued growth of the station to be achieved in a way that is sensitive to the needs of the local community.
benfleet example objectives targets
Benfleet: example objectives, targets
  • Objectives (six in total)
    • To enable individuals to make fully informed decisions about how they get to the station
    • To contribute to the continued growth of passenger numbers using the station
  • Targets (six in total)
    • Increase mode share for bus access (those living 5km+ from station), from 13% (2008) to 20% (2013)
    • Comparable targets for walk, cycle; reduction in solo car access
colchester stp
Colchester STP
  • Like Benfleet, but
    • Three clients – Colchester Borough Council, National Express East Anglia and Essex County Council
    • One of the pilot stations so some data collection handled centrally
    • A context of areamaster-planning
    • Recently designated as a ‘Cycling Town’
    • Oh, and the car park isn’tfull…yet
differences of approach
Differences of approach
  • A visioning workshop with the core client group
  • An early “issues” meeting with a wide range of stakeholders
    • A Benfleet-style workshop meeting will follow
  • Data collection from both station users and non-users
the train operator s perspective
The train operator’s perspective
  • Why should we get involved?
    • Understanding what matters to our customers
    • Trends in NPS scores
    • What influences their mode choice?
    • Do they perceive any barriers to use of our services?
    • How can these barriers be removed, and by whom?
    • Can we increase our mode share and revenue as a result?
  • Part of our ethos of Making Travel Simpler
the national pilot programme
The National Pilot Programme
  • A firm commitment to the programme across our 3 rail franchises
    • pilots at Southend, Colchester, Durham and Darlington
    • establishing good practice within the industry
  • Important to develop a credible methodology
    • approval from DfT, NR, TOCs and external partners
    • measuring success
  • Establish the principle that the outcomes are delivered by partnerships to mutual benefit
    • a solid basis for future 3rd party funding commitments
the value of local projects
The value of local projects
  • Tailored solutions for each station
    • more impact
  • Learning more about our customers
    • growing database, more contact
  • Adding value to existing railway investment programmes
    • NSIP, Access for All, Franchise commitments
  • Levering in third party funding
    • LTP, LAA, Cycling Towns, etc.
  • Positive involvement of local staff
future developments
Future developments?
  • Involve all our transport authorities
    • Stowmarket & Gt Yarmouth in 2009
  • Investigate the interaction between adjacent stations
    • 4 stations in Southend Borough
  • Simplified applications
    • Car parking studies – Basildon
    • Rural StTPs on Community Rail Partnership lines
  • Requirements for future rail franchises?
principal lessons so far
Principal lessons so far
  • Get partnership working early and maintain it
    • Understand motivations and potential contributions of each
    • A meaningful plan requires this partnership
    • And delivery of actions depends on it
  • Grasp the “volume” nettle
    • How many station users (and at what times of day)?
    • Is car-based access to grow in absolute terms?
      • Local as well as net congestion and carbon impacts
  • Seek a “quick win” to maintain momentum
our contact details
Our contact details

Geraint Hughes

Stakeholder Manager

c2c Rail & National Express East Anglia

Oliver’s Yard

55 City Road


T: 0207 549 5938

M: 07798 858367


Tom Cohen


Steer Davies Gleave

28-32 Upper Ground

London SE1 9PD

T: 020 7910 5000


station travel plans41
Station Travel Plans

Sponsored by:

up next… David Helmore (TfL) and

Damian Price (Mott MacDonald)

Transport for London:

Travel Planning for Rail Stations13th November 2008

David Helmore – Transport for London

Damian Price – Mott MacDonald

structure of presentation
Structure of presentation
  • TfL’s travel planning work
  • The Destination Based Travel Plans Project
  • The Station Travel Plan Pilots
  • Key findings and lessons learnt
  • Next steps
  • Role of the TfL Smarter Travel Unit:
  • Promoting modal shift
  • Maximising network efficiency
tfl s approach to travel planning
TfL’s Approach to Travel Planning
  • Workplace travel plans through the Corporate scheme achieving 14% modal shift
  • 145 organisations and 480,000 employees affected
  • 1500+ sites in total input onto iTRACE
  • 2007: Schools with a travel plan in London have reduced the number of car journeys by an average 7 per cent.
  • 36% increase in cycling at schools with new facilities
taking tfl travel planning further
Taking TfL travel planning further
  • The Destination Based Travel Plans Project:
  • 6.6 million people attended conferences and exhibitions in London in 2007
  • 29% of all trips in London on a weekday are for shopping and personal business
  • 50 million visits were made to London’s tourist attractions in 2006
  • = A lot of trips outside of the workplace / school!
  • How could / should the approach and the tools developed for work place travel planning be used to influence trips to:
  • Events • Rail stations • Leisure Centres
  • Shopping Centres • Universities • Stadia
  • Tourist attractions • Religious Centres
tfl station travel planning project
TfL Station Travel Planning Project

Edmonton Green – Zone 4, no local parking restrictions, rail only, approx 1m entries and exits

Finsbury Park – Zone 2, parking restrictions, major bus / tube interchange, approx 5m entries and exits

Greenwich – Zone 2/3; parking restrictions; DLR interchange, approx 1.8m entries and exits

developing station travel plans
Developing Station Travel Plans

Develop travel plans for three stations using iTRACE as a template:

  • Try out different process / techniques to compile site audit
  • Identify current travel behaviour through survey data collection
  • Assessment of site audit / survey outputs

Can the workplace approach be applied to station travel planning?

What are the key issues / lessons learnt for station travel planning?

examining the potential for modal shift
Examining the Potential for Modal Shift
  • Accession mapping to identify accessibility of each of the stations by:
  • Walking
  • Cycling
  • Public Transport
  • What is the scope for greater use of more sustainable modes, based on the accession outputs?
the pilot stps key findings
Key Results – Finsbury ParkThe Pilot STPs – Key findings


Walk - 54%

Bus - 10%

Tram / LRT - 14%

Cycle - 2%

Car (parked) – 10%

Car (drop off) – 7%

the key lessons learnt
The key lessons learnt

Potential for modal shift from single car usage at the pilots (and other London stations?) is limited

The pilot stations were not the ‘best’ sites

Many potential initiatives are resource intensive and not ‘usual’ TP tools

Potential for increasing cycling is significant

There are a number of quick and easy travel plan ‘wins’ that are not resource intensive

Many initiatives are longer term and require input from a range of stakeholders

The station travel plan is a long term process

Ongoing stakeholder input and involvement is vital

potential next steps
Potential Next Steps
  • Identify where station travel planning fits with TfL
  • Defined criteria for stations to receive Corporate support. Based on
    • Potential for congestion reduction
    • Potential for modal shift
  • Direct assistance to facilitate cycling (CCoE / London Rail)
  • Guidance on signage and information provision
  • Local support from boroughs / sub-regional co-ordinators
  • Monitor ATOC outputs
  • Undertake longer term pilots

Thank you – any questions?