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National Laboratory for Tourism and eCommerce University of Illinois at Urbana-Champaign. How Can We Use Collaborative Technologies To Enhance The Experience of Visiting A Museum?. Hong-il Kim. EDPSY 317 University of Illinois at Urbana-Champaign. April 29, 2003.

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slide1

National Laboratory for Tourism and eCommerce

University of Illinois at Urbana-Champaign

How Can We Use Collaborative Technologies

To Enhance The Experience of Visiting A Museum?

Hong-il Kim

EDPSY 317

University of Illinois at Urbana-Champaign

April 29, 2003

slide2

National Laboratory for Tourism and eCommerce

University of Illinois at Urbana-Champaign

museum

slide3

National Laboratory for Tourism and eCommerce

University of Illinois at Urbana-Champaign

Introduction

  • Printed Information sources
  • Internet
  • Physical size/space limitation
  • Relatively linear experience
  • unlimited space
  • Multiple experience
  • Technology changes not only the way of communication and
  • information distribution but also environment of information source.
  • Wireless/mobile technology provides more massive accessibility to
  • dynamic multimedia information especially for people on the move.
slide4

National Laboratory for Tourism and eCommerce

University of Illinois at Urbana-Champaign

Challenge Objectives

  • To provide better experience and enhance visitors’
  • experiences before as well as during the museum visit
  • applying collaborative technologies to the system.
  • To provide system designers and managers of a museum
  • with some guidelines for developing a system and
  • operating the museum.
slide5

National Laboratory for Tourism and eCommerce

University of Illinois at Urbana-Champaign

Applicable Collaborative Technologies

  • Sticky Notes/Virtual Post-It
  • To enable visitors to leave virtual notes leave questions related to
  • an object, asking other visitors who are interested in the question
  • or willing to answer them.
  • Contextual Text Chat
  • To allow visitors to talk about any type of objects, sharing their
  • experience or opinions and interacting one another in the context
  • while appreciating the same objects.
  • Sticky Chat – similar tool with sticky notes
  • To help visitors interact and communicate with each other,
  • supporting information sharing and real-time conversation.
slide6

National Laboratory for Tourism and eCommerce

University of Illinois at Urbana-Champaign

Sticky Notes/Virtual Post-It

slide7

National Laboratory for Tourism and eCommerce

University of Illinois at Urbana-Champaign

Contextual Text Chat

slide8

National Laboratory for Tourism and eCommerce

University of Illinois at Urbana-Champaign

Sticky Chat

slide9

National Laboratory for Tourism and eCommerce

University of Illinois at Urbana-Champaign

Playfulness in a system

  • Virtual Tour
  • - Considered as an important part of the whole visitor’s
  • experience before “real visit” to a museum.
  • - Create “3D virtual museum” : walk through main
  • entrance and appreciate art artifacts along the pathway
  • in the museum just like real museum.
  • - By using applicable tools, communicate and share some
  • information with each other, clicking other appreciator’s
  • name in the lists.
  • - No time limit/constraint.
slide10

National Laboratory for Tourism and eCommerce

University of Illinois at Urbana-Champaign

Playfulness in a system

  • Computer Game Attributes
  • - The theories underlying computer gaming have been
  • applied to several fields, especially in Education to
  • provide more effective learning environments.
  • - One of the most powerful vehicles for reinforcing
  • engagement and motivation
  • - Computer games provide more effective interaction,
  • feedback, intrinsic motivation and feelings of
  • competence, and greater use of other kinds of
  • information systems/learning environments.
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National Laboratory for Tourism and eCommerce

University of Illinois at Urbana-Champaign

Thank you!!!

Any Questions??

Hongil Kim

hkim18@uiuc.edu

217-244-8692